Jobs in the United States

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Vice President, Product Management
Jobgether
Remote, United States
- $185,000 to $200,000 USD / year
The Vice President of Product Management will establish and lead consistent product management practices across a diverse, multi-business organization. Reporting to the Chief Strategy…
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Sr Data Analyst - Product Configuration
Jobgether
Remote, United States
- $80,000 to $107,800 USD / year
…applications and next steps. Our partner is looking for a Sr Data Analyst - Product Configuration based in the United…
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Payroll & Benefits Manager
Jobgether
Remote, United States
- $105,000 to $135,000 USD / year
Reconcile payroll and benefits accounts, support payroll tax filings, and lead year-end reporting activities, including W-2s and 1095-Cs.
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Partnerships & Outreach Senior Manager, The States Forum
Jobgether
Remote, United States
- $101,000 to $108,000 USD / year
…tanks, coalitions, and other influential stakeholders. You will lead proactive outreach initiatives and transform promising connections into long-term partnerships that advance meaningful…
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Information Software Business Development Manager - Rockwell Automation
Jobgether
Remote, United States
The Information Software Business Development Manager will lead efforts to develop the industrial information software business, support regional sales execution, and coordinate the partner…
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Director of Managed Care
Jobgether
Remote, United States
Provider Network Development: Lead HCO certification and MPN approval strategies, including regulatory applications and supporting documentation. Build and manage provider networks through…
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AWS DevOps/Security Engineer Senior/Architect
Jobgether
Remote, United States
…a critical part in supporting large-scale modernization and data migration initiatives through robust AWS infrastructure and platform engineering. You will oversee cloud architecture,…
Added 3 mins ago
HC
Managing Attorney V
HEALTH CARE AUTHORITY
United States
- $137,500 USD / year
…Oklahomans with better health and care. The incumbent will lead efforts to ensure compliance, resolve legal disputes, and promote policy development while driving legal excellence across…
Added 3 mins ago
Project Manager (IT-IA-IM Prog/Proj Mgr II) (Government)
AT&T Technical Services Company, Inc.
Remote, United States
· Lead technical assessments across multiple disciplines, applying industry best practices to evaluate network or systems standard requirements and implementation feasibility.
Added 7 mins ago
Real Estate Development Manager, AWS Infrastructure Services
Amazon Data Services, Inc.
Austin, TX · Arlington, VA
…strategic and tactical levels to support the expansion of AWS’s Data Center Network in the…
Added 7 mins ago
PI
DSRD Outsourcing & Operations Professional
Pfizer Inc
CT
- $36.74 to $61.23 USD / hour
Support the Outsourcing Lead in the scheduling and awarding of outsourced work with Contract Research Organizations (CROs) as needed.
Added 7 mins ago
PI
DSRD Global Pathology Quality Control Scientist
Pfizer Inc
CT
- $79,400 to $132,400 USD / year
…aspects of Quality Control of anatomic and/or clinical pathology data, specimens and…
Added 7 mins ago
PI
DSRD Formulation Technician
Pfizer Inc
CT
- $26.86 to $44.77 USD / hour
Perform formulation calculations, collect and document data, and complete thorough self-review of study records.
Added 7 mins ago
SI
Sr. Associate Scientist
Seagen Inc
WA
- $68,600 to $114,300 USD / year
Serve as upstream technical lead; ensure accurate technology transfer to pilot and GMP manufacturing facilities; provide technical support during manufacturing campaign as needed
Added 17 mins ago
US
SUPERVISORY MECHANICAL ENGINEER
United States Fleet Forces Command
Naval Shipyard, Portsmouth, VA
- $108,019 to $140,426 USD / year
Successful completion of a professional engineering degree. To be acceptable, the program must: (1) lead to a bachelor's degree (or higher) in a school of engineering with at least one…
Added 17 mins ago
VH
REGISTERED NURSE - OUTPATIENT MENTAL HEALTH (BHIP)
Veterans Health Administration
Togus, ME
- $79,904 to $139,497 USD / year
Added 17 mins ago
OO
Data and Policy Manager
Office of the Assistant Secretary for Administration and Management
Location Negotiable After Selection
- $133,007 to $197,200 USD / year
Lead a Department-wide data program for space utilization, occupancy, lease, and facility condition information.
Added 17 mins ago
CF
Systems Risk Analyst
Commodity Futures Trading Commission
Washington, DC
- $152,377 to $223,819 USD / year
…oversight of compliance by Designated Contract Markets (DCMs), Swap Data Repositories (SDRs), and Swap Execution Facilities (SEFs) with the system safeguards requirements of the Commodity…
Added 20 mins ago
CF
Attorney Advisor
Commodity Futures Trading Commission
Washington, DC · Chicago, IL · New York, NY
- $104,451 to $272,407 USD / year
…Division regulates derivative trade execution exchanges and swap data…
Added 20 mins ago
NO
Supervisory Administrative Officer
National Oceanic and Atmospheric Administration
Silver Spring, MD
- $169,279 to $197,200 USD / year
…objectives. Manage the fiscal spending activities of the office. Lead preparation of annual budget estimates for the organization to include appropriate and cost-share funds balanced…
Added 20 mins ago
NO
Supervisory Administrative Officer
National Oceanic and Atmospheric Administration
Silver Spring, MD
- $169,279 to $197,200 USD / year
…objectives. Manage the fiscal spending activities of the office. Lead preparation of annual budget estimates for the organization to include appropriate and cost-share funds balanced…
Added 23 mins ago
Sales Executive - Mid Market
Paychex
Alexandria, VA
…Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better…
Added 23 mins ago
Mid-Market Sales Associate
Paychex
Oceanside, CA · San Clemente, CA
…Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better…
Added 23 mins ago
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Sr Service Partner - Insurance Services, H&B
Paychex
Phoenix, AZ · Irving, TX · Tempe, AZ
- $27.24 USD / hour
…Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better…
Added 24 mins ago
UA
INTERDISCIPLINARY
U.S. Army Corps of Engineers
Norfolk, VA
- $51,210 to $81,436 USD / year
Assists with developing, maintaining, managing, analyzing, and presenting geospatial data using Geographic Information System (GIS) technology in support of Norfolk District mission areas.…

