Jobs in the United States

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Added just now
Software Development Manager, OpsTech Solutions
Amazon.com Services LLC
Austin, TX
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly…
Added just now
Safety Investigations Analyst, Middle Mile Investigations
Amazon.com Services LLC
Nashville, TN
- Identify trends across regions, carrier programs, and individual carriers, and surface them to the Program Manager.
Added just now
Safety Investigations Analyst, Middle Mile Investigations
Amazon.com Services LLC
Nashville, TN
- Identify trends across regions, carrier programs, and individual carriers, and surface them to the Program Manager.
Added just now
Safety Investigations Analyst, Middle Mile Investigations
Amazon.com Services LLC
Nashville, TN
- Identify trends across regions, carrier programs, and individual carriers, and surface them to the Program Manager.
Added 1 min ago
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Technical Program Manager
Kforce
Foster City, CA
- $70 to $75 USD / hour
Kforce has a client that is seeking a Technical Program Manager in Foster City, CA.
Added 1 min ago
Regional EHS Manager
Repligen Corp
Rancho Dominguez, CA
The Regional EHS Manager leads the EHS programs for the Rancho Dominguez manufacturing site and DTC Warehouse, providing on-site EHS support to Repligen’s Filtration & Systems Business…
Added 1 min ago
FB
Associate - Brokerage Client Services
Fulton Bank
Woolwich Township, NJ
- $22.16 to $36.92 USD / hour
Provides high quality operational support to Financial Advisors and their clients, as well as other team members.
Added 1 min ago
CM
LPN
Country Meadows
Wyomissing, PA
- From $35.5 USD / hour
…leadership and grow within their role, while receiving the support they need and respect they…
Added 1 min ago
Administrative/Intake Supervisor
Montrose County
Montrose, CO
General Statement of Duties: Provides administrative support to the Human Services Director and Assistant Director and supervises the department’s administrative support and intake staff.…
Added 1 min ago
S
Contracts Manager
Scribe
Remote, United States
- $90,000 to $110,000 USD / year
…rather than block it, and I’m looking for the person who can support this mission at the speed our business moves. You’ll be our first in-house legal hire, so you’ll shape how we negotiate,…
Added 1 min ago
Mgr Construction Safety
Williams WPC-I, LLC.
United States
As the Manager, Construction Safety, you'll set the standard for how Williams builds safely. You'll be the trusted safety voice on our major capital projects, shaping how work gets done…
Added 1 min ago
Senior Kitchen Manager
BJ's Restaurants
Downey, CA
As a Senior Kitchen Manager at BJ’s Restaurants, you'll lead the heart of our operation - building great teams, delivering exceptional food, and driving operational excellence. You'll…
Added 1 min ago
Senior Kitchen Manager
BJ's Restaurants
City of Industry, CA
As a Senior Kitchen Manager at BJ’s Restaurants, you'll lead the heart of our operation - building great teams, delivering exceptional food, and driving operational excellence. You'll…
Added 1 min ago
Senior Restaurant Manager
BJ's Restaurants
Temecula, CA
As a Senior Restaurant Manager at BJ’s Restaurants, you'll lead a team dedicated to delivering great food, exceptional hospitality, and memorable guest experiences. You'll oversee all…
Added 2 mins ago
M
Program Lead - Greensburg PA
Merakey
Greensburg, PA
- Up to $21 USD / hour
The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this…
Added 2 mins ago
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Consulting - Tech Cons - SAP - Ext Supply Chain - TM - Senior Manager - Multiple Positions - 1758148
EY
Dallas, TX
- $200,715 USD / year
…systems. Use proven methodologies, tools and accelerators to support program implementations. Provide technical support and troubleshooting for SAP Transportation Management issues,…
Added 2 mins ago
Youth Program Facilitator (PT)
Latin American Association Inc
Atlanta, GA
Support the implementation of LYLA and other LAA youth programs at assigned school and community sites under the direction of the Youth Services Program Manager.
Added 2 mins ago
Construction Project Manager Level 1 (ITD@ECD)
ISI Professional Services
Arlington, VA
…project management solutions across the U.S. we specialize in Program and Project Management, Construction Management, Real Estate Advisory, Acquisition Management, Logistics, Leadership…
Added 2 mins ago
BH
Registered Nurse -Case Manager Home Care 40 hours
BRISTOL HOSPITAL GROUP
Bristol, CT
- $35 to $61.24 USD / hour
We offer a comprehensive benefits package designed to support the health, financial well-being, and work-life balance of our employees and their families. Eligible team members have access…
Added 2 mins ago
Senior Preconstruction Manager- Manufacturing
Choate Construction Company
United States
As a Senior Preconstruction Manager at Choate Construction, you provide strategic leadership and guidance during the preconstruction phase to ensure projects are positioned for success long…
Added 2 mins ago
Senior Events Experience Manager
Palo Alto Networks, Inc.
CA
We’re looking for a Senior Event Experience Manager to join our Global Events organization and lead high-impact proprietary programs. This role will primarily own Ignite on Tour, our North…
Added 2 mins ago
CH
SSG Fox Case Manager
Community Hope, Inc.
Parsippany-Troy Hills, NJ
- $30.62 USD / hour
A full-time mobile position providing case management services and crisis intervention to veterans and families for the SSG Fox Program.
Added 2 mins ago
UP
Clinic Manager - Physical Therapist
US Physical Therapy
Okemos, MI
- $90,000 to $110,000 USD / year
At our Okemos clinic, we offer advanced specialty services designed to support your complete recovery and performance goals. From evidence-based rehabilitation like dry needling,…
Added 3 mins ago
Category Manager - Supply Chain Management
Mayo US
Rochester, MN
This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Added 3 mins ago
Area Sales Manager (Multi-Family) Columbus/Dayton
HD Supply
Remote, United States
As a Sales Manager with our Multi-Family vertical, you will lead a team of 8 field account representatives focused on selling MRO (maintenance, repair, and operations) supplies along with…

