Scheduler II

Saint Luke's Hospital | 4401 Wornall Rd | Kansas City | MO

Full time

JobReq0059911

Job Description​

Saint Luke’s Liver Clinic in Kansas City is seeking a Scheduler to join our team. You will have the opportunity to provide customer service to patients, families, physicians, physician offices, the community, and internal departments throughout SLHS for a minimum of two modalities within scope of position.

• Monday - Friday 7:30am-4:00pm
• No Nights, No Weekends
• This is an onsite position at our Plaza location
• Previous medical scheduling experience
• Min of 1-2 years experience in the medical field

The Opportunity:

• Scheduling office visits, tests, procedures, treatments and services with limited supervision.
• Determining financial accountability providing information and referrals proactively.
• Problem solving concerns and issues.
• Providing patient instructions and education regarding preparations for tests and procedures.
• Regularly assists in co-worker training. Consistently works on special projects.
• Consistently and accurately completes patient scheduling with limited supervision.
• Achieves quality score for career ladder level II as determined by Patient Access Leadership.
• Ability to perform scheduling in at least 2 locations within scope of the position.
• Consistently demonstrates the ability to problem solve customer concerns.
• Consistently scores 95% on customer reviews.
• May be part of helping develop the need for changes in department processes.
• Productivity goals exceeded by up to 20% where applicable.
• Helping in other areas of the front office as needed.

We are looking for someone that is excited about working with people and has a positive attitude. The ideal candidate has strong customer service skills, willingness to work, is adaptable and eager to learn. This position will require you to work autonomously as well as with a team.

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans
• Tuition reimbursement
• Paid time off
• Retirement contributions
• Employee Assistance Program

Job Requirements

Applicable Experience:

1 year

Job Details

Full Time

Day (United States of America)

Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers:

http://www.saintlukeskc.org/about-saint-lukes

Are you interested in staying up to date on openings at Saint Luke’s Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details.

Saint Luke’s Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply.

http://www.myworkday.com/saintlukes/d/task/1422$1011.htmld