Cafe and Retail Packaging Manager

S. Clyde Weaver is hiring a full-time Cafe and Retail Packaging Manager to work in our East Petersburg store location.

The Café and Retail Packaging Manager is responsible for providing oversight into the East Petersburg store café, sit in and carry out café operations, as well as assigned zones including bakery, salads, readymade/on the go cases. This position manages the part-time and full-time café employees as well as employees assigned to the salad and bakery departments.

Full-Time employees are eligible to enroll in medical, dental, and vision benefits and receive PTO and Vacation time after 30 days of employment. 401K program with match available after one-year.

Job Duties and Responsibilities

Café Supervision

• Open and close café and ensure opening and closing checklists are being followed.
• Opening and closing at registers which includes running automated daily reports.
• Ensure café and coffee bar employees provide an exceptional shopping experience by being front and ready to serve customers at all times.
• Supervise the café and coffee bar store team through assigning, directing and following up on all activities.
• Scheduling of café employees to ensure labor costs are met.
• Lead staff to ensure that FDA food safety, product preparation, and cleanliness standards are maintained in all assigned areas throughout shift.
• Work individually and with the team, to exceed expectations in an efficient, motivated and positive manner.
• Maintain temperature control, verify expirations dates, and monitor FIFO.
• Ensure team’s compliance with company standards and completion of assigned duties and daily checklists.
• Assist with training of new and existing team members.
• Communicate all necessary information to staff, to include, but not limited to changes of food preparations, standards, policies and menu/item changes, etc.
• Work effectively with Retail Store Manager and Deli Manager to implement written and verbal instructions.
• Work with Human Resources on completing timely annual evaluations for team members, as well as documenting any employee issues or concerns. Must be able to hold staff members accountable and have difficult conversations when necessary.
• Effectively communicate relevant information to and from store management and team members.
• Maintain current and thorough knowledge of all available products.
• Answer all customer questions and address concerns ensuring a positive outcome.
• Ensure all café and coffee bar employees are handling credit card, cash, and gift card transactions with accuracy.
• Oversee ordering procedures such as salad packaging, café meats, cheeses, rolls.
• Train/operate food service equipment which includes, but is not limited to, coffee machines, espresso machines, microwave ovens, ovens, scales, etc.
• Must understand and adhere to S. Clyde Weaver merchandising standards which will be communicated to you via the Director of Merchandising.
• Other duties as assigned.

Bakery Stocking and Supervision

• Ensure bakery items are inventoried and stocked, close ready to open.
• Repackaging incoming stock which can include, but is not limited to, cookies, cakes, bagels, rolls, breads, etc.
• Monitor bakery inventory and ensure past date inventory is reduced for sale.
• Schedule bakery stocking employees to ensure labor costs are met.

Salad Packaging and Retail Display

• Manage staff to ensure all deliveries are packaged on the same day of arrival.
• Ensure deliveries are stocked for retail sale and for back stock.
• Ensure merchandising guidelines are being met.
• Understand all inventory procedures and loss calculation and adjust accordingly.

Employee Lunch Bar

• Ensure employee lunch bar is stocked by 10 AM every day with various deli meats, cheeses, side salads, bread, rolls, etc. for employee lunches.
• End of week tear down of employee lunch bar which includes removal of product, clean pans, and insert new pans and clean and sanitize area.
• Ensure all products FIFO and not past sell by date.

Skills and Qualifications

• High school diploma or equivalent.
• 5+ years of retail supervisory experience desired.
• Servsafe certification desired. If no ServSafe, must be able to be completed within 6 months of hire. Company will reimburse cost of test.
• Excellent communication and interpersonal skills.
• Must have strong leadership skills and the ability to shift staff among tasks when needed.
• Positive and friendly attitude.
• Exceptional work ethic and strict adherence to company policy, mission statement, and core values.
• Ability to work flexible hours and multitask in a fast-paced environment.
• Strong organizational skills and detail-oriented.
• Time management and ability to prioritize tasks given.
• Must be able to lift at least 30 pounds.