Jobs in the United States

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Added 2 mins ago
Branch Banking - Assistant Leader
Flagstar Bank N.A
United States
The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.
Added 2 mins ago
WC
Survey Tech III
Wanzek Construction
Nacogdoches, TX
- $28 to $31.5 USD / hour
Valid Drivers License Required
Added 2 mins ago
WC
Survey Tech I
Wanzek Construction
Nacogdoches, TX
- $21 to $23 USD / hour
Valid Drivers License Required
Added 2 mins ago
Assistant Store Manager
CosmoProf
Thornton, CO
and activities to deliver an exceptional client experience which maximizes
Added 2 mins ago
Assistant Store Manager
SBH
Thornton, CO
and activities to deliver an exceptional client experience which maximizes
Added 3 mins ago
VI
Senior Solution Architect, Enterprise AI & Knowledge Graphs (Mendix, Graph Studio, AI Studio)
VeilSun, Inc.
Remote, United States
- $160,000 to $190,000 USD / year
Partner with project managers and client stakeholders to identify technical risks, dependencies, assumptions and tradeoffs
Added 4 mins ago
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Construction Project Coordinator
lhh
Mesa, AZ
- $28 to $29 USD / hour
…within a fast-paced electrical construction environment for our client in Mesa, AZ. This position will play an important role in keeping projects organized, financially accurate, and moving…
Added 5 mins ago
S
EHS Coordinator
Staffmark
Lake Zurich, IL
- $60,000 to $70,000 USD / year
Partner with leadership to implement and improve safety policies and procedures.
Added 6 mins ago
Senior Client Manager, Business Insurance
Marsh
Virginia Beach, VA
Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on…
Added 6 mins ago
Client Service Associate
Marsh
Sarasota, FL · Clearwater, FL
…makes us different and how you can make your mark as a Business Insurance Client Service Associate at Marsh…
Added 7 mins ago
BR
Construction Project Manager
Boutique Recruiting
Greenville, TX
- $200,000 USD / year
…in job cost, and the manager works alongside a joint venture partner on owner interaction while a partner handles the MEP and commissioning scope. Expectations for detail, communication,…
Added 7 mins ago
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Client Services Associate
TEKsystems
Tempe, AZ
- $21 to $23 USD / hour
Are you passionate about helping clients, solving problems, and building a career in financial services? We're hiring Client Services Associates to support a dynamic compensation operations…
Added 7 mins ago
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Solution Architect
TEKsystems
Hanover, MD
- $125,000 to $190,000 USD / year
…talent management strengths to extend the business value of our client partnerships and deliver measurable business and IT outcomes. TEKsystems Global Services is a fast-paced, growing…
Added 7 mins ago
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Tier 2 Technical Support Representative
TEKsystems
Round Rock, TX
- $22 USD / hour
…occurrences and solutions. Identify and escalate priority issues per Client specifications. Contribute to internal knowledge base. Improves system performance by identifying problems;…
Added 8 mins ago
Navigator
Fresno Economic Opportunities Commission
Fresno, CA
Maintains excellent working relationships with community organizations, treatment providers and collaborative partners and have strong client engagement skills.
Added 9 mins ago
NI
VP, Digital Experience & AI Service Operations
Nymbus, Inc.
Remote, United States
- $145,000 to $160,000 USD / year
You will report to the SVP, Banking Operations. You will partner directly with Product, Engineering, Client Partners, Risk & Compliance, and Fraud on decisions that shape the client…
Added 11 mins ago
Sr. Project Manager (Remote)
GovCIO
Jefferson City, MO
…runs SAFe cadence across the AI teams, manages our platform partner relationship, and builds the evidence VA needs to make investment and scale decisions. This position is fully remote…
Added 11 mins ago
General Manager Biola University
Compass Group
La Mirada, CA
This role serves as the primary liaison between campus stakeholders and dining operations, fostering strong client relationships while leading a diverse team of managers, culinary…
Added 11 mins ago
Executive Sous Chef
Compass Group
Seattle, WA
Partner with operations and client stakeholders to support special programs, promotional events, and unique guest experiences.
Added 11 mins ago
Executive Planning Manager Events and Catering
Compass Group
Mountain View, CA
The Executive Planning Manager leads the Events & Catering Planning function, driving operational excellence, internal client engagement, program utilization, and team performance across a…
Added 11 mins ago
Executive Chef Biola University
Compass Group
La Mirada, CA
…financial performance, team leadership, operational execution, client partnership, and creating exceptional dining experiences that support the university's unique culture and values.…
Added 13 mins ago
WC
Survey Tech III
Wanzek Construction
Nacogdoches, TX
- $28 to $31.5 USD / hour
Valid Drivers License Required
Added 13 mins ago
WC
Survey Tech I
Wanzek Construction
Nacogdoches, TX
- $21 to $23 USD / hour
Valid Drivers License Required
Added 13 mins ago
S
Advanced Markets Consultant, Life Insurance - Remote
Symetra
Remote, United States
- $87,900 to $146,500 USD / year
The consultant partners with advisors to identify client opportunities, develop customized planning solutions, and support the implementation of advanced insurance and wealth management…
Added 13 mins ago
Vice President, Head of People
United States Space Foundation
Colorado Springs, CO
The Head of People serves as a strategic advisor, trusted partner, and member of the leadership team responsible for developing and executing a comprehensive human capital strategy that…

RR Donnelley

Collections Analyst

Remote, United States

$20.91 to $33.85 USD / hour

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Job details

Pay: $20.91 to $33.85 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description Williams Lea by RRD is a global business support services company with a strong legacy - over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world - especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

The Collections Analyst will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow- up on past due invoices, communicating with clients and preparing status reports. Monday-Friday 9am-6pm ET Job duties (* denotes an “essential function”)

*Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
*Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
*Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
*Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management.
*Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
*Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.
*Prepare documents for write-off of accounts receivable adhering to the firm's approval policy.
*Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices.
*Research and monitor unapplied payments.
*Monitor payment arrangements to ensure compliance with payment terms.
Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs.
Identify problems or issues in processes and implement solutions bringing bottom line results.
Meet or exceed all assigned deadlines.
The daily make-up of tasks for this position may vary depending on the client or department's needs.

Qualifications

Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
2 or more years hands-on collections experience preferably in a law firm environment or professional services industry
Ability to provide high level of customer service in a fast-paced environment
Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary
Ability to keep up with a fast-paced environment with keen insight in prioritizing to achieve firm collections targets and goals
Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs
Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets
Excellent time and task management skills
ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred
Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment

Additional Information The salary range for this role at the noted RRD location is $20.91-33.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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More about this job

Skills

Accounts receivable
Budget management
Forecasting
Reporting
Research
Regulatory compliance
Customer service
Attention to detail
Prioritization
Communication skills
Manage schedule of tasks

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Work requirements

Jobs in the United States