Jobs in the United States

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Medical Director - Integrated Psychiatrist
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Anchorage, AK
…serving Anchorage and Valley Native Primary Care Centers. The program provides integrated psychiatric consultation across the lifespan, supporting adult, pediatric, and obstetric…
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Laboratory Operations Manager
WellSpan Health
Lebanon, PA
Ensures implementation of the Quality Management Program for the assigned area(s), aligning with system and hospital goals. Collaborates with Operations Manager-Laboratory Quality Systems…
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Senior Facilities Service Manager - Mechanical (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
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Special Projects Manager- Data Centers (ONSITE: Shackelford County, TX)
Oracle
Abilene, TX
- $102,300 to $209,500 USD / year
Support hiring, onboarding, coaching, and development of project delivery staff aligned to the remediation program.
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Senior Facilities Service Manager - Mechanical
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
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Senior Facilities Service Manager - Mechanical (ONSITE LOCATION: SHACKELFORT COUNTY, TX, RELOCATION PROVIDED)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
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Regional Placement Coordinator, Summer Work and Travel
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…growth across multiple programs and delivering gold-standard support to host employers, participants, host families, and community stakeholders within a defined territory. You will actively…
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Nuclear Power Senior Project Manager - Technical Services
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Senior Business Banking Relationship Manager (LO) San Bernardino
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SAN BERNARDINO, CA
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Branch Support Manager
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Branch Manager Canyons District
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Manager, Customer Parternships
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Sales Consultant
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…full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we…
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Sales Manager (Optical Retail)
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…team to follow in your footsteps? As a Stanton Optical Sales Manager you would be our sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales…
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…full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we…
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Rowan

Retail Store Associate

Westport, CT, United States

$17 to $20 USD / hour

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Job details

Pay: $17 to $20 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

About This Role:

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Westport studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.

Ideal Availability:

We are seeking candidates with open/flexible availability and flexibility from week to week.

What you'll be doing as a Retail Store Associate:

Customer Service:

Warmly greet, and welcome, customers helping create a celebratory environment.
Check customers in or help them book an appointment leveraging POS, technology and software systems.
Help customers choose and style their piercing and hypoallergenic non-piercing jewelry.
Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.

Sales & Product Knowledge:

Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items.
Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions.
Meet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.

Studio Maintenance + Operations:

Help keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products.
Follow all health and safety regulations, particularly in areas related to piercing procedures and hygiene.
Assist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.

Team Collaboration:

Work closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers.
Participate in team meetings and training sessions to continuously improve skills and product knowledge.
Support the team in achieving studio-wide goals and maintaining a positive work environment.

Administrative Duties:

Process transactions accurately, including sales, returns, and exchanges.
Assist with inventory management by conducting regular stock checks and replenishing displays as needed.
Maintain accurate customer records, including consent and waiver forms and aftercare instructions.

Experience we're looking for:

Retail or service industry experience is a plus.
You must be able to work weekends, nights and holidays.
An independent thinker with a can do attitude.
You love jewelry and helping customers choose their earrings!
You pride yourself on delivering exceptional customer service.
You thrive in a busy environment and know how to keep busy when it’s quieter.
You enjoy spending time with people.
You are nice, friendly, outgoing, and easy to get along with.
You like being part of a team.
You are flexible and willing to lend a helping hand.
Strong communication skills.
Strong basic math skills.
The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.
Standing for a full 8-hour shift is a regular part of this role.
We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.
You make a commitment and stick to it!

Benefits & Perks

Compensation: $17-$20 per hour + commission!
401k and Roth IRA Plans.
Generous employee discounts on our amazing products and services!
Employee Assistance Program (EAP) Resources.
Team Member Referral Bonus plan for Studio positions.

Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!

Rowan is an equal opportunity employer. All applicants will be considered for employment

without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).

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