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Added 3 mins ago
Cloud Developer III
Hewlett Packard Enterprise
Ft. Collins, CO
Deploy cloud-based systems and applications code using continuous integration/deployment (CI/CD) pipelines to automate cloud applications' management, scaling, and deployment.
Added 3 mins ago
AI Lead Engineer, Vice President
Citi
JERSEY CITY, NJ · Jersey City, NJ · Jersey City
…Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the…
Added 4 mins ago
Hardware Systems Engineer - FAA EIDS
Noblis
Atlantic City, NJ
We are seeking a Hardware Systems Engineer to support the EIDS program. This role is responsible for designing, integrating, configuring, and maintaining enterprise hardware systems,…
Added 4 mins ago
Systems Engineer
Noblis
Remote, United States
Hands-on experience with ATC information display systems, display configuration, widget integration, and a strong understanding of ATC operational requirements.
Added 5 mins ago
DA
ICT Engineer III
DLB Associates
Remote, United States
- $104,738 to $130,502.05 USD / year
DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and…
Added 8 mins ago
Senior Manufacturing Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help…
Added 11 mins ago
J
Principal Systems Engineer
Jobot
Gaithersburg, MD
- $140,000 to $175,000 USD / year
…development, and implementation of highly available, secure, and mission-critical systems for government and commercial clients. Our teams partner closely with customers to deliver…
Added 11 mins ago
J
Systems Integration Engineer - (CAS / COTS)
Jobot
Egg Harbor Township, NJ
- $130,000 to $175,000 USD / year
Systems Integration Engineer – RHEL, Linux, Ansible, Bash & COTS Integration | Mission-Critical Aviation Systems
Added 11 mins ago
I&C Platform Engineer
Westinghouse Electric Company, LLC
Warrendale, OR
Experienced engineer with an understanding of I&C systems, including both hardware and software.
Added 13 mins ago
3D/VR Engineer
BAE Systems
Rockville, MD
Job Description BAE Systems is seeking a 3D/VR Engineer to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Knowledge of 3D modeling, VR, system…
Added 16 mins ago
Senior Engineer - Robotics and Autonomous Systems - Vernova Research
GE Vernova
Niskayuna, NY
The Senior Engineer – Robotics & Autonomous Systems is a senior technical contributor within the Robotics & Computer Vision team at GE Vernova Advanced Research. This role develops advanced…
Added 16 mins ago
Senior Research Engineer - Computer Vision
GE Vernova
Niskayuna, NY
As a Senior Research Engineer - Computer Vision, you will work with GE Vernova Research, GE Vernova Businesses, and external customers to define, build, and execute strategic research and…
Added 16 mins ago
Cybersecurity Cloud Automation Engineer
Accenture Federal Services
Lorton, VA
AFS is seeking a Cloud DevOps Engineer to be onsite in Lorton, VA. As a Cloud DevOps Engineer (CTOC) you will support Cyber Security Operations development in the areas of Threat Hunt…
Added 16 mins ago
Senior Systems Engineer Orlando Florida
Serco
Orlando, FL
Serco seeks a Simulation Systems and Test Engineer for its Combat Air Force Distributed Mission Operations (CAF DMO) 3.0 program in Orlando, FL. The CAF DMO 3.0 program, via its Distributed…
Added 19 mins ago
Virtualization & Emulation Engineer
Trideum Corporation
Fort Belvoir, VA
Oversee integration and deployment of virtualized systems onto Government lab infrastructure, ensuring performance, reliability, and reproducibility.
Added 19 mins ago
Software Integration & Middleware Engineer
Trideum Corporation
Fort Belvoir, VA
Trideum Corporation is seeking a highly capable Software Integration & Middleware Engineer to design, develop, and sustain high-performance middleware components supporting a complex,…
Added 23 mins ago
Spacecraft Engineer
Vantor Inc.
Westminster, CO · Longmont, CO
Experience as a spacecraft systems engineer or subsystem engineer
Added 24 mins ago
Specialist, Mechanical Engineer (Mechanisms)
L3Harris Technologies
Carlsbad, CA · Herndon, VA · Palm Bay, FL
Design and qualify the precision mechanisms behind mission systems used in complex, high-consequence environments. You’ll own major components and sub-systems from early concepts through…
Added 27 mins ago
Space Orbital Software Engineer, Emerging Talent
Anduril Industries
Costa Mesa, CA
As an Orbital Software Engineer on Space, you will contribute to the architecture and deployment of software solutions that support specific customer missions for on-orbit spacecraft…
Added 30 mins ago
CF
Senior Infrastructure Engineer
Caritas Family Solutions
Belleville, IL
- $83,000 USD / year
PURPOSE: The Senior Infrastructure Engineer is responsible for the design, implementation, maintenance, security, and continuous improvement of Caritas Family Solutions' technology…
Added 34 mins ago
Storage Administrator (Remote Opportunity)
VetsEZ
Atlanta, GA
…engineering team, collaborating with storage administrators, systems engineers, database specialists, cloud engineers, vendor support teams, and federal stakeholders. The engineer will…
Added 35 mins ago
Information System Security Engineer
Noblis
Philadelphia, PA
Noblis MSD’s mission is to support the Naval Sea Systems Command (NAVSEA) and the Naval Surface Warfare Center of Philadelphia Division (NSWCPD) and their missions’ to enable research,…
Added 36 mins ago
A
Senior Engineer, Technology I
AbbVie
North Chicago, IL
- $96,500 to $183,500 USD / year
Conceive, design, engineer, and implement data, software, or technology solutions by studying information needs; conferring with users; studying systems flow, data usage, and work…
Added 36 mins ago
A
Associate Device Software Engineer
AbbVie
Pleasanton, CA
- $58,656 to $103,500 USD / year
The Associate Device Software Engineer contributes to the development and lifecycle support of software for hardware-integrated, regulated medical devices and associated engineering tools.…
Added 37 mins ago
Lead Test Engineer
STR
Las Vegas, NV
Collaborate with multidisciplinary engineering teams, including software, hardware, systems integration, and test personnel, to establish requirements, specifications, test architectures,…

