Digital Commerce Intern - Summer 2027
- Kansas City, MO, United States
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Job details
- Posting language
- English
- Posted
Original job description
At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy!
Join us for a summer internship where you’ll gain hands‑on experience, contribute to meaningful projects, and learn from teams across one of America’s most iconic chocolate brands. At Russell Stover, you’ll build real‑world skills, grow your network, and make an impact in a supportive, collaborative environment.
A day in the life…
As a Digital Commerce Intern, you will gain hands-on experience supporting Russell Stover's Digital Commerce team. This internship offers a unique opportunity to learn how consumers discover, shop for, and purchase products across Amazon, retailer websites, and direct-to-consumer websites.
You will support a variety of projects that influence how shoppers shop online for Russell Stover, from digital merchandising, catalog management, analytics, and digital content optimization. Working alongside team members across Digital Commerce and cross-functional partners, you will gain exposure to the rapidly growing world of digital retail and omnichannel commerce.
This an in office role in Kansas City, MO.
What you will be doing as Digital Commerce Intern…
- Assist in maintaining and optimizing product content, imagery, and merchandising across Amazon and company-owned eCommerce platform.
- Support digital shelf initiatives by reviewing product pages and identifying opportunities to improve online content quality, discoverability, and customer experience.
- Create eCommerce Scorecards for key retailers that analyze Russell Stover Sales, Search, and Display performance
- Conduct competitive audits and marketplace research to identify industry trends and best practices.
- Support Amazon and marketplace item setups, catalog, and promotional updates.
- Assist with the creation and maintenance of presentations, reports, and business reviews for internal stakeholders.
- Help update the Digital Commerce Intranet page
As part of our internship program, you will:
- Support department projects that contribute directly to business goals
- Conduct research, analyze data, and prepare summaries or recommendations
- Assist with day-to-day tasks and operations needs within your team
- Collaborate with cross-functional partners on assigned initiatives
- Participate in weekly check-ins with your manager
- Attend professional development workshops and networking events
- Deliver a final presentation showcasing your project outcomes and learnings.
If visiting our manufacturing plants, you will be expected to:
- Adhere to Good Manufacturing Practices (GMP) to ensure product quality and maintain compliance with food safety standards.
- Complete and follow FSQA training and programs to comply with regulatory requirements, ensure consumer safety, and support the plant’s food safety and quality objectives.
- Promptly report and take appropriate action on any observed or potential food safety hazards, process deviations, or non-conformities by notifying the designated plant supervisor, in accordance with your role and responsibilities.
- Actively contributes to the continuous improvement of the company’s Food Safety Culture through engagement and actions aligned with your role.
This job posting is not all inclusive and other duties may be assigned.
Do you have what it takes?
(Basic Qualifications)
- Rising Junior or Senior pursuing a Bachelor's degree in Marketing, Business, Communications, Advertising, Analytics, Digital Media, eCommerce, or a related field.
- Strong interest in eCommerce, digital marketing, retail media, consumer behavior, or consumer packaged goods.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
- Strong organizational skills with the ability to manage multiple priorities.
- Exceptional attention to detail and willingness to learn.
- Strong written and verbal communication skills.
- Ability to work collaboratively in a team environment.
- Excellent communication skills and the ability to speak, read, and write English fluently, with or without an accommodation.
Do you stand above the rest?
(Preferred Qualifications)
- Interest in the consumer packaged goods or manufacturing industry
- Understanding of eCommerce (D2C, Retail Click to Mortar, Marketplace) product page requirements
- Ability to adapt and learn design standards quickly, specifically brand guidelines
- Video creation capabilities
At Russell Stover Chocolates, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.
We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.
Make Happy. Work Happy.
More about this job
Skills
- Merchandising
- Customer experience
- Sales
- Research
- Presentation skills
- Good manufacturing practices
- Regulatory compliance
- Food safety standards
- Food safety
- Process improvement
- Digital marketing
- Problem solving
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office
- Organizational skills
- Attention to detail
- Communication skills