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Added 1 min ago
F135 Development Program Scheduler (Onsite)
RTX
United States
The Program Scheduler works with technical partners to ensure quality inputs and baseline integrity. They apply their knowledge in scheduling with Earned Value team members and Cost Account…
Added 1 min ago
CP
Lead Site Reliability Engineer (Blockchain)
Cielo Projects
New York, NY
- $165,000 to $210,000 USD / year
You will serve as the highest technical escalation point across a mission-critical blockchain platform underpinning The Clearing House's On-Chain Money Initiative, a next-generation…
Added 3 mins ago
SP
IT Technician
Sierra Pacific Industries
Eugene, OR
- $25 to $32 USD / hour
Perform basic network connectivity tests and coordinate with centralized network engineering teams for advanced troubleshooting and resolution
Added 6 mins ago
Mechanical Engineer
Motive
Remote, United States
You will bring hands-on mechanical engineering expertise, creative problem-solving, systems-integration experience, and a strong understanding of mechanical systems, design processes,…
Added 8 mins ago
C
Staff Product Manager
Collibra
NY
- $204,000 to $255,000 USD / year
…their own AI systems. You will work with the Director of AI Engineering to shape our AI strategy and roadmap, and with Product and Engineering leaders to ship AI features customers use. You…
Added 9 mins ago
Civil Engineer - Land Development
GPAC
Camp Hill, PA
We are seeking a Civil Design Engineer with experience in land development to support a variety of residential, commercial, and mixed-use projects. In this role, you'll contribute to…
Added 10 mins ago
Civil Engineer - Land Development
GPAC
Nashville, TN
We are seeking a Civil Design Engineer with experience in land development to support a variety of residential, commercial, and mixed-use projects. In this role, you'll contribute to…
Added 10 mins ago
Civil Structural Engineer
GPAC
Norcross, GA
Our engineers work on projects that strengthen communities and create lasting value. We encourage innovation, support professional growth, and foster an environment where collaboration and…
Added 10 mins ago
Transportation Engineer
GPAC
Norcross, GA
Support project managers with project schedules, budgets, technical proposals, and client coordination.
Added 10 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
Our engineers work on projects that strengthen communities and create lasting value. We encourage innovation, support professional growth, and foster an environment where collaboration and…
Added 10 mins ago
Transportation Engineer
GPAC
Chicago, IL
Support project managers with project schedules, budgets, technical proposals, and client coordination.
Added 10 mins ago
Civil Engineer - Land Development
GPAC
Greenville, SC
We are seeking a Civil Design Engineer with experience in land development to support a variety of residential, commercial, and mixed-use projects. In this role, you'll contribute to…
Added 10 mins ago
Civil Engineer - Land Development
GPAC
Phoenix, AZ
We are seeking a Civil Design Engineer with experience in land development to support a variety of residential, commercial, and mixed-use projects. In this role, you'll contribute to…
Added 11 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…digital world. Currently we are hiring a dynamic and driven Technical Delivery Manager - Digital Engineering to lead cross-functional engineering teams tasked with creating best in class…
Added 11 mins ago
HVAC Technician - Omaha, NE
CBRE
Omaha, NE
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
Added 11 mins ago
G
Land Development EIT
GPAC
Jacksonville, FL
- $55,000 to $94,000 USD / year
Perform engineering calculations and assist with technical analysis
Added 11 mins ago
G
Land Development EIT
GPAC
Tampa, FL
- $55,000 to $94,000 USD / year
Perform engineering calculations and assist with technical analysis
Added 11 mins ago
G
Land Development EIT
GPAC
Miami, FL
- $55,000 to $94,000 USD / year
Perform engineering calculations and assist with technical analysis
Added 11 mins ago
Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance
GE Aerospace
Omaha, NE
This role is ideal for a senior environmental leader who brings deep technical expertise, sound business judgment, and the ability to drive impact across a complex, matrixed organization –…
Added 11 mins ago
Intraop Territory Manager - Omaha
BD (Becton, Dickinson and Company)
Omaha, NE
Providing on-site technical support during procedures to ensure proper use of the products. Training and educating physicians and hospital staff and ensuring surgeons and staff have the…
Added 11 mins ago
Engineer I, Manufacturing
Oatey
Omaha, NE
Read and interpret blueprints, technical drawings, schematics, and computer-generated reports to improve processes or equipment
Added 11 mins ago
G
Land Development EIT
GPAC
Saint Petersburg, FL
- $55,000 to $94,000 USD / year
Perform engineering calculations and assist with technical analysis
Added 11 mins ago
EC
Quality Systems Engineer, Programmatic
Eaton Corporation
Omaha, NE
- $86,000 to $126,000 USD / year
…activities. This role partners with Programmatic Execution leaders, Engineering, Operations, Quality, and IT teams to establish standardized processes, define and manage key performance…
Added 11 mins ago
Fire Alarm Designer - Industrial/Commercial/Residential
Continental Fire Sprinkler Company
Omaha, NE
Serve as a technical resource for field engineering troubleshooting and installation support on the jobsite.
Added 11 mins ago
Territory Executive - Illinois
PagerDuty
Lincoln, NE
…rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations…

