Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
VP Information Technology
REPUBLIC SERVICES, INC.
Phoenix, AZ
Builds succession depth and a strong leadership bench across director and manager levels.
Added 7 mins ago
Senior Program Manager, Prime Video Beta, Prime Video AI and Automation
Amazon.com Services LLC
Seattle, WA
As a Senior Program Manager on this team, you will own betas from intake to final report-out. You will work with product, engineering, UX, QA and launch teams to define what each beta needs…
Added 11 mins ago
SH
Project Manager IV, Operational Excellence
Sutter Health
Sacramento, CA · Emeryville, CA
- $129,188.8 to $222,872 USD / year
…cross-functional teams, including overseeing the work of other project manager(s) and project coordinator(s) and providing coaching and mentorship. Performs independently under broad policy…
Added 15 mins ago
VP Information Technology
UBLIC SERVICES, INC.
Phoenix, AZ
Builds succession depth and a strong leadership bench across director and manager levels.
Added 22 mins ago
SH
Project Manager IV, Operational Excellence
Sutter Health
United States
- $129,188.8 to $222,872 USD / year
…cross-functional teams, including overseeing the work of other project manager(s) and project coordinator(s) and providing coaching and mentorship. Performs independently under broad policy…
Added 27 mins ago
Senior Business Analyst
CRH
Atlanta, GA
We are seeking a Senior Business Analyst to support the Water Transmission business. Water Transmission is a multi-site manufacturing business serving the North American water market, an…
Added 29 mins ago
Senior Manager, Strategy Planning & Governance
CVS Pharmacy, Inc.
Remote, United States
The Senior Manager, Strategy Planning & Governance is responsible for leading strategic planning, governance, and portfolio oversight activities that support the long-term success of the…
Added 36 mins ago
MC
Policies and Procedures Manager (Enterprise Risk & Compliance)
Metropolitan Council
St Paul, MN
- $46.18 to $74.94 USD / hour
How your work would contribute to the Twin Cities Region:As the Manager, you will have the exciting opportunity to support the Council’s move toward a more formal and disciplined risk and…
Added 37 mins ago
Manager, Operations, Global Markets
US: Mastercard International Incor
New York City, NY · Purchase, NY
The Manager, Global Markets Operations will partner with teams across the Global Markets organization, including regional leadership, business units, product, finance, marketing, and…
Added 37 mins ago
Manager, Enterprise Strategy
US: Mastercard International Incor
Purchase, NY
Bachelor’s degree required, MBA and/or advanced degree from a top-tier program preferred
Added 39 mins ago
RU
Product Manager/Technology - Mid-Level
Randstad USA
Roanoke, TX
- $59.18 to $62.18 USD / hour
The Senior Digital Product Manager, Data Delivery (individual contributor role), will lead the design and development efforts on the next generation data delivery platform, Google Cloud…
Added 56 mins ago
MA
Community Branch Management Program - Western Massachusetts
Manufacturers and Traders Trust Co
Springfield, MA
- $29.57 to $43.99 USD / hour
The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the…
Added 56 mins ago
MA
Community Branch Management Program - Greater Boston
Manufacturers and Traders Trust Co
Revere, MA
- $29.57 to $43.99 USD / hour
The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the…
Added 57 mins ago
Sr Manager, Product Marketing
Bio-Rad Laboratories
Irvine, CA
The Senior Manager, Global Product Marketing drives the day-to-day systematic product line growth and lifecycle management of the clinical quality control portfolio including launch…
Added 1 hour ago
Sr. Manager, Strategic Planning
Visa U.S.A. Inc.
San Francisco, CA
We are seeking a full-time Senior Manager to lead global process improvement initiatives across the customer and seller journey by translating business pain points into scalable operating…
Added 1 hour ago
SH
Lead Analyst, Healthcare Economics
Strive Health
Denver, CO
- $99,000 to $124,000 USD / year
Financial & Retirement Support – Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
Added 1 hour ago
TN
Sr Product Marketing Manager (Gracenote Division)
The Nielsen Company
Remote, United States
- $142,920 to $265,320 USD / year
We are looking for a Senior Product Marketing Manager to support this team and own go-to-market for the portfolio end to end: the portfolio narrative, the segment-level positioning, the…
Added 1 hour ago
Director of Safety
InPwr
Remote, United States
Hire, develop, and performance-manage the Safety Manager(s) and all senior safety leadership.
Added 1 hour ago
Manager - Supply Chain & Logistics
Blue Origin Personnel, LLC
Space Coast, FL
Drive the team to meet company leadership and business goals. Experience as a people manager; encouraging and in support of performance management activities, goal setting, career…
Added 1 hour ago
HA
Senior Manager, U.S. Professional Education
Hugel Aesthetics
Remote, United States
- $150,000 to $170,000 USD / year
The Senior Manager, US Professional Education will lead the strategy, development, and execution of HCP peer-to-peer (P2P) educational initiatives designed to build clinical confidence,…
Added 1 hour ago
Senior Manager
Strategic HR Client Job Openings
Columbus, OH · Cincinnati, OH
Job Opportunity: Senior Manager with Clark Schaefer Hackett in Columbus, OH
Added 1 hour ago
Senior Transmission Line Project Engineer- Remote
WSP
Meridian, ID · Boise, ID · Nampa, ID · Portland, OR · Billings, MT · Salt Lake City, UT
WSP is currently initiating a search for a Senior Transmission Line Project Engineer, to be based from our Boise, Idaho office location. We offer a hybrid or remote workstyle from the…
Added 1 hour ago
LA
Operations Administrator
LaBella Associates
Rochester, NY
- $90,000 to $100,000 USD / year
The Operations Administrator collaborates closely with the Civil Staff Manager, Discipline Leaders, Civil Office Leaders, and corporate support departments to maintain consistent business…
Added 1 hour ago
Senior Manager, Financial Planning & Analysis
Salesforce, Inc.
IN
You have a Bachelor's degree in Finance, Economics, Business, or a related discipline, or equivalent experience. An MBA is preferred. Experience is evaluated against the role's Core…
Added 1 hour ago
H
Senior Director, Supplier Strategy
HemaSource
Salt Lake City, UT
- $150,000 to $200,000 USD / year
The Senior Director Supplier Strategy leads HemaSource's category management and supplier relationship functions across all product lines. This role is the strategic owner of HemaSource's…

