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Added 2 mins ago
TH-1H Pilot/SME/Quality Analyst Principal
General Dynamics Information Technology
Daleville, AL
Develops overall operating criteria to ensure implementation of the software quality program according to project, process and contract requirements and objectives.
Added 2 mins ago
Renewal and Reporting Analyst
CVS Health
Remote, United States
Develops and executes implementation strategy consistent with client expectations; ensures strategy is administered in accordance with all performance guarantee arrangements.
Added 2 mins ago
HT
Lead Materials Management Analyst
Honeywell Technologies
Mobile, AL
- $116,000 to $145,000 USD / year
…successful delivery of Project Helix, Honeywell’s SAP S4 HANA ERP implementation for the Process Technology (PT) business. This role serves as the SME, ensuring end to end manufacturing…
Added 2 mins ago
Production Financial Analyst (P2) *HYBRID*
RTX Corporation
huntsville, AL
…self-driven Finance professional to assume the role of Finance Analyst for Domestic Patriot Production programs. The Finance Analyst position (P2) will provide a tremendous growth…
Added 2 mins ago
AI Operations Administrator - Gravitee - Remote US
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…diligence questionnaires, and internal audits with accurate implementation detail and…
Added 13 mins ago
Systems Administrator - Kiteworks
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Jefferson City, MO
…the Systems Administration job family, responsible for the implementation, administration, and ongoing support of the organization's server and platform infrastructure. This individual is…
Added 16 mins ago
Engineering Tech Analyst
Apex Systems, Inc
Milford, MI
Job Description: Engineering Tech Analyst Location: Milford, Michigan (On-site) Shifts: 1st -- 6AM-4:30PM Start on 1st shift -- 8 weeks to go through training The openings are on the below…
Added 16 mins ago
Entry-Level Cybersecurity Analyst / IT Technician
Cutting Edge Computers
Gaylord, MI
Cutting Edge Computers is looking for a motivated Entry-Level Cybersecurity Analyst / IT Technician. This position combines security monitoring and incident response responsibilities with…
Added 18 mins ago
Sr Analyst, Financial Planning & Analysis
Evolent
Jefferson City, MO
…across the organization, including Operations, Accounting, Implementation, and Sales, and partners with all company stakeholders, including the executive leadership…
Added 36 mins ago
Classified Cybersecurity Analyst - TS/SCI
Northrop Grumman
Aurora, CO
The Northrop Grumman CIDO Classified Solutions team is seeking a Classified Cybersecurity Analyst to support information system lifecycle activities. The selected candidate will be required…
Added 37 mins ago
Senior GRC Information Security Systems Analyst
Dorsey & Whitney
Denver, CO
Join Dorsey's Information Security team as a Senior GRC Information Security Systems Analyst to help safeguard our firm and clients by driving high-impact security initiatives across…
Added 1 hour ago
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HEDIS Business Analyst III
Centene Corporation
Cheyenne, WY
- $70,100 to $126,200 USD / year
…reporting, data validation, and issue research. The Business Analyst III translates operational requirements into technical solutions, partners with internal teams and vendors, and helps…
Added 1 hour ago
Financial Affairs Analyst - Financial Affairs Support Team (FAST)
University of Wyoming and Subdivisions
Laramie, WY
Added 1 hour ago
SAP Developer
Oxford Global Resources
Beachwood, OH
Added 1 hour ago
Data Analyst I - Distribution System Operations
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Akron, OH
Experience in the implementation of complex programs and projects.
Added 1 hour ago
Continuous Improvement Specialist
StandardAero Business Aviation Services
Cincinnati, OH
…Improvement Specialist, you will be a highly analytical and driven analyst to support continuous improvement initiatives across a large-scale aerospace component repair and manufacturing…
Added 1 hour ago
FC
Catalytic Redevelopment Manager (Management Analyst III)
Fairfax County
Fairfax, VA
- $38.84 to $67.96 USD / hour
Assists with development and implementation of economic development incentive programs, such as the Economic Opportunity Reserve, county economic development grant programs, and…
Added 2 hours ago
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Law and Justice Research Analyst (County Promotional)
San Bernardino County
San Bernardino County, CA
- $35.43 to $49.9 USD / hour
San Bernardino County is seeking experienced Law and Justice Research Analyst to coordinate and perform critical data analysis to inform decision-making that will help improve criminal…
Added 2 hours ago
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Systems Support Analyst III
San Bernardino County
San Bernardino County, CA
- $47.11 to $66.5 USD / hour
San Bernardino County is seeking an experienced Systems Support Analyst III to perform advanced technical work supporting the County’s enterprise technology infrastructure. This position…
Added 3 hours ago
Board Certified Behavior Analyst (BCBA)
Five Town CSD and MSAD 28
Camden, ME
Added 3 hours ago
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Registered Behavioral Technician
BAYADA Home Health Care
Wailuku, HI
- $26 to $30 USD / hour
…credential for paraprofessionals offered through the Behavior Analyst Certification Board (BACB). The RBT credential is required for individuals providing services on any Applied Behavior…
Added 3 hours ago
Cyber Security Analyst 3
Alaka'ina Foundation Family of Companies
Kaua'i, HI
Bering-Alaka'ina Holdings, LLC is looking for a Cyber Security Analyst 3 to support our government customer located in Kekaha, Hawai'i.
Added 4 hours ago
SO
Senior Compliance Officer (NMCD #17523)
State of New Mexico
NM
- $27.37 to $41.06 USD / hour
…DUTIES. IF YOU HAVE ANY QUESTIONS, PLEASE REACH OUT TO YOUR HR…
Added 4 hours ago
Intermediate Revenue Cycle Analyst
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Altamonte Springs, FL
EMR application/implementation experience [Required]
Added 4 hours ago
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Board Certified Behavior Analyst
Sevita
Fort Walton Beach, FL
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Train team members to reinforce implementation of behavioral plans.

