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Added 1 day ago
Principal Database Reliability Engineer
MathWorks
Natick, MA
As a Principal Database Reliability Engineer (DBRE), you will serve as the senior individual-contributor technical leader for the reliability and evolution of MathWorks' business-critical…
Added 2 days ago
Staff Site Reliability Engineer, InfraSec
MongoDB
NY
…or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows…
Added 2 days ago
Principal Database Platform Engineer
Boston Consulting Group
Boston, MA · Atlanta, GA
As a Principal Database Platform Engineer, you will take end-to-end ownership of cloud-native database platforms, with a primary focus on AWS. This is a hands-on senior individual…
Added 3 days ago
Principal Engineer - Database Platform Engineering & SRE
Lumen
Jefferson City, MO
The Principal Engineer is a senior technical leader responsible for driving the transformation of Lumen's database organization from a traditional operations-focused model to a modern…
Added 4 days ago
Principal Engineer
NetApp
San Jose
NetApp is seeking a Principal Engineer to set the technical direction for the Active IQ platform, defining the architecture and engineering approach for the AI, agentic AI, and intelligent…
Added 4 days ago
Principal Engineer
NetApp, Inc.
San Jose, CA
NetApp is seeking a Principal Engineer to set the technical direction for the Active IQ platform, defining the architecture and engineering approach for the AI, agentic AI, and intelligent…
Added 5 days ago
Principal Systems Architect
TISTA Science and Technology Corporation
San Diego, CA
…specialists to distinguish application, identity, network, database, storage, and platform causes. Explain uncertainty, test hypotheses, validate root cause, and turn findings into durable…
Added 9 days ago
Principal ML Engineer, Admin Central
Workday, Inc.
CA
As a Principal Software Engineer you will lead the architecture and implementation of Workday’s next-generation AI platforms and autonomous agent frameworks. You’ll sit at the intersection…
Added 10 days ago
SI
Senior Software Engineer, Site Reliability (Agentforce Ops)
Salesforce, Inc.
CA · MA · NY · WA · VA
- $148,500 to $246,000 USD / year
As a Production Support Engineer (SMTS), you will be a senior technical member of staff within our embedded reliability team. You aren’t building the foundation alone - you’ll work…
Added 10 days ago
SI
Principal Software Engineer, Site Reliability (Agentforce Ops)
Salesforce, Inc.
Remote, United States
- $197,300 to $344,700 USD / year
As a Production Support Engineer (PMTS), you will be a senior technical member of staff within our embedded reliability team. You aren’t building the foundation alone - you’ll work…
Added 12 days ago
S
Staff / Principal Software Engineer – Cloud Platform & SaaS
SingleStore
San Francisco, CA
- $140,000 to $215,000 USD / year
We are looking for a high-impact Staff or Principal Software Engineer to drive the architecture, reliability, and scaling of our managed cloud offering, SingleStore Helios. In this role,…
Added 12 days ago
S
Staff / Principal Software Engineer – Cloud Platform & SaaS
SingleStore-LinkedIn
San Francisco, CA
- $140,000 to $215,000 USD / year
We are looking for a high-impact Staff or Principal Software Engineer to drive the architecture, reliability, and scaling of our managed cloud offering, SingleStore Helios. In this role,…