Closed listing

Ryder System

Maintenance Technical Support Coordinator IV

Carson City, NV, United States

$28 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $28 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

Summary

The Maintenance Technical Support Coordinator IV position is responsible for taking complete ownership of all Tier 2 emergency roadside cases, from start to finish. This position has the authority and autonomy to determine whether we send an internal technician for call out or send the work to a third party. The function of this position is to resolve technical related problems on Ryder lease or contract vehicles stemming from manufacture quality, engineering shortcomings, manufacturing defects, misapplication as well as general reliability, durability or other operational issues. Using strong maintenance knowledge and various proven problem solving processes, they will address and resolve customer roadside unit breakdown or system failure issues via telephonic communication with customers in breakdown situations, identifying and executing the best course of action to resolve the issue or problem and will as a result, improve the customer experience with quick uptime results.

The hourly rate for this position is $28.00/hr

Employees may also be eligible for $1.50 shift differential

Schedule: To Be Determined

Essential Functions

Assess research, trouble-shoot and remedy vehicle roadside breakdowns handled through Ryder Customer Response Center (RCRC) with full autonomy of decisions related to cost and responsible to improving customer uptime
Assist with follow ups, escalations, service provider interactions in partnership with RCRC agents and leadership. Provide periodic summaries and analysis to the maintenance team to improve breakdowns, OEM quality, and warranty issues.
Provide updated technical knowledge to the maintenance team, including OEM provided information, internal technical training, technical bulletins, infoCenter and other sources for training and development.
Mentor the Tier 1 call center team. Provide status updates, participate in other meetings, and provide periodic training.

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

Highly technical skills with expertise experience related to Ryder fleet assets
Expertise in refrigeration, lift gate, electrical, after-treatment systems, OEM platform and Ryder technical certifications/qualifications (PM, Brake, Tire & Wheel, A/C, Battery Charge & Check, etc.)
Ability to elicit and understand detailed descriptions/communications from customer drivers and/or dispatchers related to unit issues/breakdown detail
Ability to communicate and direct recommendations for driver initiated “fixes” to units based on the diagnostic communications in a safe and clear manner; Strong interpersonal, listening and analytical communication skills
Ability to identify and communicate necessary technical needs and required tools to address the mechanical issues relayed from the driver
Working knowledge of vendor recommendations related to specific customer unit breakdown needs based on equipment and part needs
Ability to analyze and recommend out service/towing solutions vson-call mobile technician
Ability to diagnose, recommend and communicate mechanical and electrical repair recommendations with minimal (if any) support utilizing diagnostic and technical expertise experience; Must possess demonstrated analytical and repair skills in overall vehicle maintenance
Active learner and ability to stay abreast of new product and technology advancements in the industry by participating in training opportunities to maintain technical expertise related to new and changing unit technology
Ability to speak, understand, read and write English
Ability to speak, understand, read and write Spanish (preferred)
Ability to calmly manage and influence high pressure environment in addressing critical customer breakdown issues; establish and maintain strong relationships in times of crisis
Possess basic computer skills including Ryder systems including the ability to operate automated shop computers and diagnostic testing equipment
Must be available to work alternate shifts/schedules including evenings, weekends and on-call as needed

Qualifications

H.S. diploma/GED required
Vocational or Technical Certification preferred -ASE certifications
Five (5) years or more working in a Ryder Operations (shop) environment preferred
Two (2) years or more in Ryder operations direct customer service exposure preferred
Four (4) years or more in transportation maintenance required
Two (2) years or more in technical diagnostic and customer resolution exposure related to most major vehicle/engines in Ryder fleet required
ASE Certifications

Travel: None

DOT Regulated: No

#INDexempt #FB

Job Category: Customer Service

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

$28.00

Maximum Pay Range:

$28.00

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees :

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

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