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Sales Data Inc

SERVICE COORDINATOR

HUTCHINSON, KS, United States

$18 to $20 USD / hour

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Job details

Pay: $18 to $20 USD / hour
Posting language: English
Posted: Nov 1, 2026

Original job description

RMA Assistant

Department: RMA (Return Merchandise Authorization)

Reports to: Manager of Service

The RMA Assistant is responsible for processing service tickets and maintaining all service records, tracking defective equipment to manufacturers, and maintaining an accurate inventory count within the department.

Responsibilities:

Daily processing of service tickets
Initiate and track returns of defective equipment to manufacturers.
Documentation of all paperwork/data entry for all related transactions
Record and update database for all service records
Match service call sheet to repaired equipment for billing
Maintain accurate inventory count within the department
Reconciliation between transfer sheets, database, and physical equipment
Other duties as assigned by management

Work Environment

Office-based position with regular interaction across purchasing, service, and warehouse departments.
Primarily sedentary, with approximately 70% of job duties performed at a computer workstation.
Ability to lift 25 pounds regularly
Fast-paced and deadline-driven environment requiring accuracy and focus.
Occasional extended hours may be necessary during month-end close or audits.

**Note:** The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Qualifications

Qualifications:

Strong attention to detail and organizational skills, ensuring accuracy and efficiency.
High School Diploma or GED Equivalent
Requires strong data entry skills using the company’s proprietary software
Proficient understanding and application of Windows and Microsoft Office software products.
Basic knowledge and understanding of computer, hardware/software terms
Excellent verbal and written communication skills.
Strong interpersonal skills
Strong customer relations and problem-solving skills
Ability to work well in a team environment and independently.
Regular attendance is required
Willing to help in any area assistance is needed

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More about this job

Skills

Documentation
Data entry
Procurement
Month-end close
Attention to detail
Organizational skills
Microsoft Windows
Microsoft Office
Communication skills
Interpersonal skills
Customer relations
Problem solving

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Work requirements

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