Jobs in the United States

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Added 5 mins ago
Partner Development Direct, IBM
Snowflake Inc.
Bozeman, MT
…they need it to better engage their customers, optimize their operations, and transform their…
Added 5 mins ago
CO
Director, Parks, Recreation and Neighborhood Services (Unclassified)
City of San Jose
San Jose, CA
- $104.78 to $169.72 USD / hour
The City of San José is a full-service Charter City and operates under a hybrid Council-Manager form of government. The City Council is comprised of 10 Council Members elected by district…
Added 5 mins ago
Service Desk Lead
ASM Research, An Accenture Federal Services Company
Helena, MT
…functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point for service desk…
Added 5 mins ago
O
Senior Manager - Quality Engineering
Oracle
Helena, MT
- $126,200 to $264,100 USD / year
The Senior Manager, Quality Engineering is responsible for leading the Quality Engineering organization and ensuring the effective execution of quality strategies across manufacturing…
Added 5 mins ago
Principal Product Manager - Territory Management
UKG
Helena, MT
This role sits within UKG’s Revenue Operations organization and partners closely with Sales Leadership, FP&A, Finance, Data & Analytics, Architecture, and Engineering. The team’s mission is…
Added 5 mins ago
Customer Logistics Manager - Dedicated Transportation (Sun-Thurs Overnight)
Ryder System
Helena, MT
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly…
Added 5 mins ago
Logistics Manager - SET Travel - DTS
Ryder System
Helena, MT
…Solutions business startups along with ongoing support of Field Operations. This includes both driver and manager training for basic system operations and often includes aiding and…
Added 5 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Helena, MT
The Senior Client Engagement Manager (Post-Pay) is the primary client-facing lead responsible for translating payer needs into clear, complete, and implementable requirements across the…
Added 5 mins ago
HT
Senior Account Manager - Federal Systems, Mission Critical Facilities & Data Centers - | Washington, DC Metro Area (DC, Northern Virginia & Maryland)
Honeywell Technologies
Helena, MT
- $144,000 to $215,000 USD / year
As a Senior Account Manager at Honeywell, you will develop and grow strategic customer relationships across the Building Automation and Building Solutions portfolio. Reporting to Sales…
Added 5 mins ago
HT
Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
Honeywell Technologies
Helena, MT
- $166,000 to $250,000 USD / year
As a Senior Account Manager – Federal, Industrial & Strategic Accounts at Honeywell, you will be responsible for driving sales growth across a portfolio of federal, industrial, utility, and…
Added 9 mins ago
RI
General Manager, Automotive Logistics, Just-in-Time
Ryder Integrated Logistics, Inc. (Employer-Payroll)
United States
- $115,000 to $125,000 USD / year
We are immediately hiring a General Manager internally titled, Group Logistics Manager II in Toledo, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter…
Added 10 mins ago
Assistant Manager
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 0135-Town Center Plaza-Chico's-Leawood, KS
As an Assistant Manager, you will assist the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This position helps foster a…
Added 11 mins ago
Customer Care Manager
ECR Software Corporation
Boone, NC
The Customer Care Manager provides leadership and direction for a multi-disciplinary team that manages a large portfolio of smaller and diverse retailers. The objective is to create a…
Added 11 mins ago
M
Operations and Inventory Manager, Metals
Marex
New York, NY
- $85,000 to $115,000 USD / year
Process and track inbound, outbound and transfer instructions
Added 11 mins ago
J
Senior Product Manager, Operations & Commercialization
Jobgether
Remote, United States
- $165,000 to $195,000 USD / year
…and next steps. Our partner is looking for a Senior Product Manager, Operations & Commercialization based in United States…
Added 11 mins ago
J
Senior Manager, Head of Customer Success (AROYA)
Jobgether
Remote, United States
- $120,000 to $150,000 USD / year
…applications and next steps. Our partner is looking for a Senior Manager, Head of Customer Success (AROYA) based in the United…
Added 11 mins ago
J
Senior Growth Manager
Jobgether
Remote, United States
- $125,000 to $145,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Growth Manager based in the United States.
Added 11 mins ago
Senior Data Technical Product Manager - Quantitative Sports
Jobgether
Remote, United States
As a Senior Data Technical Product Manager, you will lead the transition of sports pricing capabilities from an external provider to an internally managed infrastructure. Working within a…
Added 11 mins ago
Sales Support Team Lead
Jobgether
Remote, United States
…order-related challenges. Working closely with the Sales Support Manager, you will help develop team members through coaching, performance feedback, and hands-on training. You will also…
Added 11 mins ago
J
Customer Solutions Architect
Jobgether
Remote, United States
- $150,000 to $185,000 USD / year
At least 5 years of experience in a customer-facing technical position, such as Technical Account Manager, Solutions Architect, Implementation Engineer, or Senior Systems or Security…
Added 11 mins ago
Clinical Trial Manager
Jobgether
Remote, United States
As a Clinical Trial Manager, you will lead and oversee clinical research operations across multiple studies, ensuring high standards of quality, regulatory compliance, and patient safety.…
Added 12 mins ago
Engineering Manager
Spirit AeroSystems
Wichita, KS
Process Development & Optimization: Design, implement, and improve material processing operations using engineering frameworks and methodologies
Added 14 mins ago
Lead - Direct Mail
OSG
Carol Stream, IL
We are looking for a Direct Mail Lead to direct day-to-day work on the floor of our insert operations. Reporting to the Direct Mail Production Manager, you will guide the direct mail team,…
Added 15 mins ago
Sr. Manager - Mergers and Acquisition Accounting , M&A
Amazon.com Services LLC
Boston, MA · Austin, TX · Nashville, TN · Culver City, CA · Seattle, WA · Arlington, VA · Portland, OR
…responsible for representing accounting throughout the M&A process, working with cross-department business leaders and functional accounting teams to ensure a seamless integration of the…
Added 15 mins ago
General Sales Manager - AN Toyota Las Vegas
TWest Sales & Service, Inc.
United States
The General Sales Manager (GSM) has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching,…