Added 13 days ago
Principal Engineer - Resiliency
Jeppesen ForeFlight
Remote, United States
Background in SRE or platform reliability with strong instincts for SLO design, error budget policy, and toil reduction
Added 17 days ago
Sr. Software Engineer - Core Platform & Resiliency (Hybrid)
CrowdStrike, Inc.
NY · Austin, TX · Sunnyvale, CA · Redmond, WA
…threat hunting, processing trillions of events per day. As a Principal SRE, you will operate at the intersection of our Core Platform and Embedded Reliability charters: building the…
Added 19 days ago
D(
Principal Cloud Engineer
Default (MSD)
Rockville, MD
- $131,600 to $205,625 USD / year
The Principal Cloud Engineer leads the Cloud Engineering and DevOps teams and partners closely with company stakeholders, Cybersecurity, Enterprise Systems, Software Engineering, the…
Added 19 days ago
S
Principal Engineer, Platform Engineering
SingleStore
San Francisco, CA
- $140,000 to $215,000 USD / year
SingleStore is seeking a Principal Cloud Network & Reliability Engineer to lead the architecture, reliability, and automation of the network foundations supporting our engineering…
Added 19 days ago
Principal Engineer, Platform Engineering
SingleStore-LinkedIn
San Francisco, CA
SingleStore is seeking a Principal Cloud Network & Reliability Engineer to lead the architecture, reliability, and automation of the network foundations supporting our engineering…
Added 20 days ago
S
Staff Database Engineer
Solvd
Remote, United States
- $170,000 to $200,000 USD / year
We're hiring multiple Database Engineers to implement the DynamoDB replication, failover, and operational tooling for this program. You'll work under the Principal Database Architect and…
Added 22 days ago
Principal Infrastructure Engineer - ETL
MetLife
Cary, NC
As a Principal Engineer for MetLife’s Data Integration Platform Team, you will set the direction for how Global Technology delivers data transformation and transmission solutions to our…
Added 23 days ago
V
Staff Infrastructure Engineer, Cloud & Reliability
Vantaca
United States
- $200,000 to $260,000 USD / year
8+ years in infrastructure engineering, SRE, or DevOps
Added 24 days ago
M(
Principal Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
San Francisco, CA
- $170,000 to $296,000 USD / year
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 15,000 customers, including McDonalds, Michaels, Cintas, Redimix, and U.S. LBM, use…
Added 25 days ago
Infrastructure Support Engineer
United Services Automobile Asn
United States
We are seeking multiple dedicated Infrastructure Support Engineers to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure…
Added 25 days ago
Principal Engineer, Platform, Cloud Engineering and DevOps
Wells Fargo Bank, N. A.
CHARLOTTE, NC · IRVING, TX
Wells Fargo is seeking a Principal Engineer, Platform, Cloud Engineering and DevOps to serve as the senior technical leader responsible for the strategy, architecture, and evolution of…
Added 27 days ago
Staff Site Reliability Engineer, Infrastructure Security
MongoDB
NY
…or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows…
Added 28 days ago
Distinguished Engineer, Storage – AI Cloud
NVIDIA USA
CA
NVIDIA DGXC Storage org handles some of the fastest training and inference tasks. Every GPU cycle depends on a storage platform built to keep tens of thousands of accelerators continuously…

