Jobs in the United States

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Added 7 mins ago
Program Manager
Advanced Micro Devices, Inc
Austin, TX
We are seeking a highly organized, proactive, and adaptable Program Manager to support the Office of the Chief Marketing Officer. Reporting to the Chief of Staff, you will execute strategic…
Added 15 mins ago
Birth Center Nurse Manager
Intermountain Health
Burley, ID
…leaders and other facility managers and departments, the nurse manager is key in ensuring excellent patient care, achieving financial objectives, and fostering leadership development. The…
Added 15 mins ago
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation
Deloitte
Boise, ID
As a Senior Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy…
Added 15 mins ago
Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation
Deloitte
Boise, ID
As Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy &…
Added 15 mins ago
Account Manager
CVS Health
Boise, ID
…performance, facilitate cross-functional collaboration, and execute strategic initiatives that improve client, member, and partner experience. Responsibilities include monitoring…
Added 15 mins ago
Senior Strategic Program Manager
Coinbase
Boise, ID
As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the…
Added 15 mins ago
Life Sciences Research Manager - Deloitte Center for Health Solutions
Deloitte
Boise, ID
What You will Do: As a Research Manager of the Center for Health Solutions, you will:
Added 15 mins ago
Health Care Research Manager - Deloitte Center for Health Solutions
Deloitte
Boise, ID
What You will Do: As a Research Manager of the Center for Health Solutions, you will:
Added 15 mins ago
FE GLOBAL PLN PRE MOR, Manager
Micron Technology, Inc.
Boise, ID
Influence executive decision-making by translating complex technical analyses into clear recommendations, risks, trade-offs, and actionable strategies for senior leadership.
Added 15 mins ago
Program Manager III, Legal
Indeed
Boise, ID
At Indeed, we're on a mission to help people get jobs. As a Program Manager III within Legal, you will contribute to that mission by managing complex, cross-functional programs that…
Added 15 mins ago
Juvenile Placement Manager, DJC
Idaho Division of Human Resources
Boise, ID
In collaboration with the Quality Improvement Services Manager, oversee and monitor residential and service contracts to ensure program quality, regulatory compliance, and adherence to…
Added 15 mins ago
Commercial Enablement Manager
Norstella
Boise, ID
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…
Added 15 mins ago
Veterinary Strategic and National Accounts Market Development Manager
Danaher Corporation
Boise, ID
The Veterinary Strategic and National Accounts Market Development Manager is an intensive, growth focused role responsible for developing and growing Radiometer America’s business with…
Added 15 mins ago
Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services
Deloitte
Boise, ID
Strong core consulting skills- strategic thinking, strategy content creation, innovative thinking on ways to improve global functioning of RRF assets, program management, senior stakeholder…
Added 25 mins ago
*Site Support Engineer - Senior (Anchorage)
GovCIO
Anchorage, AK
Possesses expert-level IT field support and leadership skills, enabling the management and direction of complex service request fulfillment and network/computer systems administration…
Added 29 mins ago
ES-DO Deputy Division Lead (Nuclear Facilities Engineering Manager 5)
Los Alamos National Laboratory
Los Alamos, NM
At Los Alamos National Laboratory (LANL), engineering excellence drives solutions to some of our nation's most complex challenges. Engineering Services (ES) is seeking an experienced leader…
Added 49 mins ago
CN
Business Banking Manager
City National Bank
La Jolla, CA
- $122,535 to $208,715 USD / year
…income goals. May make joint calls with the BBRM's on more complex relationships and to support their on-going skill development. Insures the BBRM's are providing the CNB exemplary level of…
Added 57 mins ago
TA
Branch Recruiter | Adecco | South Burlington, VT
The Adecco Group
Burlington, VT
- $40,965 to $75,103 USD / year
…temporary-to-hire, and direct-hire job orders for a variety of moderately complex, complex, and specialized clients - partners with clients to define strategic objectives and hiring needs.…
Added 1 hour ago
Program Manager
OpenFX
Miami, NY · Miami, FL
We are hiring our first Program Manager to lead the cross-functional planning and execution of OpenFX's most strategic initiatives, turning company priorities into launches that meet their…
Added 1 hour ago
Strategy and Planning Manager MBA (Intern) - United States
Cisco
San Francisco, CA · San Jose, CA · Austin, TX · RTP, NC · Atlanta, GA
Our MBA Strategy & Planning Rotation Program offers the opportunity to work on high-priority, enterprise-wide strategic initiatives at a global technology leader. You will partner closely…
Added 1 hour ago
Account Manager
CVS Health
Dover, DE
…performance, facilitate cross-functional collaboration, and execute strategic initiatives that improve client, member, and partner experience. Responsibilities include monitoring…
Added 1 hour ago
Lead Product Manager Branded Card Digital Customer Experience
Wells Fargo
WILMINGTON, DE
Wells Fargo is seeking a Lead Product Manager to help shape the digital customer experience for branded card products. This strategic individual contributor will define future-state…
Added 4 hours ago
Assistant Manager of Service Centers
Suncoast Credit Union
Cape Coral, FL
The Assistant Service Center Manager embodies the culture of Suncoast Credit Union, leading with passion and dedication. This individual fosters a collaborative environment by empowering…
Added 4 hours ago
Sr Staff Product Manager, Identity Aware Networking (Non-Human Identities) (hybrid)
Cisco Systems, Inc.
Milpitas, CA · San Jose, CA
…resilient against evolving threats. We are a highly technical, strategic group that thrives on translating complex security problems into differentiated product capabilities. It is an…
Added 4 hours ago
Senior Engineering Product Manager - Strategic Partnership Initiatives
Cisco Systems, Inc.
Remote, United States
The Strategic Partnership Initiatives team within the Splunk Platform organization is the engine behind our most critical growth initiatives, bridging the gap between Splunk’s core…