SAIC

Program Manager - IT Service Delivery

Arlington, VA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Posting language: English
Posted: Nov 3, 2026

Original job description

SAIC seeks a Program Manager to lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract. The ideal candidate will have extensive experience in managing large-scale, comprehensive IT programs, a history of delivering exceptional service performance, and driving innovative solutions. This role requires a strategic leader with a deep understanding of full IT lifecycle services, a proactive approach to client satisfaction, and a proven ability to deliver transformational results within high-stake environments.

Primary responsibilities include:

Strategic Leadership and Governance

Act as the senior leader responsible for all aspects of service delivery, ensuring client goals and business strategies are met or exceeded.
Maintain a comprehensive understanding of the contract to ensure compliance and seamless service provision.
Represent the contractor organization in governance meetings, providing authoritative leadership and trusted client engagement on all program matters.
Engage directly with client executives, bridging operational delivery and strategic IT initiatives to align with client objectives.

Program Oversight and Execution

Manage technical, schedule, and financial aspects of IT service delivery, ensuring all Service Level Agreements (SLAs) are met with consistent success.
Oversee the delivery of full IT lifecycle services, including cybersecurity programs, IT operations, project/portfolio management, enterprise services, data center operations, infrastructure and cloud migrations.
Ensure availability of appropriate contractor resources, leveraging subject matter experts during peak demands, crises, or as project requirements evolve.
Drive the identification, planning, and resolution of risks through structured risk management processes, including contingency execution.

Client Relationship Management

Serve as the primary point of contact for client leadership, ensuring transparent communication while addressing any issues in a timely manner.
Build a strong relationship with stakeholders, interpreting business demands and transforming them into actionable tasks to enhance overall IT support and client satisfaction.
Position the client for IT operational excellence by advocating and aligning strategic transformation initiatives, with specific focus on maturing ITIL methodologies.

Performance Management and Service Excellence

Monitor and drive performance across all service offerings, ensuring best practices and industry standards are implemented and sustained.
Analyze service delivery metrics, capacity utilization, trend data, and infrastructure performance to identify opportunities for optimization.
Deliver continuous improvements that enhance services and reduce operational costs.
Develop and oversee corrective action plans to address and resolve potential issues, adhering to rigorous IT audit standards (e.g., FISMA).

Innovative Transformation

Own and advocate for business cases that support deployment of new technologies, enhanced service capabilities, and greater cost efficiencies.
Lead transformation by developing actionable plans, mentoring teams, and integrating methodologies like Scrum, Lean Portfolio Management, and Kanban across the program.
Promote a culture of innovation and continuous improvement by developing and pursuing unsolicited proposals, white papers, and new service opportunities for the FDIC.

Operational Excellence and Recognition

Ensure the contractor team consistently delivers high performance, earning industry recognition through superior service delivery.
Collaborate across multidisciplined teams to achieve organizational objectives, while consistently meeting established performance metrics and SLRs.
Drive cross-functional delivery of specialized services, including infrastructure refresh, cybersecurity maturity improvements, and client support solutions.

This position calls for a high-impact leader with a documented history of program success, innovation, and client engagement. The required qualifications include:

Bachelor’s degree in computer science, information technology, or a related field and eighteen years or more of related experience. Master’s degree (MBA, MS in Computer Science, Engineering, or related field) strongly preferred.
At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Extensive experience managing a fully outsourced IT infrastructure and operations program, with proven success in environments subject to stringent security requirements (e.g., federal government, financial services, or similar domains).
Direct experience supporting large-scale programs encompassing IT operations, cybersecurity, data center management, and client support.
Successful track record of managing transformative IT projects, including cloud migrations, cyber risk remediation, ITIL transformations, and data center transitions.
Comprehensive understanding of full IT stack services and IT lifecycle delivery, including cybersecurity, cloud, infrastructure, and applications.
Proven leadership in driving Service Level Agreement achievement and resolving operational challenges to ensure high client satisfaction.
Experience developing and implementing innovative solutions to reduce cost, improve security, and streamline operations.
Established success in engaging executive level stakeholders, leading cross functional teams, and providing clear, actionable communication.
Exceptional problem-solving skills, with demonstrated ability to assess needs, identify risks, and implement effective solutions.
A collaborative leader who fosters team excellence, professional development, and innovation.
In-depth implementation experience with customization of IT management tools (ServiceNow and SharePoint)
Preferred: Certifications in ServiceNow or Sharepoint.
Ability to obtain and maintain a Public Trust clearance

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Apply About employer

Report this job