Salesforce, Inc.

Principal Software Engineer, Site Reliability (Agentforce Ops)

Remote, United States

$197,300 to $344,700 USD / year

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Job details

Pay: $197,300 to $344,700 USD / year
Experience: 9+ years of experience in SRE, Production Engineering, or Backend Engineering with a heavy focus on operations and scale.
Posting language: English
Posted: Oct 29, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Software Engineering Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience Join an agile team with deep startup roots. We operate as a high-velocity ‘startup-within-Salesforce,’ following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. We have successfully moved past the "0 to 1" phase. We have a product that works, customers who love it, and the backing of Salesforce. Now, we are entering the "1 to 100" phase: scaling our architecture to handle global demand, hardening our systems for enterprise-grade resilience, and integrating deeply with the Agentforce ecosystem. This is your chance to help lead that transition.

What You'll Actually Be Doing As a Production Support Engineer (PMTS), you will be a senior technical member of staff within our embedded reliability team. You aren’t building the foundation alone - you’ll work alongside a group of engineers and product owners to ensure the Agentforce Operations platform is the most reliable AI-powered engine in the industry.

This is a role for an engineer who loves the "scaling" problem. You will focus on production excellence, performance tuning, and infrastructure automation. Because you are embedded in the product organization, you’ll have a seat at the table during design reviews, ensuring that as we add new agentic capabilities, they are built to scale from day one. We want people who have a proven track record of delivering real, measurable outcomes and get excited about the prospect of getting to own and steer the direction of our technical architecture.

Scaling & Reliability: Own the reliability roadmap for major product areas, working to transition our systems from startup-speed architectures to highly-available, global-scale enterprise solutions.
Technical Leadership: As a Principal-level member of technical staff, the team will be expecting you to provide the expert insights to help guide and steer the technical direction of our team.
Mentorship: The LMTS and SMTS members of our team will be looking to provide both formal mentorship via direct engagement as well as informal mentorship via setting a high bar of technical excellence. This is not a role where you will work in a silo - close collaboration amongst the team is required and expected and it will be your job to initiate that.
Infrastructure as Code: Maintain and evolve our automated environments, focusing on making our "infrastructure-as-plugins" model more robust and developer-friendly.
AI Operations (AIOps): Support the scaling of our AI/ML infrastructure, ensuring our models have the GPU resources and data pipelines required to deliver real-time supply chain insights.
Production Excellence: Lead the "1 to 100" hardening of our observability stack. You won’t just respond to incidents; you’ll build the tooling that prevents them and the telemetry that explains them.
Performance Engineering: Deep-dive into SQL optimization, API latency, and cross-service communication to ensure our data-intensive supply chain platform remains performant under heavy load.
AI-First Workflow: Lean into the future of engineering by using AI tools (Claude Code, Codex, etc.) to automate routine operational tasks and accelerate infrastructure delivery.

You're Our Person If...

9+ years of experience in SRE, Production Engineering, or Backend Engineering with a heavy focus on operations and scale.
Proven Scaling Experience: You have previously helped take a product through a high-growth phase (the "1 to 100" journey), dealing with the technical debt and architectural shifts that come with it.
Effective Communicator: This is an integral role within our organization as you’ll be responsible for implementing the product vision and then communicating that reality back to a variety of stakeholders with varying degrees of technical expertise. As such, strong communication abilities are a must.
Coding Mastery: You are an expert in writing production-grade code in either Golang, TypeScript, or Python - you view automation as a software engineering problem.
Technical Breadth: Strong proficiency in Kubernetes, Terraform/OpenTofu, and AWS/GCP/Azure.
Observability Expert: Demonstrated experience with properly instrumenting applications and platforms with SLO-based monitoring and alerting.
Systems Expert: Deep understanding of distributed systems, including how to debug complex interactions between microservices, databases, and AI agents.
Low-Ego Collaboration: Experience working within a senior team of Principal engineers, capable of both leading specific initiatives and supporting the broader group’s technical vision.
AI Fluency: A demonstrated ability to use modern AI development tools to move faster and build more reliable systems.
Ownership Mentality. We are a senior team who operate with a high degree of autonomy. As a result, we’re looking for someone who can independently identify issues and own the solution all the way through final implementation.

Even Better If...

M.S. in Computer Science or equivalent practical experience.
Database Specialist: Strong experience with PostgreSQL at scale (partitioning, indexing, query tuning).
Distributed Systems: Advanced knowledge of microservice orchestration and durability patterns, including hands-on experience with Temporal for workflow reliability and Istio service meshes for secure, observable service-to-service communication in high-growth SaaS environments.
Monitoring and Observability: Tracing, profiling, monitoring, logging, dashboard creation - we’re looking for someone who has demonstrated prior results across a wide breadth of the monitoring and observability stack. Specific experience in Prometheus, Grafana, and Pagerduty is desired.
Search Indexing: Prior experience with Elastisearch implementations or Typesense.
Salesforce Knowledge: Familiarity with Salesforce infrastructure, Hyperforce, or Data Cloud is a plus.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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Skills

Kubernetes
IBM Terraform
AWS
PostgreSQL
Workflow
Prometheus
Grafana
Salesforce

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