Jobs in the United States

25+ jobs

Save this search

Added 47 mins ago
Systems Engineering Manager (ONSITE)
Collins Aerospace
Marlborough, MA
Experience leading teams (Team Lead, IPTL, CPTL, Scrum Master, Product Owner, Program Engineer, Section Manager)
Added 2 hours ago
CONFERENCE SERVICES MANAGER
Compass Group, North America
Saint Louis, MO
As a Conference Services Manager, you will provide the primary support to create the appropriate environment for effective meetings and events. You will serve as the manager of the customer…
Added 4 hours ago
TDCJ - Case Manager V - Certified Peer Training an
Texas Department of Criminal Justice - SET
Tennessee Colony, TX
Added 4 hours ago
E282 Transportation Engineer III, IV, V - Transportation Operations - Abilene, TX
TEXAS DEPARTMENT OF TRANSPORTATION
ABILENE, TX
…modifications as necessary for continual improvement to existing program ofresponsibility.Interprets manuals and required guidelines for traffic operations.Investigates and responds to…
Added 4 hours ago
MH
Transition of Care Coach (RN)
Molina Healthcare
San Antonio, TX
- $26.41 to $51.49 USD / hour
Follows member throughout a 30 day program that starts at hospital admission and continues oversight through transitions from acute setting to all other settings, including nursing facility…
Added 4 hours ago
E280 Hydraulic (Transportation) Engineer I, II, III, IV, or V- Design Division- Austin, TX
TEXAS DEPARTMENT OF TRANSPORTATION
Austin, TX
…evaluations and other hydrology matters. Acts as consultant project manager, including monitors consultants' progress and work quality; checks invoices and associated documents; prepares…
Added 4 hours ago
OCA - Data Analyst V (Data Manager)
OFFICE OF COURT ADMINISTRATION
AUSTIN, TX
Added 5 hours ago
Manager, Retail & Delivery - Appleton Service Center
Rivian
Appleton, WI · Menomonee Falls, WI
…seeking a dynamic and results-oriented Retail and Delivery Manager to help us scale with purpose and precision. As a leader in our field organization, you will drive performance, lead a…
Added 5 hours ago
Manager, Sales & Delivery - Gold Coast Showroom
Rivian
Chicago, IL
…is seeking a dynamic and results-oriented Sales and Delivery Manager to help us scale with purpose and precision. As a leader in our field organization, you will drive performance, lead a…
Added 6 hours ago
Manager of Environmental Compliance
Genpak LLC
Charlotte, NC
The Environmental Compliance Manager is responsible for driving a best-in-class Environmental performance program across all manufacturing operations, with a primary emphasis on…
Added 6 hours ago
Coordinator, Human Resources
alexanderwang
Remote, United States
This role is true support for HR team at alexanderwang, inclusive of the SVP, Global Human Resources, the Manager, People & Talent Operations, and Sr Manager, Payroll & Benefits. This role…
Added 6 hours ago
MH
Pediatric Care Manager (RN - ECC) - Hybrid in Clay County, FL
Molina Healthcare
Green Cove Springs, FL
- $26.41 to $51.49 USD / hour
Care manager RNs may be assigned complex member cases and medication regimens.
Added 6 hours ago
MH
Pediatric Care Manager (RN - ECC) - Hybrid in St. Johns County, FL
Molina Healthcare
Fernandina Beach, FL
- $26.41 to $51.49 USD / hour
Care manager RNs may be assigned complex member cases and medication regimens.
Added 6 hours ago
MH
Pediatric Care Manager (RN) - Hybrid in Pinellas County, FL
Molina Healthcare
Clearwater, FL · Largo, FL
- $26.41 to $51.49 USD / hour
Care manager RNs may be assigned complex member cases and medication regimens.
Added 6 hours ago
MH
Pediatric Care Manager (RN - ECC) - Hybrid in Hillsborough County, FL
Molina Healthcare
Tampa, FL
- $26.41 to $51.49 USD / hour
Care manager RNs may be assigned complex member cases and medication regimens.
Added 9 hours ago
Director of Health & Wellness (RN/LPN)
Discovery Village Fleming Island
Fleming Island, FL
Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
Added 10 hours ago
VC
Senior Director-Internal Audit (Network)
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Ashburn, VA · Lake Mary, FL
- $167,000 to $320,000 USD / year
Oversee the use of Quality Assurance and Improvement Program (QAIP) results to identify and implement areas of continuous improvement across the audit process.
Added 10 hours ago
VC
Sales Ops & Eblmt-Assoc Dir
Verizon Corp Rsrcs Group LLC
Rolling Meadows, IL
- $125,500 to $219,000 USD / year
…is measured through improved seller productivity, stronger manager coaching, increased adoption of AI-powered selling capabilities, and measurable improvements in sales…
Added 10 hours ago
Business Sales Account Manager
Cellco Partnership
Des Moines, IA
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales…
Added 10 hours ago
Manager Revenue Cycle
CORP - HM Corporate Division - The Methodist Hospital
United States
At Houston Methodist, the Manager Revenue Cycle position is responsible for the daily management of the staff and operations for one or more of the following areas of Revenue Cycle, to…
Added 10 hours ago
CP
Account Manager SMB Business Sales
Cellco Partnership
Washington, DC · Arlington, VA
- $37,000 to $64,000 USD / year
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity, which could allow top earners to exceed compensation plans and compete for various sales…
Added 10 hours ago
Account Manager SMB- Business Sales
Cellco Partnership
Port Charlotte, FL
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity, which could allow top earners to exceed compensation plans and compete for various sales…
Added 10 hours ago
Account Manager SMB- Business Sales
Cellco Partnership
Houston, TX
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity, which could allow top earners to exceed compensation plans and compete for various sales…
Added 10 hours ago
Associate Product Owner
CCS
Remote, United States
Works closely with the Product Manager and Scrum team to implement and deliver the vision of the product
Added 10 hours ago
NE
Senior Field Service Technician IV – Solar
New Energy Equity
Remote, United States
- $75,000 to $120,000 USD / year
Industrial plant or facilities electrical management - LOTO program ownership, SOP development, CMMS discipline, and contractor management are the same core work.

