Field Services Engineer- Phoenix, Arizona

Smarter, Better, Now.

ADB SAFEGATE's weather solutions provide real-time, accurate meteorological insights, empowering airports to anticipate and manage weather conditions efficiently.

The Opportunity

A Field Service Engineer spends most of their time in the field or at a customer site where he/she helps troubleshoot equipment problems. Field Service Engineers have specific training in the equipment they maintain which requires sound knowledge of the system, wiring, and sensing technology of a system. We are looking for candidates who are self-starters, work independently most of the time, adhere to schedules, follow company processes, manage customer expectations and are able to quickly repair/troubleshoot system problems in the field.

Business Line:

This role directly supports our Weather business. The team provides field maintenance to Instrument Landing Systems (ILS), Automated Weather Observations Systems (AWOS), Control Tower and NAVAIDS and Road/Runway Weather Information Systems (RWIS).

You will make an impact by....

• Managing a customer portfolio.
• Providing routine maintenance checks on a schedule and within regulatory compliance (FAA, DOT etc).
• Providing timely and detailed site reports to central office following all customer visits.
• Using company RM3 monitor tools to manage customer outages/uptime of systems.
• Providing all on-site installation, repair, maintenance and test tasks.
• Diagnosing errors or technical problems and determine proper solution.
• Providing field calls to customer system outages.
• Managing inventory of company owned spare parts.
• Managing monthly expense reporting.
• Managing company owned vehicle - routine maintenance, brake checks, oil changes as needed.
• Following all company procedures and protocols

The talent we want to inspire has..

• Five years of Field Service experience
• Able to drive up to 8 hours per day
• Able to travel 75% of the time
• Lift up to 50-70 pounds
• Able to climb 30-foot towers/properly use all safety climbing equipment
• Have the ability to problem solve, troubleshoot, test, repair and service technical equipment
• Document testing procedures and written work in FAA/DOT logbooks
• Follow all regulatory rules or requirements of job site, inclusive of OSHA and EPA regulations
• Work independently on-site (most of time only person on-site)
• Replace/install sensors upon failure
• Communicate any field issues/concerns to customer and/or to supervisor or central office
• Properly use test equipment, hand-held tools, and power tools as needed
• Properly test power source and voltage
• Hold a valid driver's license

This would be a plus but not a must!

• ILS Certification
• Proficient in tower climbing
• Hold FCC license

What's on offer

We value you and your contribution in the business. Recognizing and rewarding the impact you make is important to us.

• In return we offer a competitive salary/ benefits
• The opportunity to develop your career. We love to upskill and promote our staff; there's nothing better than to see someone gain a strong sense of pride and accomplishment.
• A great flexible working culture with company values and behaviors that help shape your development and lead to success for you and the Company.
• An international environment with opportunities to collaborate with colleagues in different countries around the globe.

If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying.

What to learn more