SAIC

Program Manager - IT Service Delivery

Arlington, VA, United States

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Job details

Experience: At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Posting language: English
Posted: Nov 3, 2026

Original job description

SAIC seeks a Program Manager to lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract. The ideal candidate will have extensive experience in managing large-scale, comprehensive IT programs, a history of delivering exceptional service performance, and driving innovative solutions. This role requires a strategic leader with a deep understanding of full IT lifecycle services, a proactive approach to client satisfaction, and a proven ability to deliver transformational results within high-stake environments.

Primary responsibilities include:

Strategic Leadership and Governance

Act as the senior leader responsible for all aspects of service delivery, ensuring client goals and business strategies are met or exceeded.
Maintain a comprehensive understanding of the contract to ensure compliance and seamless service provision.
Represent the contractor organization in governance meetings, providing authoritative leadership and trusted client engagement on all program matters.
Engage directly with client executives, bridging operational delivery and strategic IT initiatives to align with client objectives.

Program Oversight and Execution

Manage technical, schedule, and financial aspects of IT service delivery, ensuring all Service Level Agreements (SLAs) are met with consistent success.
Oversee the delivery of full IT lifecycle services, including cybersecurity programs, IT operations, project/portfolio management, enterprise services, data center operations, infrastructure and cloud migrations.
Ensure availability of appropriate contractor resources, leveraging subject matter experts during peak demands, crises, or as project requirements evolve.
Drive the identification, planning, and resolution of risks through structured risk management processes, including contingency execution.

Client Relationship Management

Serve as the primary point of contact for client leadership, ensuring transparent communication while addressing any issues in a timely manner.
Build a strong relationship with stakeholders, interpreting business demands and transforming them into actionable tasks to enhance overall IT support and client satisfaction.
Position the client for IT operational excellence by advocating and aligning strategic transformation initiatives, with specific focus on maturing ITIL methodologies.

Performance Management and Service Excellence

Monitor and drive performance across all service offerings, ensuring best practices and industry standards are implemented and sustained.
Analyze service delivery metrics, capacity utilization, trend data, and infrastructure performance to identify opportunities for optimization.
Deliver continuous improvements that enhance services and reduce operational costs.
Develop and oversee corrective action plans to address and resolve potential issues, adhering to rigorous IT audit standards (e.g., FISMA).

Innovative Transformation

Own and advocate for business cases that support deployment of new technologies, enhanced service capabilities, and greater cost efficiencies.
Lead transformation by developing actionable plans, mentoring teams, and integrating methodologies like Scrum, Lean Portfolio Management, and Kanban across the program.
Promote a culture of innovation and continuous improvement by developing and pursuing unsolicited proposals, white papers, and new service opportunities for the FDIC.

Operational Excellence and Recognition

Ensure the contractor team consistently delivers high performance, earning industry recognition through superior service delivery.
Collaborate across multidisciplined teams to achieve organizational objectives, while consistently meeting established performance metrics and SLRs.
Drive cross-functional delivery of specialized services, including infrastructure refresh, cybersecurity maturity improvements, and client support solutions.

This position calls for a high-impact leader with a documented history of program success, innovation, and client engagement. The required qualifications include:

Bachelor’s degree in computer science, information technology, or a related field and eighteen years or more of related experience. Master’s degree (MBA, MS in Computer Science, Engineering, or related field) strongly preferred.
At least 15 years of infrastructure support experience, with at least 4 years supervising projects or project teams
Extensive experience managing a fully outsourced IT infrastructure and operations program, with proven success in environments subject to stringent security requirements (e.g., federal government, financial services, or similar domains).
Direct experience supporting large-scale programs encompassing IT operations, cybersecurity, data center management, and client support.
Successful track record of managing transformative IT projects, including cloud migrations, cyber risk remediation, ITIL transformations, and data center transitions.
Comprehensive understanding of full IT stack services and IT lifecycle delivery, including cybersecurity, cloud, infrastructure, and applications.
Proven leadership in driving Service Level Agreement achievement and resolving operational challenges to ensure high client satisfaction.
Experience developing and implementing innovative solutions to reduce cost, improve security, and streamline operations.
Established success in engaging executive level stakeholders, leading cross functional teams, and providing clear, actionable communication.
Exceptional problem-solving skills, with demonstrated ability to assess needs, identify risks, and implement effective solutions.
A collaborative leader who fosters team excellence, professional development, and innovation.
In-depth implementation experience with customization of IT management tools (ServiceNow and SharePoint)
Preferred: Certifications in ServiceNow or Sharepoint.
Ability to obtain and maintain a Public Trust clearance

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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More about this job

Skills

Regulatory compliance
Leadership
Cybersecurity
Portfolio management in textile manufacturing
Risk management
Communication skills
ITIL
Performance management
Monitor mine costs
Coaching
Process improvement
Computer science
Computer technology
Security regulations
Problem solving
ServiceNow
Microsoft SharePoint

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