Senior Housing Programs Manager

Description JOB TITLE: Senior Housing Program Manager REPORTS TO: Senior Director of Housing SCHEDULE: Monday-Friday (9:00am-5:30pm) LOCATION: Los Angeles, CA, Multiple Locations, On-site STATUS: Full-Time, 40hrs/wk, Exempt DRIVER POSITION: Yes [If yes, see driving policy below] SALARY RANGE: $75,000 - $80,000 Annually

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team.

ABOUT THE ROLE:

A Member of the Safe Place for Youth Leadership Team, the Senior Housing Programs Manager will be responsible for developing, implementing, and managing holistic, client-centered and innovative housing programs, at multiple locations.

WHAT YOU’LL DO:

• Manage, administer, oversee and provide support to the daily operations and delivery of SPY’s Housing Programs
• Ensure that program activities comply with all the relevant legislation and professional standards.
• Assist in organizational development, programmatic personnel management including scheduling, record keeping, and performance evaluations of program staff.
• Conduct appropriate and comprehensive follow-up to all incidents and issues relative to clients and staff.
• Prepare monthly reports for agency leadership and evaluate and assess programmatic achievements regarding goals and outcomes.
• Oversee and manage program budgets
• Oversee data collection, maintenance of youth files, and data tracking systems (including but not limited to HMIS and CiviCore)
• Lead performance management for all team members including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
• Provide trauma-informed strengths-based supervision and professional development for supervisees.
• Lead performance management for all team members including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
• Provide trauma-informed strengths-based supervision and professional development for supervisees.
• Other duties as assigned to support the mission of the organization.

Requirements

WHAT YOU’LL NEED

• B.A. or B.S. in Psychology, Sociology, or related field, or equivalent professional experience
• 3+ years of relevant experience with TAY experiencing homelessness and or housing instability
• 2+ years of professional experience in evaluation and project management, advocacy and coalition building, and managing/supervising
• Best practice models including: Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Trauma-Informed Care, Critical Time Intervention
• Self Starter skill set, requiring the ability to develop relationships, set a strategy and execute; things are changing fast in our industry so you’ll need to be highly adaptable and calm under pressure.
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Microsoft Outlook),and Google Drive.
• Must have reliable transportation, valid California driver’s license and proof of current insurance
• Familiarity with Los Angeles social service resources and the ability to creatively problem solve member issues.
• Strong written documentation skills required.
• Proficiency with electronic record systems and/or Clarity is strongly preferred.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: All SPY employees are ‘mandated reporters’ and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will.

Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and ample paid time off. We also offer unique perks including professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application