Jobs in the United States

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Added 42 mins ago
Senior Project Controls Manager – Data Center Construction
Turner & Townsend
New Albany, OH
Turner & Townsend is seeking an ambitious Senior Project Controls Manager to join our growing team supporting large-scale mission-critical and data center construction programs. The ideal…
Added 47 mins ago
SO
Information Technology Manager 3
State of Connecticut
Hartford, CT
- $131,219 to $178,920 USD / year
…technology leader for the position of Information Technology Manager 3 within Core-CT. The Core-CT division runs the State of Connecticut's PeopleSoft based Enterprise Resource Planning…
Added 49 mins ago
A
Cost Manager/Quantity Surveyor - Data Centers
Actalent
Chicago, IL
- $48.07 to $86.54 USD / hour
Job Title: Estimator / Senior Cost Manager Data Center ConstructionJob DescriptionThis role serves as a Data Center Cost Consultant, Quantity Surveyor, and Estimator supporting a…
Added 1 hour ago
RC
Senior Management Analyst- Toll Technology
Riverside County Transportation Commission
Riverside, CA
- $9,923 to $13,397 USD / month
Under general supervision, this position provides support to the Toll Program through toll system procurement, development and deployment, contract management and oversight of toll system…
Added 1 hour ago
M
Sr. Project Manager (MWC)
Megawatt
San Jose, CA
- $170,000 to $270,000 USD / year
The Senior Project Manager will lead the planning, execution, and successful delivery of large-scale data center construction projects, including data hall fit-outs. This individual will be…
Added 1 hour ago
Network Engineering Manager
IREN
Remote, United States
Work with technical program managers, construction, electrical, data center operations and vendors on schedules, rack layouts, cabling plans and readiness. Raise risks early, with options.
Added 1 hour ago
Program Manager - IT Service Delivery
SAIC
Arlington, VA
SAIC seeks a Program Manager to lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract. The ideal candidate will have…
Added 1 hour ago
Project Controller II, Cost
Springtide Project Services
UNAVAILABLE · Albany, NY · Phoenix, AZ · Santa Clara, CA · Burlington, MA
Springtide Project Services is a full-service technical consultancy providing Architectural, Engineering, Construction, Project and Program Management, and Commissioning services to…
Added 1 hour ago
Senior Cost Manager - Data Center
Turner & Townsend
Remote, United States
Turner & Townsend is seeking an experienced Senior Cost Manager / Quantity Surveyor to serve as the key day-to-day client interface on large-scale data center construction projects. This…
Added 1 hour ago
Manager, Critical Operations
Quality Technology Services, LLC
United States
The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical,…
Added 1 hour ago
AWS Sr. Technical Program Manager, Infrastructure, US West
Amazon Data Services, Inc.
Seattle, WA
Amazon Web Services has an immediate opening for a Senior Technical Program Manager to support data center infrastructure expansion. The TPM will lead cross functional teams to drive…
Added 2 hours ago
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Proposal Operations Specialist, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $80,000 to $115,000 USD / year
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 2 hours ago
A
Construction Project Manager
Actalent
Seattle, WA
- $70 to $80 USD / hour
Job Title: Construction Project Manager Data Center Controls & CommissioningJob DescriptionThis role leads complex data center and other mission-critical construction projects with a strong…
Added 2 hours ago
Sourcing Manager
Anord Mardix (USA) Inc
TX
Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs,…
Added 2 hours ago
A
Senior Technical Success Manager, Emerging Enterprise - East
Amplitude
Remote, United States
- $168,000 to $252,000 USD / year
The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency…
Added 2 hours ago
T&
Senior Project Manager - Data Centers Development
Turner & Townsend
Remote, United States
- $130,000 to $165,000 USD / year
Turner & Townsend are seeking an experienced Senior Project Manager - Development to support our key client's large scale data center development program. The role is focused on…
Added 2 hours ago
Technical Program Manager
Celestica International LP
Austin, TX
The Technical Program Manager is accountable for planning and directing design engineers and other technical engineers working on specific projects. They manage the development,…
Added 3 hours ago
Principal TPM Operations Infrastructure Services Self-Service, Customer Experience Infrastructure
Amazon.com Services LLC
Austin, TX
We're looking for a Principal Technical Program Manager to define and launch a new program that connects how infrastructure is planned, ordered, and fulfilled across Amazon's global…
Added 3 hours ago
CISO Technical Project Manager
NTT Data Americas, Inc.
Irving, TX
NTT DATA's Client is currently seeking a CISO Technical Project Manager to join their team in Irving, Texas (US-TX), United States (US).
Added 3 hours ago
JS
Data Center Network Engineer
JCS Solutions LLC
Joint Base Andrews, MD
- $70,000 to $110,000 USD / year
JCS Solutions is seeking a Data Center Network Engineer to support mission-critical enterprise network operations for the Air Force National Capital Region (AFNCR). This position plays a…
Added 4 hours ago
NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
The Global Network Delivery organization is looking to hire a highly motivated, best-in-class Network Deployment Planner to join our growing Planning and Implementation team within AWS Data…
Added 4 hours ago
Data Center Safety Coordinator
Milestone Technologies, Inc.
Hubbard, TX, TX
The DC Safety Coordinator – Level 3 is responsible for leading and coordinating daily safety operations within client data center, warehouse, construction-adjacent, and deployment…
Added 4 hours ago
Principal Data Center & Cloud Engineering Lead and Strategist
TISTA Science and Technology Corporation
Remote-United States
TISTA is seeking a Principal-level Data Center and Cloud Engineering Lead and Strategist to shape and deliver the long-term infrastructure direction for VA. This role combines enterprise…
Added 4 hours ago
Principal Systems Architect
TISTA Science and Technology Corporation
San Diego, CA
TISTA is seeking a Principal Systems Architect to serve as a hands-on technical leader and trusted advisor to VA Infrastructure Operations leadership. The role connects data center and…
Added 4 hours ago
Data Center Site Program Manager
Google
Mesa, AZ · Phoenix, AZ
2 years of experience in program, project management, data center operations (e.g., facilities/operations management, capacity planning, or site operations), or equivalent.

