Project Manager-Surveys and Observational Studies

About the Hiring Group

RTI Health Solutions (RTI-HS), a wholly owned subsidiary of RTI International, is an independent and internationally recognized research organization. We provide healthcare consulting and research expertise to optimize decision-making for pharmaceutical, biotechnology, and medical device products across the development and marketing life cycle. Clients rely on our expertise, quality standards, and integrity to guide their product development and regulatory and market access strategies. Our service groupings include Value, Access, and HEOR; Patient-Centered and Outcomes Research; Epidemiology and Biostatistics; Medical Communications; Global Business Operations; and Strategic Consulting and Growth. RTI-HS has office locations in the US, UK, Spain, France, and Sweden.

The Surveys and Observational Studies practice is focused on collaborating with clients in the pharmaceutical/ biotechnology/ medical device industries to design and execute robust, methodologically sound RWE studies to inform clinical development plans, as well as demonstrate and support the value and safety of their marketed products. This team is part of the Patient Centered Outcomes Research group which includes Patient-Centered Outcomes Assessment, Health Preference Assessment, Real World Data and Analytics, and Implementation Science.

What You'll Do

• Manage the operational delivery of prospective and retrospective surveys and observational studies, ensuring alignment with study protocols, project scope, timelines, budgets, and quality expectations.
• Develop, maintain, and track project plans, milestones, deliverables, resource requirements, and dependencies in collaboration with scientific leads and project teams.
• Coordinate study start-up activities, including operational input into protocols, survey instruments, case report forms, medical record abstraction tools, and data collection plans.
• Coordinate institutional review board submissions and related study documentation with appropriate internal staff, research sites, and vendors.
• Manage and track patient, healthcare professional, and site recruitment activities; monitor enrollment and data collection progress; and coordinate solutions to recruitment or delivery challenges.
• Coordinate external vendors and subcontractors supporting recruitment, survey administration, electronic data capture, medical record abstraction, and other study activities.
• Build and maintain strong client relationships through proactive communication, transparent project reporting, and timely resolution of project issues.
• Lead cross-functional project teams and coordinate activities across scientific, biostatistics, data management, regulatory, quality, and operational functions.
• Oversee research site activation, training, performance monitoring, issue resolution, and closeout activities.
• Monitor project financial performance, track expenditures against budgets, maintain project information systems, and identify potential scope changes or budget variances.
• Serve as a primary operational contact for clients, vendors, and internal teams, providing clear updates on study progress, deliverables, risks, and decisions.
• Plan and facilitate internal and external project meetings, maintain meeting minutes and action logs, and ensure follow-through on commitments.
• Identify, assess, and resolve project issues and risks, escalating concerns to scientific leads or senior management as appropriate.
• Partner with scientific, data management, and quality colleagues to monitor data collection completeness and quality and coordinate resolution of discrepancies.
• Maintain accurate and organized study records and support adherence to applicable research ethics, privacy, data protection, and internal quality requirements.
• Coordinate the preparation, review, and delivery of project reports and other study outputs and support study closeout.
• Contribute to proposal development through operational planning, timeline development, and budget estimates, as needed.

What You'll Need

• Bachelor’s degree, or equivalent, in public health, epidemiology, health sciences, social sciences, or a related research or health field. plus 5 years of related experience, or: Masters level degree plus 2 years of experience, or: PhD with related field of study
• Experience supporting both prospective studies, such as surveys, registries, or observational field studies, and retrospective studies, such as medical record abstraction.
• Working knowledge of observational study operations, including site management, recruitment, data collection workflows, study documentation, and data quality oversight.
• Demonstrated ability to manage project timelines, deliverables, budgets, and external vendors or subcontractors.
• Strong interpersonal, written, verbal, and presentation skills, with the ability to work effectively across scientific, operational, and client teams.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities across multiple projects.
• Sound problem-solving skills and judgment in identifying risks, resolving issues, and escalating concerns.
• Proficiency in Microsoft Word, PowerPoint, Outlook, and Excel.
• Professional proficiency in English.

Preferred Qualifications:

• At least five years of relevant experience in a contract research organization, pharmaceutical or biotechnology company, academic research organization, or similar setting.
• Demonstrated experience coordinating or managing health-related surveys, registries, observational studies, medical record abstraction studies, clinical trials, or other non-interventional research projects.
• Familiarity with U.S. institutional review board processes and applicable research ethics, patient privacy, and data protection requirements.
• Experience with patient-reported outcomes, healthcare professional surveys, patient registries, or multisite medical record abstraction studies.
• Experience with electronic survey platforms, electronic data capture systems, or project management tools.
• Experience supporting multinational surveys and observational studies, including projects in Europe.

EEO & Pay Equity Statements

For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.

Hiring Salary Range $75,000.00-$110,000.00