Service Technician

Elevating the Industry. Building Your Future.

At Diamond Roofing Systems, a Roofed Right America, LLC Company, we aren’t just a roofing crew; we are a nationally growing organization. Raising the bar in the commercial and industrial sectors by combining elite craftsmanship with precision, leadership, and growth.

As operations expand and impact scales, we’re looking for dedicated individuals who lead with Integrity, act with Responsibility, and never compromise on Safety. If you are looking to build your Skills past the status quo – Trade Up to a Better Crew.

Top Reasons to Join:

• $25.00-$35.00/hr. based on experience
• 401(k) with Company Match
• Comprehensive Benefits Package
• Paid Time Off

Position Summary: The Service Technician plays a crucial hands on role to be responsible for performing a variety of duties related to maintenance, repair, and installation of various roof types. The Service Technician is instrumental in providing excellence on roofing installation and maintenance; and working with key stakeholders.

The Blueprint for Success - Key Responsibilities:

• Setting project sites up including equipment and scaffolding

• Perform maintenance and repairs on various roof types and systems

• Acting as the main point of communication between the main field and the office

• Troubleshoot problems and implement effective repairs

• Collaborate with team members to ensure timely completion of projects

• Providing leadership to on-site staff, sub-contractors, and other parties

• Investigating and resolving customer complaints

• Ensuring that safety policies are strictly adhered to

• Reviewing project progress to ensure that deadlines are met

• Manage and maintain accurate working documents

• Conduct roof surveys and meet with clients to assess requirements, take measurements, photos, and collect data to be used in plan

• . Provide technical support and guidance to personnel as required

• Develop and maintain relationships with stakeholders, communicate project updates, and manage expectations to ensure stakeholder satisfaction.

• Additional duties as needed

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Requirements

Required:

• High school diploma or GED

• Roofing and/or construction knowledge

• Proficiency in Google, MS Office (Outlook, Word, Excel)

• The ability to work in different environmental conditions.

• Strong leadership and communications skills

• Excellent customer service skills

• Valid Driver's License.

Preferred:

• Proficient in the safe handling and utilization of ladders.

• Effective oral and written communications skills.