Jobs in the United States

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Added 47 mins ago
OM
Payroll Management Analyst
Oregon Metro
Portland, OR
- $77,439.9 to $103,758.91 USD / year
Partner with Human Resources, Finance, Information Technology, Benefits, Total Rewards, HRIS, and other stakeholders to support audits, collective bargaining agreement and leave program…
Added 58 mins ago
SO
Business Systems Analyst, Senior
State of South Carolina
Richland County, SC
- $84,032 USD / year
Leads requirements elicitation and analysis for complex, enterprise, and cross-functional technology initiatives involving judicial, administrative, and operational business processes.
Added 1 hour ago
UG
Coding Quality Analyst
UnitedHealth Group
Plymouth, MN
- $24 to $43 USD / hour
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes…
Added 1 hour ago
Senior Financial Analyst I
Micron Technology
Boise
…Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide…
Added 1 hour ago
Senior Payroll Analyst II
Micron Technology
Boise
We are seeking an experienced Payroll Analyst to support complex U.S. payroll operations in a large, dynamic organization. This role will own key payroll processes, perform reconciliations…
Added 1 hour ago
S
IT Senior Systems Analyst - Finance
Saint-Gobain
MALVERN, PA
- $111,000 to $177,000 USD / year
We are seeking an experienced IT Senior Systems Analyst – Finance to join our IT team. In this role, you will design, support, and enhance SAP ERP and related finance applications that…
Added 1 hour ago
Project Analyst
Saint-Gobain
MALVERN, PA
Experience leveraging technology to improve efficiency, streamline workflows, enhance reporting, and support data-driven decision-making.
Added 1 hour ago
IT Sr. Systems Analyst Lead
Saint-Gobain
MALVERN, PA
The IT Sr. Systems Analyst Lead - Warehouse Management & Logistics is responsible for delivering and supporting technology solutions that enable warehouse, logistics, transportation, and…
Added 1 hour ago
EPIC PROGRAMMER/ANALYST
Premier Health
Dayton
…opportunity at Premier Health may be the right fit. As an Epic Analyst - Community Connect within Digital Health & Technology Department, you will play an important role in helping care…
Added 1 hour ago
W
Senior Analyst, Actuarial Consulting (P&C)
WTW
Philadelphia, PA
- $80,000 to $120,000 USD / year
As a Property & Casualty Senior Actuarial Analyst, you’ll join collaborative project teams delivering reserve studies, capital management initiatives and pricing analyses for our insurance…
Added 1 hour ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Harrisburg, PA
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 1 hour ago
Intermediate Decision Science Analyst - P&C Analytics
United Services Automobile Asn
United States
This Intermediate Decision Science Analyst role is integral to optimizing underwriting strategies within the personal lines Property & Casualty business. The role will be responsible for…
Added 1 hour ago
Sr. Analyst, Logistics Project - Execution
Kraft Heinz Food Company Company
Chicago, IL
The Sr. Analyst Logistics Projects & Technology position reports directly to the Associate Director of Logistics Projects & Technology under the Logistics Excellence department. This role…
Added 1 hour ago
Quality Data Analyst I
Boston Scientific
Arden Hills
The Quality Data Analyst I role will join the ICVT Data Analytics & Trending team, which supports post-market quality, complaint handling, complaint investigations, and product performance…
Added 2 hours ago
Y
Investor Relations Manager
Yelp
Remote, United States
- $117,000 to $196,000 USD / year
Provide leadership with timely insights on market sentiment, analyst models, consensus estimates, peer performance and shareholder base trends.
Added 2 hours ago
Strategy & Insights Analyst
BD (Becton, Dickinson and Company)
Franklin Lakes, NJ
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all…
Added 2 hours ago
Payments Systems Analyst
Fiserv
Berkeley Heights, NJ
6+ years of experience as a Business Analyst, Product Analyst or payments subject-matter expert within banking, payment technology or financial services.
Added 2 hours ago
Senior Analyst, Rebate Administration
St Jude Medical S C Inc
United States
…towards the future, anticipating changes in medical science and…
Added 2 hours ago
Senior Analyst, Rebate Administration
St Jude Medical S C Inc
United States
…towards the future, anticipating changes in medical science and…
Added 2 hours ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Trenton, NJ
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 2 hours ago
Sales Compensation Analyst
Trace3
Irvine, CA
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we…
Added 2 hours ago
Senior Finance Analyst
IGT, a Nevada Corporation
Las Vegas, NV
The Senior Analyst, FP&A – FinTech is a key member of the FP&A team supporting Everi/IGT’s FinTech business. This role provides financial analysis, reporting, and forecasting across…
Added 2 hours ago
Senior Adaptive Planning Analyst
The University of Central Florida Board of Trustees
Orlando, FL
UCF IT is seeking to hire a Senior Adaptive Planning Analyst. This position is a senior-level functional and technical resource responsible for the design, administration, enhancement, and…
Added 2 hours ago
GO
Extreme Heat Grants Administration Analyst
Governor’s Office of Land Use and Climate Innovation
CA
- $6,031 to $7,547 USD / month
Under the direction of the ICARP Extreme Heat and Community Resilience Grant Program lead, the Analyst II (Extreme Heat Grants Administration Analyst) will support Extreme Heat and…
Added 2 hours ago
EPIC PROGRAMMER/ANALYST
OH
…opportunity at Premier Health may be the right fit. As an Epic Analyst - Community Connect within Digital Health & Technology Department, you will play an important role in helping care…