Ryder System

Senior Ops Manager II

Fenton, MO, United States

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Job details

Posting language: English

Original job description

Summary

_Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) ._

Job Description :

Summary

The Senior Manager Operations II manages the operations and personnel for approximately 601+ equivalent truck units comprised of one or more locations. May have Operations Managers, Operations Supervisors, Technicians-In-Charge, Customer Service Coordinators, Parts Responsible Persons, and Administrative Assistance to support the needs of assigned location. At this level of a complex operation, the Senior Operations Manager II must be able to accomplish results through the effective delegation of work and responsibilities and effective management of the team, thus ensuring business objectives and labor requirements are met. The Senior Operations Manager II is responsible for ensuring that the needs of the customers are being met while balancing the financial targets against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all FMS Shop positions, the Senior Operations Manager II is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position for Maintenance Manager or Manager of Quality Assurance roles.

Position/Shop Location - Fenton, MO

Bonus Eligible

Essential Functions

+ Operations Management: Responsible for the oversight of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval. Performs complex strategic Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, establishing operating hours, and level loading workload to maximize efficiency and productivity. Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair. Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours. Oversee the execution of the Workflow Management process

+ Labor Management: Provides leadership, training, development and oversight to a self-directed management team assigned to the branch (es) to include the Operations Manager, Operations Supervisors, Technicians in Charge, Customer Service Coordinators and Technicians. Responsible for Performance Management of all assigned personnel. Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends. Evaluates and makes recommendations for future staffing based on changes to the business environment. Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning

+ Customer Management: Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime. Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements. Oversight to ensure successful execution of the Customer Communication Protocol. Partner with the Sales Team to ensure proper scoping of prospective new business opportunities and identify opportunities for growth within existing customer base. Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service. Conduct customer visits and Annual Reviews as required by the Customer Care Plan. Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.

+ Financial Management: Develop and manage budgets as well as implementing cost control measures related to maintenance operations budget and location P&L statement to meet short- and long-term financial goals. Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets. Responsible for the optimization of net maintenance cost per unit. Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third-party invoices and the quality of worked outsourced to vendors. Oversight and exception management of Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation. Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity. Responsible for the successful execution of the Warranty process and maximizing warranty recovery. Ensure data integrity in the Shop Management Online system

+ Asset Management: Directs his/her management team in order to maintain the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop. Responsible for the execution of Asset Management initiatives at the shop level. Prepares business case for Capital Expenditures. Prioritize and approve shop tooling and equipment requirements based on needs and scope. Management and oversight of vehicle specifications and vehicle in-service/out-service process. Provide expert insight during business unit asset management review. Ensure all vehicles have required specifications in SAM. Oversight of Parts Inventory management, policies and procedures

+ Quality Management: Performs complex quality planning by developing corrective action and counter measures to operational quality issues. Oversight and/or execution of Quality Inspection of PM & repairs, as well as In Process Reviews of non-PM work. Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized. Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list. Accountable for all Quality Metrics within the Shop. Lead breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center. Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs. Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives. Ensure Cleanliness and quality of repair for all maintained vehicles. Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements Comply with Safety and EPA regulations and requirements

Additional Responsibilities

+ Performs other duties as assigned.

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