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Wing Scheduler
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This position supports Wing Scheduling for the 2d Operations Group. The qualifications are the same as for a squadron aircrew scheduler, but the focus shifts from individual aircrew…
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Home Health Clinical Manager
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Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
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Receptionist
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The Receptionist is responsible for the front desk operations of a healthcare facility. Your role will involve greeting patients, scheduling appointments, handling inquiries, and…
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Home Health Clinical Manager
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Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
Added 1 min ago
Mental Health Technician - Cannon Air Force Base, NM
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The Mental Health Technician supports outpatient behavioral health services for Special Operations Forces personnel and families under the clinical supervision of a credentialed behavioral…
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Personal Banker Upper Hanover
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Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking…
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Operations Leader - Cyber/Test
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The Operations Leader - Cyber/Test is responsible for leading daily test operations for the GE Vernova Software & Control Solutions manufacturing plant in Longmont, Colorado. This role is…
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Buyer - Mens Classic/Casual
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Review category, class, and item performance analysis by Associate and Assistant Buyers, determining in-season item-level changes and reorder opportunities.
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Veterinary Practice Manager
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Oversee clinic operations to support consistent performance, wellness plan growth, and client and associate retention
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Member Services Advocate
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- $53,000 USD / year
Member Services Representative / Associate Member Advocate
Added 3 mins ago
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Administrative Assistant Reception
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- $22 USD / hour
DescriptionThe Client Service Associate plays a crucial role in supporting financial advisors while delivering an exceptional client experience within a busy branch office. This individual…
Added 3 mins ago
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Shift Supervisor
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- $20 to $22 USD / hour
Shift supervisor assists managers in all phases of restaurant operations including operation in absence of manager which include.
Added 3 mins ago
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Shift Supervisor
BBL Hospitality
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- $20 to $22 USD / hour
Shift supervisor assists managers in all phases of restaurant operations including operation in absence of manager which include.
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BH
Shift Supervisor
BBL Hospitality
Albany, NY
- $20 to $22 USD / hour
Shift supervisor assists managers in all phases of restaurant operations including operation in absence of manager which include.
Added 3 mins ago
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Shift Supervisor
BBL Hospitality
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- $20 to $22 USD / hour
Shift supervisor assists managers in all phases of restaurant operations including operation in absence of manager which include.
Added 4 mins ago
Coordinator, New Student and Family Programs
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…of undergraduate student leaders, working closely with the Associate Director to ensure effective staffing and program delivery. This position also supports the implementation and support…
Added 4 mins ago
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Director of Clinical Services Home Health
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- $110,000 to $120,000 USD / year
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Technology Support Specialist
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Warehouse Associate
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QC Lab / HSEQ Coordinator
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- From $32.14 USD / hour
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Inventory Control Specialist - Nights (Sun-Thurs, $28+/hr)
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Associate degree in Business, Operations, Supply Chain, General Management, or a related field, is preferred but not required.
Added 6 mins ago
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Child Care Assistant Director
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- $59,000 to $74,000 USD / year
…Partnering closely with the Center Director, you’ll help guide daily operations while maintaining our high standards for care, learning, and safety. From supporting educational programming…
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Assistant Director, RC Curricular Programs, MBA Registrar’s Office
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Store Sales Associate
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The Store Sales Associate is a key member of the US Commercial team and plays an important role in delivering an exceptional customer experience in a fast-paced retail environment. This…
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Preschool Teacher Assistant (3981)
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…standards. Works with families to promote parent involvement in the program. May serve as Bus Monitor on activities where the program transports children. May perform additional duties…

Ross Stores, Inc.

Manager, Assistant Store

Kissimmee, FL, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

GENERAL PURPOSE

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

ESSENTIAL FUNCTIONS

General Operating Requirements
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.

ESSENTIAL FUNCTIONS (cont.)

Customer Service
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. - Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines. - Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES

Manages Work Processes

Business Acumen

Plans, Aligns & Prioritizes

Developing Talent

Collaboration

Leading by Example

Communication

Ensures Accountability & Execution

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritizethose tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.

EDUCATION / CERTIFICATIONS

PHYSICAL REQUIREMENTS

Ability to occasionally push, pull and lift more than 25 lbs.

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to spend up to 100% of working time standing, walking, and moving around the Store.

Ability to use all Store equipment, including PDTs, registers and PC as required.

Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES

Direct supervision of all non-exempt Associates.

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More about this job

Skills

Merchandising
Retail operations
Scheduling
Regulatory compliance
Leadership
Payroll
Reporting
Customer service
Sales
Housekeeping
Teaching
Loss prevention
Cleaning

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