RR Donnelley

Lead Creative Services Project Manager

Atlanta, GA, United States

$78,700 to $125,900 USD / year

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Job details

Pay: $78,700 to $125,900 USD / year
Education: Bachelor’s degree
Experience: At least 5 years of related experience, as well as client services or account-facing experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

This is an onsite position. Leads a project management team to reliably deliver on client expectations and internal performance targets. Provides operational oversight for successful project execution, balances team workloads and resources, owns client satisfaction and retention for the assigned book of business, strengthens client partnerships, and identifies service improvement and growth opportunities.

Responsibilities:

Set team goals and manage performance to meet delivery, quality, and client satisfaction targets.
Oversee day-to-day client services and project management operations to ensure projects are delivered on time, within scope, and according to client expectations.
Review incoming work and assign projects based on team capacity, skill sets, and client and business priorities; execute staffing plans and resource schedules.
Lead internal team meetings to review priorities, address risks, and ensure alignment across the team.
Resolve complex client and project issues with cross-functional partners.
Monitor client health, service-level agreements, and operational metrics; identify trends and take corrective action.
Build and maintain strong client relationships through proactive communication, responsiveness, service excellence, and client-facing meetings.
Partner with account and commercial teams, leadership, and clients to align project execution with business objectives and support renewal readiness and growth.
Develop talent through coaching, performance management, onboarding, training, and cross-training.
Ensure consistent application of project management processes, procedures, service standards, and quality expectations; identify risks and service improvements that strengthen customer satisfaction, retention, and team performance.
Represent the Project Management organization in strategic planning and continuous improvement.

Qualifications

Bachelors degree in related discipline is required
At least 5 years of related experience, as well as client services or account-facing experience.
Demonstrates strong understanding of client experience drivers and escalation triggers; communicates confidently with clients and internal partners.
Applies project management best practices to manage scope, schedules, quality, risks, and client expectations.
Applies performance management and employee development skills, including coaching and team development.
Uses analytical thinking to diagnose issues, interpret performance trends, and recommend improvements.
Applies resource planning and prioritization skills, aligning team capacity and skills with client and business priorities.
Influences cross-functional partnerships and collaboration to resolve issues and support business objectives.
Demonstrates effective conflict resolution and sound escalation judgment.
Leads process improvements and contributes to strategic initiatives.

Additional Information RRD's current salary range for this role is $78,700 to $125,900 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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More about this job

Skills

Decision making
Project management
Assign homework
Communication skills
Leadership
Coaching
Performance management
Onboarding
Customer service
Strategic planning
Process improvement
Team building
Analytical skills
Prioritization
Collaboration
Conflict resolution

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