SAIC

Program Manager - IT Service Delivery

Arlington, VA, United States

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Job details

Experience: At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Posting language: English
Posted: Nov 3, 2026

Original job description

SAIC seeks a Program Manager to lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract. The ideal candidate will have extensive experience in managing large-scale, comprehensive IT programs, a history of delivering exceptional service performance, and driving innovative solutions. This role requires a strategic leader with a deep understanding of full IT lifecycle services, a proactive approach to client satisfaction, and a proven ability to deliver transformational results within high-stake environments.

Primary responsibilities include:

Strategic Leadership and Governance

Act as the senior leader responsible for all aspects of service delivery, ensuring client goals and business strategies are met or exceeded.
Maintain a comprehensive understanding of the contract to ensure compliance and seamless service provision.
Represent the contractor organization in governance meetings, providing authoritative leadership and trusted client engagement on all program matters.
Engage directly with client executives, bridging operational delivery and strategic IT initiatives to align with client objectives.

Program Oversight and Execution

Manage technical, schedule, and financial aspects of IT service delivery, ensuring all Service Level Agreements (SLAs) are met with consistent success.
Oversee the delivery of full IT lifecycle services, including cybersecurity programs, IT operations, project/portfolio management, enterprise services, data center operations, infrastructure and cloud migrations.
Ensure availability of appropriate contractor resources, leveraging subject matter experts during peak demands, crises, or as project requirements evolve.
Drive the identification, planning, and resolution of risks through structured risk management processes, including contingency execution.

Client Relationship Management

Serve as the primary point of contact for client leadership, ensuring transparent communication while addressing any issues in a timely manner.
Build a strong relationship with stakeholders, interpreting business demands and transforming them into actionable tasks to enhance overall IT support and client satisfaction.
Position the client for IT operational excellence by advocating and aligning strategic transformation initiatives, with specific focus on maturing ITIL methodologies.

Performance Management and Service Excellence

Monitor and drive performance across all service offerings, ensuring best practices and industry standards are implemented and sustained.
Analyze service delivery metrics, capacity utilization, trend data, and infrastructure performance to identify opportunities for optimization.
Deliver continuous improvements that enhance services and reduce operational costs.
Develop and oversee corrective action plans to address and resolve potential issues, adhering to rigorous IT audit standards (e.g., FISMA).

Innovative Transformation

Own and advocate for business cases that support deployment of new technologies, enhanced service capabilities, and greater cost efficiencies.
Lead transformation by developing actionable plans, mentoring teams, and integrating methodologies like Scrum, Lean Portfolio Management, and Kanban across the program.
Promote a culture of innovation and continuous improvement by developing and pursuing unsolicited proposals, white papers, and new service opportunities for the FDIC.

Operational Excellence and Recognition

Ensure the contractor team consistently delivers high performance, earning industry recognition through superior service delivery.
Collaborate across multidisciplined teams to achieve organizational objectives, while consistently meeting established performance metrics and SLRs.
Drive cross-functional delivery of specialized services, including infrastructure refresh, cybersecurity maturity improvements, and client support solutions.

This position calls for a high-impact leader with a documented history of program success, innovation, and client engagement. The required qualifications include:

Bachelor’s degree in computer science, information technology, or a related field and eighteen years or more of related experience. Master’s degree (MBA, MS in Computer Science, Engineering, or related field) strongly preferred.
At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Extensive experience managing a fully outsourced IT infrastructure and operations program, with proven success in environments subject to stringent security requirements (e.g., federal government, financial services, or similar domains).
Direct experience supporting large-scale programs encompassing IT operations, cybersecurity, data center management, and client support.
Successful track record of managing transformative IT projects, including cloud migrations, cyber risk remediation, ITIL transformations, and data center transitions.
Comprehensive understanding of full IT stack services and IT lifecycle delivery, including cybersecurity, cloud, infrastructure, and applications.
Proven leadership in driving Service Level Agreement achievement and resolving operational challenges to ensure high client satisfaction.
Experience developing and implementing innovative solutions to reduce cost, improve security, and streamline operations.
Established success in engaging executive level stakeholders, leading cross functional teams, and providing clear, actionable communication.
Exceptional problem-solving skills, with demonstrated ability to assess needs, identify risks, and implement effective solutions.
A collaborative leader who fosters team excellence, professional development, and innovation.
In-depth implementation experience with customization of IT management tools (ServiceNow and SharePoint)
Preferred: Certifications in ServiceNow or Sharepoint.
Ability to obtain and maintain a Public Trust clearance

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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