Associate, Program Management

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Program Management Office Team has an exciting career opportunity for a full time Program Management Associate reporting to the Sr. Program Manager.

The position is onsite and based in Miami, FL.

Applicants must be legally authorized to work in the location where this position is based. The position is not eligible for immigration or work-visa sponsorship now or in the future.

At Royal Caribbean Group (RCG), we care about your health, financial security, and overall well-being. That’s why we provide a comprehensive and competitive benefits package designed to support what matters most to you across every area of life: physical, intellectual, emotional, and social. Here’s an overview of the benefits available to you, including but not limited to:

• Cruise and Travel Privileges

• Health and Wellness Benefits

• 401(k) + Employer Contribution (US Only)

• Company-Paid Life and Disability Insurance

• Employee Stock Purchase Plan

• Comprehensive Time Off Package

• Parental Leave

• Employee Assistance Program (EAP)

• Training & Professional Development

• Tuition & Professional Certification Reimbursement (US Only)

Specific benefits may vary by location and position. See more details about our benefits here.

What does the Newbuilding and Innovation Program Management Office Team do?

The Program Management Office Team at Royal Caribbean Group provides governance, structure, and execution support for strategic initiatives across the enterprise. The team manages planning, prioritization, reporting, timelines, risks, and stakeholder alignment, partnering with business and technology teams to ensure programs are delivered consistently, transparently, and effectively while supporting operational excellence and long-term business transformation.

How you can make an impact:

• The function of the Program Management Associate is to provide assistance and support to the Program Manager/Asst. Program Manager with the management of the New Generation program of Newbuilds, special projects, or revitalization and refurbishment of vessels. The Program Associate consults with internal clients in various departments (shore side and shipboard) to gather, analyze, and report data for recommended courses of action. Projects assigned are typically top priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction in a fast-paced environment with the Program Manager/Asst. Program Manager. Manage all aspects of project planning, tracking, and status reporting.

What your day-to-day will look like:

• Provide project management coordination to support the development, tracking, monitoring, and reporting of several small to medium-sized special projects from inception to completion, ensuring on-time and on-budget delivery of project outputs.

• Consult with design and brand teams to ensure executive direction and feedback are effectively implemented into the project.

• Interface with the RCCL European site office and shipyard teams to ensure alignment on executive deliverables.

• Utilize project management tools and techniques to develop and maintain project scope.

• Administer team meetings, including attendees, agendas, and official minutes, and draft project status reports for executive review.

• Plan, coordinate, and structure project management workshops, ensuring clear objectives are established, executive involvement is secured, and agreed-upon deliverables are met.

• Consult with clients to ascertain and define needs or problems and obtain the data required for solutions.

• Conduct analysis and recommend solutions based on gathered insights to continuously improve methods, procedures, ways of working, and the use of best practices.

• Perform vendor consultations and assessments to monitor progress, define problems, and obtain solutions.

• Communicate effectively with outside vendors and contractors to ensure contracted deliverables are met in a timely fashion.

• Facilitate risk reviews and ensure adherence to risk-centric ways of working for Miami-based workstreams.

• Align risk status and provide feedback on risk criticality as it relates to the entire project scope.

• Develop processing methods and practices for communicating project status to extended teams and executive management.

• Support project teams in collecting quantitative and qualitative statistics and perform basic numerical analysis, including financial and statistical analysis.

• Perform other duties as required. This job description does not state or imply that these are the only duties to be performed. Employees may be required to perform other job-related duties assigned by their supervisor or management.

How to achieve success:

• Bachelor's degree with a concentration in Business Administration, Management Information Systems, or a closely related discipline, such as Management Science or Industrial Engineering.

• 2-5 years of experience within a large corporation or consulting firm, including 1-3 years in an office administration environment. Equivalent combinations of education and experience may be considered.

• Solid written and verbal communication skills, with the ability to communicate clearly and precisely at all levels of the organization.

• Excellent interpersonal skills and the ability to communicate effectively in a multicultural environment with employees and management at all levels.

• Excellent administrative, organizational, and presentation skills.

• Ability to multitask in a fast-paced environment.

• Ability to coherently define problems, collect data, establish facts, draw valid conclusions, and identify pragmatic solutions.

• Knowledge of or experience with process improvement methods and techniques.

• Ability to interpret a wide variety of technical instructions in mathematical or diagram form and work with abstract and concrete variables.

• Ability to read, analyze, and interpret contracts, financial reports, legal documents, and government regulations.

• Ability to give and receive written and verbal instructions, effectively present information, and respond to questions from management, coworkers, customers, vendors, shoreside employees, and shipboard employees.

• Proficiency in Microsoft Word, Excel, PowerPoint, Visio, and Project.

• Familiarity with email, internet applications, and AutoCAD is essential.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy and related medical conditions), age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, citizenship or immigration status, veteran or military status, or any other characteristic protected by applicable law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We are committed to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.