SAIC

Program Manager - IT Service Delivery

Arlington, VA, United States

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Job details

Experience: At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Posting language: English
Posted: Nov 3, 2026

Original job description

SAIC seeks a Program Manager to lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract. The ideal candidate will have extensive experience in managing large-scale, comprehensive IT programs, a history of delivering exceptional service performance, and driving innovative solutions. This role requires a strategic leader with a deep understanding of full IT lifecycle services, a proactive approach to client satisfaction, and a proven ability to deliver transformational results within high-stake environments.

Primary responsibilities include:

Strategic Leadership and Governance

Act as the senior leader responsible for all aspects of service delivery, ensuring client goals and business strategies are met or exceeded.
Maintain a comprehensive understanding of the contract to ensure compliance and seamless service provision.
Represent the contractor organization in governance meetings, providing authoritative leadership and trusted client engagement on all program matters.
Engage directly with client executives, bridging operational delivery and strategic IT initiatives to align with client objectives.

Program Oversight and Execution

Manage technical, schedule, and financial aspects of IT service delivery, ensuring all Service Level Agreements (SLAs) are met with consistent success.
Oversee the delivery of full IT lifecycle services, including cybersecurity programs, IT operations, project/portfolio management, enterprise services, data center operations, infrastructure and cloud migrations.
Ensure availability of appropriate contractor resources, leveraging subject matter experts during peak demands, crises, or as project requirements evolve.
Drive the identification, planning, and resolution of risks through structured risk management processes, including contingency execution.

Client Relationship Management

Serve as the primary point of contact for client leadership, ensuring transparent communication while addressing any issues in a timely manner.
Build a strong relationship with stakeholders, interpreting business demands and transforming them into actionable tasks to enhance overall IT support and client satisfaction.
Position the client for IT operational excellence by advocating and aligning strategic transformation initiatives, with specific focus on maturing ITIL methodologies.

Performance Management and Service Excellence

Monitor and drive performance across all service offerings, ensuring best practices and industry standards are implemented and sustained.
Analyze service delivery metrics, capacity utilization, trend data, and infrastructure performance to identify opportunities for optimization.
Deliver continuous improvements that enhance services and reduce operational costs.
Develop and oversee corrective action plans to address and resolve potential issues, adhering to rigorous IT audit standards (e.g., FISMA).

Innovative Transformation

Own and advocate for business cases that support deployment of new technologies, enhanced service capabilities, and greater cost efficiencies.
Lead transformation by developing actionable plans, mentoring teams, and integrating methodologies like Scrum, Lean Portfolio Management, and Kanban across the program.
Promote a culture of innovation and continuous improvement by developing and pursuing unsolicited proposals, white papers, and new service opportunities for the FDIC.

Operational Excellence and Recognition

Ensure the contractor team consistently delivers high performance, earning industry recognition through superior service delivery.
Collaborate across multidisciplined teams to achieve organizational objectives, while consistently meeting established performance metrics and SLRs.
Drive cross-functional delivery of specialized services, including infrastructure refresh, cybersecurity maturity improvements, and client support solutions.

This position calls for a high-impact leader with a documented history of program success, innovation, and client engagement. The required qualifications include:

Bachelor’s degree in computer science, information technology, or a related field and eighteen years or more of related experience. Master’s degree (MBA, MS in Computer Science, Engineering, or related field) strongly preferred.
At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Extensive experience managing a fully outsourced IT infrastructure and operations program, with proven success in environments subject to stringent security requirements (e.g., federal government, financial services, or similar domains).
Direct experience supporting large-scale programs encompassing IT operations, cybersecurity, data center management, and client support.
Successful track record of managing transformative IT projects, including cloud migrations, cyber risk remediation, ITIL transformations, and data center transitions.
Comprehensive understanding of full IT stack services and IT lifecycle delivery, including cybersecurity, cloud, infrastructure, and applications.
Proven leadership in driving Service Level Agreement achievement and resolving operational challenges to ensure high client satisfaction.
Experience developing and implementing innovative solutions to reduce cost, improve security, and streamline operations.
Established success in engaging executive level stakeholders, leading cross functional teams, and providing clear, actionable communication.
Exceptional problem-solving skills, with demonstrated ability to assess needs, identify risks, and implement effective solutions.
A collaborative leader who fosters team excellence, professional development, and innovation.
In-depth implementation experience with customization of IT management tools (ServiceNow and SharePoint)
Preferred: Certifications in ServiceNow or Sharepoint.
Ability to obtain and maintain a Public Trust clearance

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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