Jobs in the United States

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Added 1 min ago
Senior Information Security Engineer
Walrus
Remote, United States
…are comfortable with the idea that product design should be data-driven, using evidence rather than…
Added 1 min ago
Senior Infrastructure Engineer
Walrus
Remote, United States
…are comfortable with the idea that product design should be data-driven, using evidence rather than…
Added 4 mins ago
Senior Manager, Technical Lead Oracle Pricing & Service to Cash
Marriott
Remote, United States
In-depth knowledge of underlying tables and referential data dependencies across the Oracle ERP stack for respective Oracle Modules.
Added 5 mins ago
S
Global Markets Engineering , MD
SSB&T
Princeton, NJ
- $175,000 to $287,500 USD / year
…create competitive advantage through resilient engineering, data and modern AI capabilities. This leader will be technically credible, collaborative, execution focused and able to attract,…
Added 7 mins ago
Information Technology - Director of Product 130-7002
CommunityCare
Tulsa, OK
Advance data as a strategic product capability; partner with Data Engineering and Architecture to build data products, govern data quality and connect analytics to business outcomes in…
Added 10 mins ago
O
Principal Network Engineer
Oracle
Santa Clara, CA · Seattle, WA · Reston, VA
- $114,600 to $234,600 USD / year
Lead the architecture, design, and operation of data-center fabrics, routing, and secure connectivity supporting OCI’s physical network infrastructure.
Added 11 mins ago
CS
SRE Automation Analyst – (w/ active Secret)
Critical Solutions
Norfolk, VA
- $87,000 to $112,000 USD / year
…supports automation solutions that improve operational efficiency, data quality, and service delivery across enterprise environments. The role partners with technical teams and business…
Added 18 mins ago
UO
Financial Modeling & BI Analyst (Open Rank)
University of Colorado Denver
Aurora, CO
- $74,243 to $99,486 USD / year
To be successful in this role, the incumbent must rapidly develop a deep understanding of data structures and source systems across campus and clinical environments; build strong…
Added 18 mins ago
UO
Research Services Professional (Open Rank: Entry - Principal)
University of Colorado Denver
Aurora, CO
- $47,811 to $54,067 USD / year
Manage procurement via departmental software platform.
Added 18 mins ago
AS
Mid-level Cloud Infrastructure Engineer
Apex Systems LLC
Colorado Springs, CO
- $30 to $40 USD / hour
Must have 1+ years of directly related experience · Must have experience with enterprise server operating systems/environments (i.e
Added 18 mins ago
E
Lead Software Engineer
EverCommerce
Denver, CO
- $20,379,800 USD / year
Must have U.S
Added 25 mins ago
TT
Founding Senior Engineer
True Talent Solutions Partners
New York, NY
- $175,000 to $225,000 USD / year
Join an early-stage AI company building a growth platform for consumer brands. As the second engineer, you will build core product and infrastructure while helping shape the engineering…
Added 25 mins ago
TT
Full Stack Engineer
True Talent Solutions Partners
San Francisco, CA
- $230,000 to $300,000 USD / year
- Design platform capabilities such as workspaces, permissions, billing, usage, SDKs, and terminal-first developer workflows.
Added 28 mins ago
CyberArk Engineer Mid
SAIC
Washington, DC
CyberArk Sentry Certification Required: Current Certified CyberArk Sentry credential, affirming their expertise in managing and safeguarding privileged accounts within the CyberArk platform
Added 31 mins ago
SO
Information Technology Supervisor 3 (PN 20079216)
State of Ohio
Columbus, OH
- $48.93 USD / hour
Oversee the administration and optimization of the ServiceNow platform, including workflow management, incident and request processes, change management coordination, and system upgrades.
Added 33 mins ago
Customer Account Manager 2
UKG
Jefferson City, MO
…workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we…
Added 42 mins ago
DevSecOps Engineer
OFFICE OF MANAGEMENT AND ENTERPRISE SERV
United States
Use observability data to drive proactive capacity planning, performance tuning, and reliability improvements.
Added 51 mins ago
Senior Manager of Digital Quality Systems
Anduril Industries
Costa Mesa, CA
…Systems to lead the team responsible for our digital quality platform and analytics infrastructure. The Quality team works with our customers, internal teams, and suppliers to ensure the…
Added 55 mins ago
Product Marketing Lead
TRC Companies, Inc.
Denver, CO
TRC is seeking a Product Marketing Lead to support the continued growth of Lemur™, our enterprise mobile mapping platform purpose-built for utilities and linear infrastructure companies.…
Added 56 mins ago
Senior Mid-Market Account Manager
Jobgether
Remote, United States
…selling additional software products, modules, licenses, and platform…
Added 56 mins ago
J
Senior Marketing Operations Engineer
Jobgether
Remote, United States
- $149,000 to $195,000 USD / year
As a Senior Marketing Operations Engineer, you will take ownership of the systems, data infrastructure, and automation workflows that drive marketing performance and revenue growth. Working…
Added 1 hour ago
Software Engineer II, Fintech
Twitch
San Francisco, CA
Demonstrated heavy use of AI tools (Claude, Claude Code, Kiro, Amazon Q Developer, or similar) integrated into your daily engineering workflow for code generation, data analysis,…
Added 1 hour ago
Jr. Data Engineer
Amentum
Springfield, VA
Exposure to AWS or another cloud platform, including storage, compute, or managed data services
Added 1 hour ago
Sr. Data Engineer
Amentum
Springfield, VA
Evaluate platform and tooling choices, explain tradeoffs, and recommend improvements to data architecture and engineering practices
Added 1 hour ago
Senior UI/UX Designer
Amentum
Merrifield, VA · Arlington, VA
Day shift, Monday through Friday · Office environment, light physical demands, must have ability to attend to mental tasks for the duration of the workday

