Jobs in the United States

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Added 1 min ago
Lead Product Manager
Wells Fargo Clearing Services, LLC
CHARLOTTE, NC
The Wealth & Investment Management (WIM) Chief Product Office (CPO) is seeking a Lead Product Manager to serve as the Platform Reliability and Incident Management lead for the firm's…
Added 1 min ago
Associate, Sponsor Credit - Technology Finance
B10 Wells Fargo Bank, N. A.
BOSTON, MA
In partnership with a senior portfolio manager, assist with portfolio management and credit underwriting activities for an assigned portfolio of technology-focused and primarily…
Added 2 mins ago
Front Line Leader - Nutrition Manufacturing - Casa Grande, AZ
Abbott Laboratories
AZ
Leadership in this role will primarily be focused on the direct reporting group with support from the direct manager, as required. Focus is on day to day operations, with short term focus…
Added 3 mins ago
ZG
Lead TPM, S&OP: Capacity & Ops Strategy
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ · Georgetown, TX
- $116,250 to $155,000 USD / year
The Lead Technical Program Manager, S&OP: Capacity & Ops Strategy serves as the technical navigator and quantitative engine within the Global Operations Readiness team. Reporting into the…
Added 4 mins ago
Engineering Project Manager, Sensors
Lyntris
Mullica Hill, NJ · Falls Church, VA · Bloomington, IN · Panama City Beach, FL
The Engineering Project Manager, Sensors leads day-to-day execution of assigned engineering projects or defined work packages within the Sensors portfolio. The role supports…
Added 5 mins ago
Senior Manager, Finance Process Improvement
CCS Cox Corporate Services, Inc.
Atlanta, GA
Business Process Design & Improvement Sr Manager
Added 5 mins ago
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Program Lead
Honeywell
Rosemont, IL · Houston, TX
- $138,000 to $173,000 USD / year
…our customers and for Honeywell. We are looking for a project manager to support and drive the growth of our UOP Aftermarket Services solutions portfolio. We are looking for a strong leader…
Added 5 mins ago
H
Program Lead
Honeywell
Rosemont, IL · Houston, TX
- $138,000 to $173,000 USD / year
…our customers and for Honeywell. We are looking for a project manager to support and drive the growth of our UOP Aftermarket Services solutions portfolio. We are looking for a strong leader…
Added 7 mins ago
Budget Manager
Columbus Technical College
United States
Columbus Technical College is seeking an individual to serve as a full-time Budget Manager in the Administrative Services Division. This position will be responsible for the preparation of…
Added 9 mins ago
NO
HR DIRECTOR
NORTH OLYMPIC HEALTHCARE NETWORK
Port Angeles, WA
- $99,694 to $129,209 USD / year
The Director of Human Resources leads the NOHN's human resource function. This position requires a strategic perspective that meets business needs with a hands-on operational orientation.…
Added 10 mins ago
MU
Store Manager
MINISO USA
Mesa, AZ
- $19 to $30 USD / hour
As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and…
Added 10 mins ago
Technical Director, Transportation Project Manager
WSP
South Jordan, UT
…sidewalks. We have managers for alternative delivery projects, program management (owner’s representatives), municipal work, and traditional design-bid-build projects. We are seeking a…
Added 11 mins ago
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Senior Manager, Customer Experience Strategy & Operations
Ramp
New York City, NY · San Fransisco, CA
- $147,000 to $215,000 USD / year
- A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the…
Added 11 mins ago
Manager, Accounts Receivable
Yerba Madre
Los Angeles, CA
We are looking for an Accounts Receivables Manager who will be responsible for overseeing all accounts receivable functions. This includes, but is not limited to, cash application,…
Added 12 mins ago
CO
BUDGET & FINANCE DEPARTMENT - FINANCIAL RECOVERY DIVISION MANAGER
County of El Paso
El Paso, TX
- $79,654.25 USD / year
Manages the operation of a comprehensive financial recovery program with specific responsibility for the receipt, deposit and bookkeeping entries for funds recieved by the Financial…
Added 12 mins ago
Communications Director
OneTSG, LLC
Remote, United States
…affairs across every market we serve. The ideal candidate is a strategic, experienced communications professional who can maintain a consistent and recognizable brand, increase visibility…
Added 13 mins ago
AS
Data Governance Manager - University of Idaho
Another Source
Moscow, ID
- $95,000 USD / year
…data? 🎓 **The University of Idaho is hiring a Data Governance Manager!** 📍 Moscow, Idaho | Remote💰 **$95,000+ DOE** 📦 Relocation Assistance Available for those that want to be onsite…
Added 13 mins ago
Assistant Store Manager, FT
Under Armour
Columbia, MD
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 15 mins ago
Lead Specialist, Learning Scientist (Clinical)
Pearson
Remote, United States
This role aligns to industry-level titles such as Research Director, Clinical Assessment Design Manager, Clinical Assessment Manager or Clinical Research Manager.
Added 15 mins ago
VI
Value Analysis Manager
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
In this role, you will manage and lead the value analysis program across the healthcare organization to drive product standardization, cost savings, and quality patient outcomes. You will…
Added 15 mins ago
CC
Manager, Supplier Programs (focus on Small Business, CA)
Charter Communicatio
Greenwood Village, CO
- $31,533 USD / year
Do you thrive in driving strategic supplier initiatives that create measurable impact? Spectrum is seeking a dedicated Manager, Supplier Programs to lead the coordination and management of…
Added 16 mins ago
Property Manager
Boulder Housing Partners
Boulder, CO
The Property Manager supports Boulder Housing Partners’ strategic and operational objectives by coordinating and performing property management duties designed to ensure maximum occupancy,…
Added 16 mins ago
Sr. Program Manager
Pacific Life Insurance Company
United States
We’re actively seeking a talented Program Manager to join the Strategy & Program Management Office (PMO) in our Workforce Benefits Division (WBD) in Newport Beach, CA. This role is hybrid.…
Added 17 mins ago
Account Executive - Epic
USA Solventum Health Information Systems, Inc.
Remote, United States
As the Strategic Account Executive - Epic, you will be responsible for growing Solventum's strategic relationship with Epic Systems Corporation. You will serve as Solventum's point of…
Added 18 mins ago
Yankee Candle - Seasonal 2nd Assistant - Central Valley, NY
Newell Brands
Central Valley
Position Title: Yankee Candle – Retail 2nd Assistant Manager

