Archived listing. The details below describe a past opening.
General Overview:
This position is accountable for providing diners with an exceptional dining experience.
Key Areas of Responsibility:
Customer Service
- Assist with greeting and seating guests upon arrival
- Conduct all service with a friendly, helpful, and professional demeanor
- Follow all company standards of service
- Comply with all health, safety, and liquor regulations
- Ensure guests are legal to purchase alcohol by verifying proper I.D.
- Monitor alcohol service and guest consumption and maintain compliance with regulations
- Be fully knowledgeable about all food and beverage offerings
Monies and Gratuities
- Proper care and handling of own server bank
- Collect all funds owed by customers
- Reconcile monies collected to the POS system and close Z
Restaurant Maintenance and Operation
- Maintain organized and sanitary work areas throughout the restaurant and kitchen
- Date, stock, and rotate products
- Complete opening and/or closing procedures if assigned those shifts
- Close, lock and secure facility when applicable
- Perform cleaning and minor facility maintenance during slow periods
Qualifications
- Experience as server in a full service restaurant or comparable
- Must be at least 18 years of age
- Have a minimum 3 day availability, including evenings and weekends, as necessary with fluctuation levels of diners
- Must be familiar with, adhere to, and be willing to enforce all liquor-serving laws
- Adaptable, dependable and detail oriented
- Capable of diplomatically resolving any customer dissatisfaction
- Must be a self-starter and work effectively as part of a team, helping others if needed
- Must display positive attitude in managing interactions with others inside and outside the company
- Strong organizational skills and ability to multi task
- Superior interpersonal skills and customer service skills and aptitude
Working Conditions
The physical working conditions of this position include an environment where standing 7-8 hours is routine. Server must be able to lift up to 30 lbs. for short periods.