SAIC

Deskside Support Engineer

Oklahoma City, OK, United States

Target salary range: $40,001 - $80,000.

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Job details

Pay: Target salary range: $40,001 - $80,000.
Education: High school diploma
Experience: High School Diploma and 7+ years of experience in a supervisory role within an IT support or help desk environment required.
Posting language: English
Posted: Oct 15, 2026

Original job description

Description

SAIC is seeking a Deskside Support Engineer to join our team. The primary responsibilities of this role are to provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, and asset management.

You will ensure adherence to service-level agreements (SLAs) and act as a key point of escalation for advanced IT troubleshooting issues. This includes supporting computer hardware, software, network connectivity, system/application access, and telecommunications systems.

Roles and Responsibilities:

Acts as a Tier 2 and 3 Engineer, specializing in the management of mass imaging pipelines, high-volume onboarding preparations, equipment moves, and advanced troubleshooting of end-user laptops and desktops in a diverse MS Windows environment.
Provides desk-side end-user support heavily focused on mass imaging, deployment, asset management, and Windows 11 troubleshooting, with strong user interaction skills.
Needs to be able to work independently while leading team efforts and managing deployment pipelines.
Performs and oversees IMAC procedures and lifecycle refresh activities across the enterprise.
Manage high-volume mass imaging processes and device preparation for onboardings/refreshes.
Collaborate with Tier 3 teams to troubleshoot complex, environmental issues affecting enterprise laptops and desktops.

Qualifications

Required Qualifications:

High School Diploma and 7+ years of experience in a supervisory role within an IT support or help desk environment required.
Ability to obtain and maintain a public trust requiring U.S. Citizenship or Green Card.
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, and Zoom is needed.
Proficiency in advanced troubleshooting and diagnostics for hardware, software, and network-related issues.
Strong leadership and coaching skills, with the ability to inspire team members to achieve high performance.
Experience with database tools, ticketing systems, and IT service management (ITSM) tools for tracking and resolving technical issues.
Excellent verbal and written communication skills to convey technical concepts to non-technical users.
HDI Technical Support Professional certification required within six (6) months of employment.

Preferred Qualifications:

Experience troubleshooting Microsoft Windows with the latest Windows OS.
Installation, configuration, and mass deployment of new machines in a Windows environment.
Smart cards/PIV cards (general knowledge).
Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client, SCCM.
Experience with conference room/VTC setups.
Basic familiarity with MAC OS.
Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2617926

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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More about this job

Skills

Troubleshooting
Microsoft Windows
Work independently
Troubleshoot
Technical support
Microsoft Active Directory
Microsoft Office
Google Workspace
VPN
Zoom
Leadership
Coaching
IT service management
Communication skills
Microsoft 365

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