Front Desk Lead

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. Smart fish swim in schools®

You may be our next great Front Desk Lead at SafeSplash Cedar Park!

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Free swim lessons for your children
• Free use of the best swim program in the area
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Lead?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Prepares and tracks donations to non-profit organizations
• Co-manages social media account by sharing swimmer milestone and upcoming events.
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Preferred qualifications:
• Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
• Customer Service experience
• Experience working in childcare or education
• Experience in leadership or training a plus
• CPR & First Aid Certified or willing to certify within 60 days of hire

Expected Hours: Up to 36 Hours Pay: $17/hr+ depending on experience and qualifications