Global Program Operations Manager

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

As the Global Program Operations Manager you will play a critical role within the Global Market Access and Commercial Operations organizations. You will serve as the operational owner of Rockwell Automation's commercial partner programs, including Distributor, System Integrator (SI), OEM, and Reseller programs. You will act as the bridge between program strategy and execution, ensuring programs are scalable, measurable, and consistently managed across regions and partner segments.

This role partners closely with Global Market Access leadership, regional channel teams, business units, Commercial Operations, Sales Operations, Finance, and GEBS to drive operational excellence, governance, reporting visibility, partner engagement, and business results.

You will report to the Director of Commercial Operations and work from our Milwaukee HQ on a hybrid basis.

Key Responsibilities

• Own the operational effectiveness, governance, and continuous improvement of global partner programs, including Distributor, System Integrator (SI), OEM, and Reseller programs.
• Develop and maintain scalable program processes, operating models, and governance frameworks that drive consistent execution across regions.
• Lead cross-functional initiatives and strategic projects from planning through implementation, ensuring alignment with business objectives and stakeholder priorities.
• Manage operational processes supporting partner incentive programs, partnering with Finance, GEBS, Commercial Operations, and regional teams to ensure effective execution.
• Establish and monitor program performance metrics, dashboards, and reporting to measure adoption, effectiveness, and business impact.
• Provide strategic and operational guidance to Global Market Access leadership, helping prioritize initiatives and resolve barriers to execution.
• Collaborate with regional Market Access, Channel Management, Sales Operations, and Commercial Operations teams to ensure successful rollout and adoption of programs, initiatives, and systems.
• Escalate and facilitate resolution of issues impacting program effectiveness, operational efficiency, and ease of doing business.

Basic Qualifications

• Bachelor's degree in business, Engineering, Operations Management, or related field or equivalent relevant experience.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications

• 5+ years of experience in program management, commercial operations, channel business operations, or sales.
• Experience supporting distributor, OEM, system integrator, reseller, or channel partner ecosystems.
• Experience leading complex, cross-functional initiatives across global stakeholders and organizations.
• Strong analytical and problem-solving capabilities with the ability to translate data into actionable business recommendations.
• Experience developing and improving business processes, governance models, and operational frameworks.
• The ability to facilitate cross-functional collaboration, manage stakeholder relationships, and drive alignment toward shared objectives.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.