Closed listing

RTX

ServiceNow Business Analyst

Remote, United States

The salary range for this role is 86,800 USD - 165,200 USD.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The salary range for this role is 86,800 USD - 165,200 USD.
Closing date: Nov 9, 2026
Experience: 4+ years of experience as a Business Analyst, including at least 2 years of direct experience supporting or working with the ServiceNow platform.
Posting language: English
Posted: Nov 5, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Date Posted:

2026-11-05

Country:

United States of America

Location:

US-OR-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team:

The ITSM ServiceNow Business Analyst will be responsible for the capture and implementation of requirements for the ITSM product area, with a primary focus on Incident, Problem, and Change Management. This role involves working closely with Stakeholders and IT teams to understand business requirements, translating them into acceptance criteria for development, and ensuring the effective implementation of those requirements into the ServiceNow platform.

Why This Role Matters ServiceNow is essential to how our organization delivers and supports technology services. You will join a collaborative ServiceNow team that includes architects, developers, technical product managers, and business analysts, and contribute to the ongoing evolution of enterprise-scale implementation. Your work will directly influence: ITSM process efficiency and automation The quality and consistency of Incident, Problem, and Change workflows User experience for thousands of internal customers Platform stability, scalability, and operational excellence Modernization initiatives including workflow optimization, improved automation, and enhanced reporting

What You Will Do

Partner with stakeholders to gather and define requirements aligned with ITSM objectives
Create detailed user stories and acceptance criteria reflecting business needs and technical considerations
Ask probing questions to ensure requirements are complete, feasible, and aligned with platform capabilities
Develop test scripts, validate story completion, and support defect analysis and reporting
Collaborate closely with architects and developers to ensure alignment with ServiceNow design standards and best practices
Maintain a holistic understanding of business workflows and ServiceNow ITSM module behavior
Create knowledge articles and documentation for both technical and business audiences
Support ongoing platform enhancements, continuous improvement efforts, and other duties as required

Qualifications You Must Have

Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
4+ years of experience as a Business Analyst, including at least 2 years of direct experience supporting or working with the ServiceNow platform.
Strong understanding of ServiceNow ITSM processes, platform best practices, and hands-on experience with Incident, Problem, and Change Management modules.
Proven ability to collaborate with SMEs, business stakeholders, developers, and internal customers to gather requirements, define functional specifications, and translate business needs into technical solutions.
Excellent analytical, critical-thinking, and problem-solving abilities, with proficiency in Microsoft Excel and Visio for data analysis, documentation, and process mapping.
Strong communication and interpersonal skills, with familiarity in Agile methodologies, backlog refinement, and testing activities. Working knowledge of ServiceNow SLAs, Notifications, Reporting/Dashboards, and basic CMDB relationships preferred

Qualifications We Prefer

IIBA certification or equivalent
ITIL and / or BPM certification
ServiceNow ITSM, NowAssist, CSA certification or equivalent

What We Offer Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now! Location: This position is remote. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home).

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Jobs in the United States