Rubrik

Lead, Customer Success Operations Analyst

Palo Alto, CA, United States

$123,100 - $184,700 USD

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Job details

Pay: $123,100 - $184,700 USD
Posting language: English
Posted: Aug 26, 2026

Original job description

About the role

Rubrik's Customer Success and Renewals organization is the operational backbone that keeps our retention and growth motions running as a measurable, automated, insight-driven system. We're looking for a senior Customer Success Operations professional to be the operational engine behind these motions - building the automation that removes manual toil, turning scattered data into trusted analytics, and acting as the connective tissue between Customer Success, Renewals, RevOps, Product, and Engineering.

What You'll Do

Design and build automation across the customer lifecycle - onboarding, adoption tracking, renewal triggers, risk alerts, health-score refreshes - replacing manual workflows with scalable, self-refreshing processes.
Partner with Product and Engineering to instrument customer and telemetry signals into the reporting layer, and coordinate on closing technical/product gaps surfaced by CS and Renewals data.
Build and own CS/Renewals dashboards and executive data packs covering GRR/NRR, renewal trends, churn/downsell drivers, at-risk accounts, health distribution, adoption, and time-to-value.
Design and govern product metrics across product/eng and post sales teams; own data integrity across Salesforce, the CS platform, Snowflake, and Tableau.
Apply AI/LLM tools to automate reporting, build workflows and frameworks from scratch, accelerate analysis, and reduce manual operational work - and help set the standard for how the post-sales org uses AI to scale.
Act as the operational bridge across RevOps, Sales Ops, Finance, Support Ops, Enablement, and Data/BI - leading cross-functional programs and driving alignment on data, definitions, and scaling initiatives.
Deliver ad hoc and recurring analysis that turns raw data into decision-ready insight for CS and Renewals leadership.

Experience you’ll need

Minimum of 6 years in Customer Success Operations, Revenue Operations, Sales Ops, or a CS/analytics function in B2B SaaS or enterprise technology.
Bachelor's degree in Engineering, Computer Science, or a related technical field preferred.
Excel skills, plus fluency in SQL, Tableau, and Snowflake - able to independently build dashboards, + skills and frameworks/apps or agents, define metrics, and derive insight from complex, multi-source data.
Demonstrated experience designing and building automations: workflow automation, triggered actions, CS-platform configuration.
Hands-on experience applying AI/LLM tools to automate reporting, analysis, or operational workflows. Deep familiarity with Salesforce and a Customer Success platform (Gainsight, Totango, Planhat, or similar).
Fluency in core post-sales metrics - GRR, NRR, churn, downsell, health scoring, segmentation, renewal motions - and judgment on which ones drive decisions.
Strong technical/product reasoning, program-management ability, and a track record presenting metrics and insight to senior leadership.

The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

US Pay Range

$123,100 - $184,700 USD

Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (NYSE: RBRK) is the Security and AI Operations Company, delivering one platform built at the intersection of data, identity, and AI. The platform enables agentic cyber resilience and trusted AI operations for enterprises worldwide, built to recover before disruption strikes and stay a step ahead, so security is never the reason ambition stalls.

Linkedin (https://www.linkedin.com/company/rubrik-inc/mycompany/verification/) | X (formerly Twitter) (https://twitter.com/rubrikinc) | Instagram (https://www.instagram.com/rubrikinc/) | Rubrik.com

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com . Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

EEO IS THE LAW (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

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More about this job

Skills

Onboarding
Reporting
Sales
Salesforce
Snowflake
Tableau
Leadership
Computer science
Microsoft Excel
SQL
Workflow
Program management

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