SAIC

Program Manager - IT Service Delivery

Arlington, VA, United States

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Job details

Experience: At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Posting language: English
Posted: Nov 3, 2026

Original job description

SAIC seeks a Program Manager to lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract. The ideal candidate will have extensive experience in managing large-scale, comprehensive IT programs, a history of delivering exceptional service performance, and driving innovative solutions. This role requires a strategic leader with a deep understanding of full IT lifecycle services, a proactive approach to client satisfaction, and a proven ability to deliver transformational results within high-stake environments.

Primary responsibilities include:

Strategic Leadership and Governance

Act as the senior leader responsible for all aspects of service delivery, ensuring client goals and business strategies are met or exceeded.
Maintain a comprehensive understanding of the contract to ensure compliance and seamless service provision.
Represent the contractor organization in governance meetings, providing authoritative leadership and trusted client engagement on all program matters.
Engage directly with client executives, bridging operational delivery and strategic IT initiatives to align with client objectives.

Program Oversight and Execution

Manage technical, schedule, and financial aspects of IT service delivery, ensuring all Service Level Agreements (SLAs) are met with consistent success.
Oversee the delivery of full IT lifecycle services, including cybersecurity programs, IT operations, project/portfolio management, enterprise services, data center operations, infrastructure and cloud migrations.
Ensure availability of appropriate contractor resources, leveraging subject matter experts during peak demands, crises, or as project requirements evolve.
Drive the identification, planning, and resolution of risks through structured risk management processes, including contingency execution.

Client Relationship Management

Serve as the primary point of contact for client leadership, ensuring transparent communication while addressing any issues in a timely manner.
Build a strong relationship with stakeholders, interpreting business demands and transforming them into actionable tasks to enhance overall IT support and client satisfaction.
Position the client for IT operational excellence by advocating and aligning strategic transformation initiatives, with specific focus on maturing ITIL methodologies.

Performance Management and Service Excellence

Monitor and drive performance across all service offerings, ensuring best practices and industry standards are implemented and sustained.
Analyze service delivery metrics, capacity utilization, trend data, and infrastructure performance to identify opportunities for optimization.
Deliver continuous improvements that enhance services and reduce operational costs.
Develop and oversee corrective action plans to address and resolve potential issues, adhering to rigorous IT audit standards (e.g., FISMA).

Innovative Transformation

Own and advocate for business cases that support deployment of new technologies, enhanced service capabilities, and greater cost efficiencies.
Lead transformation by developing actionable plans, mentoring teams, and integrating methodologies like Scrum, Lean Portfolio Management, and Kanban across the program.
Promote a culture of innovation and continuous improvement by developing and pursuing unsolicited proposals, white papers, and new service opportunities for the FDIC.

Operational Excellence and Recognition

Ensure the contractor team consistently delivers high performance, earning industry recognition through superior service delivery.
Collaborate across multidisciplined teams to achieve organizational objectives, while consistently meeting established performance metrics and SLRs.
Drive cross-functional delivery of specialized services, including infrastructure refresh, cybersecurity maturity improvements, and client support solutions.

This position calls for a high-impact leader with a documented history of program success, innovation, and client engagement. The required qualifications include:

Bachelor’s degree in computer science, information technology, or a related field and eighteen years or more of related experience. Master’s degree (MBA, MS in Computer Science, Engineering, or related field) strongly preferred.
At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Extensive experience managing a fully outsourced IT infrastructure and operations program, with proven success in environments subject to stringent security requirements (e.g., federal government, financial services, or similar domains).
Direct experience supporting large-scale programs encompassing IT operations, cybersecurity, data center management, and client support.
Successful track record of managing transformative IT projects, including cloud migrations, cyber risk remediation, ITIL transformations, and data center transitions.
Comprehensive understanding of full IT stack services and IT lifecycle delivery, including cybersecurity, cloud, infrastructure, and applications.
Proven leadership in driving Service Level Agreement achievement and resolving operational challenges to ensure high client satisfaction.
Experience developing and implementing innovative solutions to reduce cost, improve security, and streamline operations.
Established success in engaging executive level stakeholders, leading cross functional teams, and providing clear, actionable communication.
Exceptional problem-solving skills, with demonstrated ability to assess needs, identify risks, and implement effective solutions.
A collaborative leader who fosters team excellence, professional development, and innovation.
In-depth implementation experience with customization of IT management tools (ServiceNow and SharePoint)
Preferred: Certifications in ServiceNow or Sharepoint.
Ability to obtain and maintain a Public Trust clearance

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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