Jobs in the United States

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Added 2 mins ago
Sr Oracle Fusion Cloud Solutions Analyst - Cedar Park, TX
James Avery Craftsman Inc.
Cedar Park, TX
The Senior Oracle Fusion Cloud Solutions Analyst supports the implementation, enhancement, integration, and ongoing support of Oracle Cloud applications across Finance, Supply Chain,…
Added 3 mins ago
Cybersecurity Operations Lead - Contract - Columbia, SC
SUNSHINE ENTERPRISE USA LLC
Columbia, SC
Candidates must hold any one or a combination
Added 3 mins ago
HT
Senior R&D Engineer
Hayward Tyler
Colchester, VT
- $140,000 to $175,000 USD / year
The mechanical duties described above require well-developed analytical skills and their daily application to rotating mechanical equipment. This may include stress analysis, materials…
Added 6 mins ago
Benefits Analyst - Temp
Bob's Discount Furniture LLC
Corporate Headquarters Manchester, CT
The Benefits Analyst is responsible for the day-to-day administration of Bob’s Discount Furniture’s employee benefits and retirement programs. This highly visible, fast-paced role requires…
Added 8 mins ago
HR Technology Analyst
Main Line Health
PA
…and new functionality implementation. Troubleshoot complex application issues by diagnosing causes, identifying solutions, and coordinating corrective actions while escalating issues…
Added 9 mins ago
Analyst, Central Funding Group Sales
RBC Capital Markets, LLC
NY
Leaders who support your development through coaching and managing opportunities.
Added 11 mins ago
UC
Lead Quality Analyst
Universal Corporation
Momence, IL
- $30 USD / hour
…with no preservatives. At the heart of our innovation is our Application Capabilities Lab, where food science experts collaborate with customers to develop market-ready solutions through…
Added 11 mins ago
Lead Decision Support Analyst – Python Developer
Highmark Health
Juneau, AK
As an integral member of the team, this role provides technical leadership to a small team of application developers focused on building and maintaining scalable software applications. The…
Added 11 mins ago
Sr. Contract Support Analyst
CBRE
Juneau, AK
As a CBRE Contract SupportSr. Analyst, you will provide advanced administrative management of complexsupplier contracts, certifications, and documentation.
Added 11 mins ago
RWD Data Analyst
Norstella
Juneau, AK
Norstella’s Real-World Data (RWD) team is seeking a mid-level Data Analyst with demonstrated expertise in real-world healthcare data. This role is designed for an analytically rigorous…
Added 11 mins ago
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Juneau, AK
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 11 mins ago
EG
People Data Analyst
Eliassen Group
Juneau, AK
- $65 to $80 USD / hour
Our client seeks a highly engaged and curious People Data Analyst to support People Analytics with additional analytical capacity across HR data, talent, performance, and employee…
Added 11 mins ago
UG
Data Analyst I - UHC COVE Provider Experience - Remote
UnitedHealth Group
Minnetonka, MN
- $60,200 to $107,400 USD / year
area, you will be required to work in the office a minimum of four days per week
Added 12 mins ago
F135 Depot Maintenance Scheduler - (On-site)
RTX
United States
Qualifications You Must Have
Added 12 mins ago
Engineering Execution Engineer
RTX
United States
Qualification Must Have
Added 14 mins ago
Quality Control Analyst
Bangs Labs, Inc.
Fishers, IN
Must have experience in technical documentation method · Must have legal authorization to work in the US and will not require sponsorship
Added 14 mins ago
Business Analyst of Design and Construction
Team Member Services
Remote, United States
Supports the development, implementation, and maintenance of internal financial reporting packages.
Added 18 mins ago
Senior Compensation Consultant
Quaker Chemical Corporation
Remote, United States
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an…
Added 19 mins ago
Competition Analyst, Fixed Indexed Annuities (FIA)
Manulife
Remote, United States
The Competition Analyst is responsible for delivering best-in-class competitive intelligence, case design strategies, and sales support focused on the Fixed Indexed Annuity (FIA) market.…
Added 19 mins ago
Labor & Employee Relations Analyst Sr - E3
Lockheed Martin
Kings Bay, GA
…Total Rewards and Performance Management, Talent Management and Development, Staffing/Workforce Strategy, and…
Added 19 mins ago
Quantitative Enterprise Risk Management Analyst
CVS Health
Remote, United States
Support stress-scenario development and execution, enterprise risk quantification, analysis of business
Added 20 mins ago
Data Strategy & Governance -Director
PwC
Atlanta, GA
What You Must Have
Added 20 mins ago
Senior Product Owner – Menu Management System Digital Catering Solutions
Delta Air Lines, Inc.
Atlanta, GA
Must have strong attention to detail, the ability to workautonomously, and manage multiple requests with varying timelines · Must possess strong written and oral communication skills
Added 20 mins ago
Analyst, Crew Operations
Delta Air Lines, Inc.
Atlanta, GA
Must have at least two years of related work experience · Must have the ability to anticipate and plan for competing priorities while meeting strict deadlines
Added 20 mins ago
Lead Decision Support Analyst – Python Developer
Highmark Health
Atlanta, GA
As an integral member of the team, this role provides technical leadership to a small team of application developers focused on building and maintaining scalable software applications. The…

Safe Harbor

Help Desk Analyst

West Palm Beach, FL, United States

Apply on secure4.saashr.com About employer

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Job details

Posting language: English

Original job description

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM Teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the Marine industry. In addition, SHM offers eligible employees benefits such as:

Full Benefits Package Including 401(k) Plan
Orthodontic Coverage
Paid Time Off
Paid Holidays
Paid Parental Leave
Fertility Assistance
Relocation Opportunities
Paid Uniforms
Boating Discounts

The Help Desk Analyst is the face of support for Safe Harbor Marinas. The Help Desk analyst will perform the initial triage for support cases for the complete organization or assign the case to someone that can help. They will be responsible for quickly reviewing incoming cases, analyze the problem and either solve the issue or assign it to someone that will. The Help Desk Analyst reports to the Director if Applications and Systems Support.

Essential Duties and Responsibilities

Quickly review incoming cases and resolves issues based on established procedures
If unable to address the issue, identify group responsible and assign or escalate case
Complete all necessary case fields
Periodically follow up on application escalated cases
Continuously search for opportunities to create solutions that can be automated or documented
Document resolutions and update existing documentation with relevant information
Support the creation of user guides and support solutions
May require peer training
Other duties as assigned by Manager

Safety and Environmental Responsibilities

Follow SHM Safety and Environmental rules and complete required related training.
Wear proper personal protective equipment as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately.

Technical and Physical Requirements

Minimum of two to three (2-3) years of related help desk experience
Associate or Bachelor in Computer Science, Information System is a plus
Ability to sit or stand for long periods of time
Ability to lift 10 pounds
Any skills considered standard that a Help Desk Analyst should possess

Soft Skills Qualifications

Eagerness to engage in a growing, fast paced, and industry-leading company
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Frequently demonstrates a bias toward action
Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
Follows policies and procedures while seeking out new and better ways of accomplishing duties
Shows resolve and overcomes difficulties in a positive and productive manner
Provides responsive service to our teammates and members
Continuously puts forth the extra effort to accomplish duties
Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
Works to build high performing teams while taking an interest in teammates’ professional development
Organize, plan and manage teammates and processes efficiently
Unfailing commitment to continuous learning and growth
Acts with integrity and is open to feedback from all teammates
Willingly coaches teammates through change and leads all situations with positivity

The Company

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.

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Jobs in the United States