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Added 3 mins ago
Senior Finance Analyst - Operations
Pulsafeeder, Inc.
Punta Gorda, FL
The Senior Finance Analyst – Cost/Operations partners closely with Manufacturing, Supply Chain, Sourcing, Quality, and executive leadership to improve operational performance, strengthen…
Added 9 mins ago
Client Services Coordinator (Operations and Policy Analyst 3)
Oregon Health Authority
United States
Opportunity Awaits, Apply Today! – Client Services Coordinator (Operations and Policy Analyst 3)
Added 9 mins ago
Health Care Services Manager 3, Medical Services Manager (Umatilla)
Department of Corrections
United States
You will direct the medical services program at one state operated correctional facility. You will decide who, how, what, where and when the daily operations of health care delivery will…
Added 14 mins ago
AC
HRIS Analyst - Workday
Aston Carter
Chesterfield, MO
- $40 to $45 USD / hour
Job Title: HRIS AnalystJob DescriptionThe HRIS Analyst provides hands-on functional support and administration for the organizations HR technology environment, with a primary focus on…
Added 20 mins ago
PACS Application Analyst
Corewell Health Corporate
Grand Rapids, MI · Southfield, MI · St Joseph, MI
…May write documentation to describe application changes for program development and corrections. Competent to work in most phases of application systems analysis, but may require guidance…
Added 22 mins ago
EverPro - CX Business Systems Analyst (Remote, US)
EverCommerce Solutions Inc.
Remote, United States
Own or support implementation of Customer Support, Customer Success, knowledge management, conversation intelligence, telephony, and CRM platforms.
Added 31 mins ago
Senior Training Analyst
SAIC
Huntsville, AL
SAIC is seeking a skilled Training Analyst to support the Flight Test Director (FTD) and broader MACH-TB Program Team. This role will directly contribute to test planning and execution,…
Added 32 mins ago
SW
Administrative Liaison
State Water Resources Control Board
CA
- $6,623 to $8,290 USD / month
The State Water Resources Control Board’s Division of Administration Services has an opening for an Analyst III in the Business Operations Branch. The position is located at 1001 I Street,…
Added 40 mins ago
AR Operations Manager
DynatraceLLC
Boston
At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Manager, you will play a critical role in supporting and executing our global Analyst…
Added 43 mins ago
Critical Infrastructure Security Analyst
INL Professional
Idaho Falls, ID
Idaho National Laboratory is hiring a Critical Infrastructure Security Analyst to work in our Controls department within the Cybercore Integration Center (CIC). Our team works a 9x80…
Added 43 mins ago
*Engineering Lead Analyst - CONVERSION*
Citibank, N.A.
United States
5+ years of experience in DevSecOps engineering with a focus on cloud environments (AWS, GCP, Azure), ideally working within a security program.
Added 48 mins ago
A
QA Specialist
Actalent
Eden Prairie, MN
- $26 to $30 USD / hour
Interest in career growth, with potential to progress into QA Analyst or advanced QA Specialist roles after 23 years.
Added 50 mins ago
PD
Sr. Analyst, Private Market Indexes
PitchBook Data
NY
- $135,000 to $175,000 USD / year
As the Senior Analyst, Private Market Indexes, you will serve as the dedicated subject matter expert and in-house voice of the Morningstar Indexes team within PitchBook’s Institutional…
Added 52 mins ago
EG
Sr IT Governance Analyst
Eliassen Group
Montpelier, VT
- $42 to $52 USD / hour
Our client seeks a Sr IT Governance Analyst to provide counsel on IT controls, risk management, and audits. The role partners with the AI Center of Excellence to align internal AI…
Added 56 mins ago
Enterprise Account Executive, Media Intelligence
Muck Rack
Remote, United States
…brands, take action and measure their impact. Combined with analyst-led Media Intelligence and advisory services, Muck Rack turns signals into insights and insights into…
Added 1 hour ago
A
Laboratory Technical Assistant
Actalent
THOMPSONS STATION, TN
- $20.63 USD / hour
We are seeking an entry-level Laboratory Analyst to support quality testing and laboratory operations within a pet food manufacturing environment. This role is responsible for performing…
Added 1 hour ago
Aviation Data Analyst
SAIC
Remote, United States
SAIC has an opportunity for an Aviation Data Analyst. The analyst reviews aviation-related information to assist in decisions about flight routes, spending practices, employee efficiency,…
Added 1 hour ago
EG
Sr IT Governance Analyst
Eliassen Group
Nashville, TN
- $42 to $52 USD / hour
Our client seeks a Sr IT Governance Analyst to provide counsel on IT controls, risk management, and audits. The role partners with the AI Center of Excellence to align internal AI…
Added 1 hour ago
C3BM Principal Systems Analyst
Venturi
Huntsville, AL
Venturi, LLC A Chenega Company has an exciting career opportunity for a C3BM Principal Systems Analyst who will be part of the Command, Control, Communications, and Battle Management (C3BM)…
Added 1 hour ago
AC
Investments Analyst
AIR Communities
Atlanta, GA
- $95,000 to $105,000 USD / year
Join one of the most active multifamily investment platforms in the industry. As an Analyst of Investments & Acquisitions, you will play a highly visible role supporting AIR Communities and…
Added 1 hour ago
FID Analyst I
Lone Star National Bank
McAllen, TX
The FID Analyst I assists the Financial Intelligence Department in maintaining compliance with all aspects of the Bank’s BSA/AML/OFAC and Anti-Fraud Programs. An FID Analyst I is a first…
Added 1 hour ago
AC
Junior Master Data Analyst
Aston Carter
Tampa, FL
- $20 to $22 USD / hour
Job Title: Data Analyst (Master Data)Job DescriptionThis entry-level Data Analyst position focuses on master data management and offers the opportunity to work extensively with large data…
Added 1 hour ago
Business Analyst (P&C Insurance)
Capgemini
New York, NY, NY
We are seeking an experienced Property & Casualty (P&C) Business Analyst with strong data analysis and business intelligence capabilities to bridge the gap between business stakeholders and…
Added 1 hour ago
Data Analyst
C.H. Robinson Company, Inc.
Eden Prairie, MN
C.H. Robinson is looking for a Data Analyst who is passionate about transforming data into meaningful business insights. In this role, you will analyze complex data, identify trends and…
Added 1 hour ago
Geospatial Analyst with Poly
BAE Systems
Springfield, VA
…Skills We require individuals that can read and understand intelligence issues, security safety concerns, and use imagery and GIS to develop intelligence reports and products.…

