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Career Services Manager
Educational Data Systems, Inc.
United States
As a Career Services Manager, you will lead a diverse team - including career advisors and a receptionist - to provide comprehensive support to program participants in securing, retaining,…
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ED
Career Center Manager
Educational Data Systems, Inc.
United States
- $65,000 USD / year
…internal and external clients and leadership and direction to program…
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Sr PGD Safety Specialist - Wind South
NextEra Energy
Austin, TX
Join our dynamic team as a Safety & Health Professional supporting NextEra Energy's Wind Operations in the South Hub. In this role you'll play a pivotal role in safeguarding our workforce…
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Affordable Housing Property Manager - Broadway Crossing, Byron Wetmore & Joe Black
Community Roots Housing
Seattle, WA
- $30 to $32 USD / hour
Communicate regularly with the Portfolio Manager regarding general operations of the property, perceived problems or issues, and suggestions for improvements.
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Shift Lead
Walgreens
PATERSON, NJ
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
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Certified Pharmacy Technician
Walgreens
SPRINGFIELD, NJ
- $18 to $24.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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Pharmacy Customer Service Associate
Walgreens
SPRINGFIELD, NJ
- $16.92 to $21.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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Shift Lead
Walgreens
LAS VEGAS, NV
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
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Shift Lead
Walgreens
OMAHA, NE
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added just now
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Shift Lead
Walgreens
OMAHA, NE
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added just now
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Shift Lead
Walgreens
BELLEVUE, NE
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added just now
Emerging Store Manager
Walgreens
WEST PLAINS, MO
…external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach…
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Shift Lead
Walgreens
FLORISSANT, MO
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added just now
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Pharmacy Customer Service Associate
Walgreens
SAINT PAUL, MN
- $17.37 to $21.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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Pharmacy Customer Service Associate
Walgreens
WARREN, MI
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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Pharmacy Operations Manager
Walgreens
OLNEY, MD
- $22.5 to $35.75 USD / hour
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a…
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Pharmacy Customer Service Associate
Walgreens
BEL AIR, MD
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added just now
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Pharmacy Customer Service Associate
Walgreens
FALLSTON, MD
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added just now
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Shift Lead
Walgreens
BALTIMORE, MD
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROCKVILLE, MD
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added just now
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Pharmacy Customer Service Associate
Walgreens
MADAWASKA, ME
- $16.1 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added just now
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Shift Lead
Walgreens
LAFAYETTE, LA
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added just now
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Certified Pharmacy Technician
Walgreens
WEST MONROE, LA
- $18 to $24.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added just now
MC
Manufacturing Production Team Lead - PPVS - 3rd Shift (15% shift differential)
Mott Corporation
Farmington, CT
- $25 USD / hour
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 1 min ago
Engineering Manager, DevOps & Platform Engineering
Ford Global
Dearborn, MI
Ford Pro Telematics gives you a near-real-time window into your fleet, providing the data and insights you need to help improve performance, reduce downtime and streamline operations.

Roto-Rooter Plumbers - Augusta

Branch Operations Manager

Beech Island, SC, United States

From $55,000 USD / year

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Job details

Pay: From $55,000 USD / year
Experience: 3-5 years of administrative, branch, or service operations management experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Branch Operations Manager (BOM)

(People-First | Highly Organized | Coaching-Focused Leader)

The Kind of Leader We're Looking For

Are you the kind of leader who creates structure so others can succeed?

Someone who naturally looks out for their people, keeps things organized behind the scenes, and takes pride in helping a team grow-not by barking orders, but by coaching, guiding, and following through?

We are seeking a Branch Manager (BM) who leads with calm authority, consistency, and care. Someone who is steady, detail-oriented, and deeply invested in developing others.

Who We Are

For over 40 years, we've been family-owned and operated with a simple mission:

"Our Success is built on Loyalty, Experience, and Pride of our Team. Together, WE set the Standard as the 'Plumbers Plumber'."

That success shows up in the way we treat our customers and our employees. We value preparation over panic, coaching over criticism, and systems over chaos.

Role Overview

This role is the organizational and people heartbeat of our Johnson City, Tennessee Branch.

You will work closely with:

The Regional Operations Center
Field Managers (FM) and Quality Control Supervisors
Outside Sales, Pump Truck Drivers, Apprentices, Trainees, and Plumbing Pros

You'll also be supported by Regional Leadership, Marketing, HR, Customer Relations, and Company Ownership.

This is not a "sit in the office and push numbers" role. It's a hands-on leadership position focused on:

Keeping the branch running smoothly day-to-day.
Supporting Field Managers and technicians in achieving operational success.
Ensuring paperwork, compliance, and dispatch details don't fall through the cracks.
Helping people succeed and advance in their roles.

What You'll Be Responsible For

People & Development

Oversee and support a local branch team of service technicians, apprentices, trainees, and support staff.
Participate in local hiring, onboarding, training tracking, and ongoing team development.
Conduct weekly staff meetings and performance check-ins with a coaching mindset.
Partner directly with Field Managers (FM) to help technicians improve technical proficiency, customer experience, and job confidence.

Organization & Administration

Coordinate daily branch operations and schedule flow to keep technicians productive.
Review and audit technician job paperwork daily in ServiceTitan for accuracy, completeness, and proper call closing.
Ensure shop inventory, equipment maintenance, and administrative compliance standards are met.
Assist with customer follow-ups and written cost estimations.

Support & Problem Solving

Serve as a calm, capable point of contact for field personnel during the day.
Resolve customer concerns with professionalism, urgency, and care.
Support field operations through phone communication and routine on-site visits.
Reinforce company safety protocols and operational standards consistently.

Growth & Collaboration

Work collaboratively with Field Managers and Regional Leadership to hit key operational targets.
Establish daily structure and accountability that supports sustainable growth without team burnout.

Who Thrives in This Role

This role is a great fit if you:

Are highly organized and naturally follow through on administrative details.
Enjoy supporting others and helping service pros build rewarding careers.
Prefer structure, daily routines, and preparation over last-minute urgency and chaos.
Hold people accountable through steady coaching rather than confrontation.
Are dependable, steady, and respected for your consistency.

Qualifications

3-5 years of administrative, branch, or service operations management experience.
Proven experience managing or supporting teams of 8-15+ field or office employees.
Trades or field services experience is a strong plus.
Direct experience using ServiceTitan, Google Workspace, or similar CRM/operating systems.
Strong written and verbal communication skills with high attention to detail.

Benefits & Perks

Quarterly Bonus Plan
Medical, Dental, and Vision Insurance
Retirement Plan with Employer Match
Company-Paid Life Insurance
Paid Time Off & Paid Holidays
Annual School Supply Program
Company-Provided Cell Phone & Tablet
Roto-Rooter Advantage Benefits
Company Events (cookouts, holiday celebrations, team outings)

Final Note to Candidates

If you're someone who wants to build a healthy, well-run branch, support a team you can be proud of, and maintain work/life balance-we'd love to talk with you.

Pre-employment background screening required.

Roto-Rooter is an equal opportunity employer.

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