ROW NYC

Housekeeping Manager

New York, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Dec 31, 2026
Experience: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Compensation Type Yearly Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin.

Overview

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

Responsibilities

Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
Assist in maintaining and controlling all housekeeping equipment.
Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
Ensure that large guestroom turns are managed efficiently.
Ensure consistency with departmental opening and closing procedures.
Carry a radio at all times.
Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's.
Develop employee morale and ensure training of Housekeeping personnel.
Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival.
Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis.
Ensure guest privacy and security through correctly following Highgate Hotel procedures.
Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion.
Conduct pre-shift meetings for room attendants and housemen.
Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available.
Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
Operate devices and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Manage and organize large turn days (including group check-ins or check-outs).
Monitor out-of-order, out-of-service, discrepant and show rooms.
Must maintain constant communication with Guest Services.
Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards.
Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
Maintain key control system for house keys.
Ensure participation within department for monthly Highgate Hotel team meeting.
Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores.
Monitor all V.I.P.'s, special guests and requests.
Review Housekeeping log book and Guest Request log on a daily basis.
Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
Use the telephone and computer system for reporting and verifying room status.
Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned.
Properly store, secure and issue supplies as needed to meet business demands.
Ensure completion of regular maintenance and cleaning projects on a biannual basis.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Qualifications

At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience.
Supervisory experience required.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Educational opportunities / Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service
Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
Up to 20 days of paid vacation per year, based on classification and length of service
6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on 11/5/26 and will remain open for at least 14 days.

Apply About employer

More about this job

Skills

Housekeeping
Be attentive
Regulatory compliance
Cleaning
Risk management
MSDS
Opening and closing procedures
PMS
Payroll
Communication skills
Provide training
Control systems
Documentation
Communicate by telephone
Reporting
Microsoft Windows
Multitask
Meet deadlines
Scheduling
Hotel operations

Report this job