RPMS RoundPoint Mortgage Servicing

Web Analyst

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Web Analyst will support RoundPoint Mortgage Servicing LLC. We are seeking a detail-oriented Web Analyst to support the launch, ongoing optimization, and performance monitoring of our digital experience supporting mortgage servicing and lending. This individual will analyze borrower interactions, establish digital performance metrics, validate tracking and reporting, identify usability issues, and deliver actionable insights that improve borrower satisfaction and operational efficiency. This individual will also provide top-level support for logic and technical issues.

Job Responsibilities:

Partner with business owners to define KPIs and success metrics for digital features, pages and campaigns
Build and maintain recurring reports and dashboards, and answer ad hoc questions with data
Monitor the health of digital channels and flag unusual changes in traffic, usage or conversion
Analyze customer journeys, funnels and feature adoption across web and mobile
Measure whether customers complete tasks online, and find where they struggle, drop off or call for help instead
Segment customers to find differences in behavior and opportunities to personalize
Provide top-level support for issues with business logic within the customer portal
Support customer-facing portal support groups at a technical level and interact directly with customers in extenuating circumstances
Plan, run and analyze A/B and multivariate tests
Turn test results into specific recommendations and track whether changes deliver the expected impact
Measure performance of email, paid search and other campaigns that drive traffic to our digital channels
Support attribution and campaign tracking so marketing spend and outreach can be evaluated
Write tracking requirements for new features and releases, and validate that data is captured correctly before and after launch
Diagnose data discrepancies between tools and reports, and work with developers to fix tracking issues
Partner with development teams on tag management and data layer setup
Maintain measurement documentation, naming conventions and report definitions
Help ensure tracking and reporting meet privacy, consent, accessibility and regulatory requirements
Present findings in plain language to technical and non-technical audiences, including leadership
Stay current on digital analytics tools, methods and industry practices

Qualifications and Skills:

Bachelor's degree in a quantitative, business, marketing or technology field, or equivalent experience
Experience in digital or customer experience analytics
Hands on experience with an enterprise web analytics platform
Experience building reports and dashboards in a business intelligence tool
Working knowledge of funnel analysis, segmentation, attribution and A/B testing
Excellent written, presentation and oral communication skills
Experience working with agile delivery teams and ticketing tools such as Jira

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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