RubinBrown LLP

Technology Support Analyst

Denver, CO, United States

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Job details

Experience: 1+ years of experience in a Help Desk, System Admin, or Desktop Support role
Posting language: English
Posted: Nov 6, 2026

Original job description

RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The RubinBrown name and reputation are synonymous with experience, integrity, and value. We have revenue of approximately $265 million with 1,000+ team members across locations in Chicago, Denver, Detroit, Kansas City, Las Vegas, Mumbai (India), Nashville, and St. Louis.

Overview

The Technology Support Analyst will serve as a member of the Technology Services Help Desk team providing courteous and expert technical support to RubinBrown team members in all locations via ticketing system, remote access, desk-side support, phone calls, emails, self-service, and walk-ups. This position will require the ability to multitask among several duties including but not limited to installation, troubleshooting and resolving technology issues on various hardware and software, Windows operating systems, prioritizing support requests, and performing ticket documentation. This position works collaboratively with other members of the Help Desk team to ensure tickets are being worked and closed within acceptable timelines. Escalates to level 2 and level 3 technology support team members, or a manager, as needed for advanced support.

Major Responsibilities

Understand the fundamentals of how an accounting firm operates to ensure support levels match expectations.
Develop expertise in the everyday use of internally developed and commercial software specific to the firm.
Provide superior quality and service to all firm technology users. Respond promptly and courteously. Prioritize requests according to criticality. Identify timely and accurate solutions to technical issues.
Provide expert help desk support for all locations (both remote and on-site) for all hardware, software, and ancillary office equipment including video conferencing equipment, projectors, phone systems, printers, scanners, and multi-function devices.
Provide support for remote access solutions such as VPN and Terminal Services.
Basic troubleshooting at the network level including WAN and LAN connectivity, routers, firewalls, and security.
Install, upgrade, configure, troubleshoot, maintain and modify computer system software.
Provide day-to-day maintenance and support for Microsoft Office including Outlook e-mail, as well as Lotus Notes Domino databases/applications.
Document all support activities in ticket tracking database.
Inventory management of technology assets.
Image workstations and assist in installation of PC hardware and software applications in accordance with firm standards.
Deployment and migration of computers.
Create and update process documentation.
Participate in the research, development, and implementation of new technologies.
Provide technology training to team members as needed.

Required Practical Experience / Background / Skills

Very strong customer service skills including verbal and written communications; customer-focused with ability to effectively communicate with management, co-workers, and customers.
Superior time management skills including sense of urgency and proactive approach.
Excellent analytical and problem solving skills.
Exceptional organizational skills.
Self-motivated, results-oriented and accountable.
Strict adherence to professional ethics.
Ability to work independently and in a team environment.
Ability to work on and successfully complete multiple projects at the same time.
At least three years of relevant technology experience in related technical environment preferred.
Strong computer aptitude and understanding of IT concepts, operating systems, business applications, printing systems, and network systems.
Strong PC and software product skills especially Microsoft Windows and Microsoft Office.
Self-motivated to research resolutions to technical issues independently and with limited guidance
Drive to research and learn new technologies.

Required Professional Background / Skills

Bachelor’s degree in Computer Science or related degree preferred.
CompTIA A+ certification a plus
1+ years of experience in a Help Desk, System Admin, or Desktop Support role
Knowledge of Active Directory administration
Familiarity with Office 365

Working Conditions

Typical office hours of 8:00am – 5:00pm.
Must be available for on-call coverage during evenings, weekends, and holidays as requested.
Ability to work extra hours, different hours, or staggered hours as determined by the workload and expectations especially between February and April each year.
Some travel will be required to assist in other locations
Ability to sit for long periods of time.
Ability to move throughout office.
Ability to lift, carry, push, and pull up to 50 pounds.
Ability to communicate with clients, team members, etc.

Colorado, Illinois, and Nevada Salary Statement:

The salary range displayed is specifically for those potential applicants who will work or reside in the states of Colorado and Las Vegas if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant skills and prior relevant experience, degrees and certifications (e.g. JD / technology).

Technology Support Analyst

Benefits

One Firm

To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

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