Senior Applications Engineer

The Opportunity:The Senior Applications Engineer role is an opportunity to serve as a technical leader and subject matter expert, supporting advanced defense systems with a specialization in simulation, timing, or navigation. This role is pivotal in driving our success in selling, implementing, and supporting our R-PNT and GNSS simulation products. This role extends to leading product integrations, complex product planning & deployments, supporting customers nationwide while also mentoring Applications Engineers. The ideal candidate will be an experienced engineer who wants to deepen technical impact, influence best practices and help grow a generation of technical experts. Our Technology:Safran Federal Systems provides Resilient Positioning, Navigation and Timing (R-PNT) solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies. How you will contribute: * Provide technical assistance for sales activities including identifying current and future customer requirements through interactive discussions, implementations and configuration support * Provide prompt product, service, and technical information in response to customer inquiries. * Collaborate with Sales & Program Management to grow the business while ensuring high customer satisfaction * Capture and relay customer insights to Engineering and Product Management to ensure seamless deployments and timely resolution of complex challenges as well influence future roadmap decisions and design improvements * Organize and deliver pre-sales product demonstrations and training sessions on systems understanding & performance, proper system operation, maintenance and safety protocols for current and prospective customers, as well as sales and new team members * Perform on-site demonstrations, training, evaluations, testing, installation, troubleshooting, and system integration. * Diagnose complex technical issues and develop solutions to maintain system uptime and reliability * Oversee the development of technical assets, such as demo environments, Proof of Concept initiatives, and enablement materials, to enhance internal and customer-facing resources * Collaborate closely with the local & remote Applications Engineering team to support advanced integration and testing, leading hands-on integration and testing efforts with software and hardware designs to verify system performance, reliability, and compliance * Serve as a primary escalation point for critical/high-visibility technical engagements, such as complex customer infrastructure, complex troubleshooting, Proof of Concept initiatives, pre-deployment planning and high-stakes demonstrations * Contributes to process improvement and helping define standards, documentation, and training materials for Applications team * Provide advanced technical training and support to local & field Applications Engineers, enabling them to train additional technical experts * Serves as an informal leader and mentor within Applications, supporting technical growth and knowledge development across the team * Travel nationwide to provide onsite support and execution, not limited to a single region * Acts as the Technical Subject Matter Expert (SME) for assigned products/technologies (e.g., simulation, timing, and navigation) * Document testing & field activities, prepare reports, and maintain accurate records for compliance and quality assurance.What you bring to Safran Federal Systems: * Bachelors degree in engineering, computer science, or a related field preferred. A combination of education and experience will be considered. * Minimum 5 years of experience in a customer-facing technical role (e.g., Applications Engineering, Sal