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Added 2 mins ago
Sales Finance Operations Analyst
Palantir Technologies
Palo Alto, CA
…scale our team's impact, and (2) providing hands-on operational support during peak periods - especially quarter-end close. You're both a strategic problem-solver and a reliable operator…
Added 2 mins ago
Model Validation 2nd LOD Sr. Lead Analyst
Citibank, N.A.
United States
Citibank, N.A. seeks a Model Validation 2nd LOD Lead Analyst for its New York, New York location.
Added 3 mins ago
IT ANALYST III (ADMS/OT SYSTEMS INTEGRATION)
VERSANT POWER
Bangor, ME
…throughout the system lifecycle, including configuration, testing, implementation, troubleshooting, and ongoing…
Added 4 mins ago
Asset & Wealth Management, Private Wealth Management, Goldman Sachs Trust Company, Trust Management Professional - New York
Campus
NY
Our Trust Analysts and Associates support all aspects of our business from an operational and account management standpoint. We are seeking professionals who have the ability to thrive in a…
Added 5 mins ago
IT ANALYST III (ADMS/OT SYSTEMS INTEGRATION)
VERSANT POWER
Bangor, ME
…throughout the system lifecycle, including configuration, testing, implementation, troubleshooting, and ongoing…
Added 6 mins ago
Quality Assurance Analyst - Project Lead
Novalink Solutions LLC
West Columbia, SC
…mapping and quality assurance for the final stages of software implementation within an internal business program area. Position will interface with the project manager, project sponsor,…
Added 6 mins ago
CO
Policy Analyst for Specialized Populations
City of New York
New York City, NY
- $100,000 to $110,000 USD / year
Reporting to a team of Advisors on the Deputy Mayor for Health and Human Services’ team, the Policy Analyst will provide project management, analytical, research, and administrative support…
Added 6 mins ago
CO
Policy Analyst for Technology & Innovation
City of New York
New York City, NY
- $110,000 to $125,000 USD / year
- The Policy Analyst will support the Office of Technology and Innovation (OTI) on special projects and strategic planning related to tech innovation, digital service delivery, and improved…
Added 7 mins ago
Senior Analyst
Na Ali'i Consulting & Sales, LLC.
Arlington, VA
Nakupuna Companies is looking for a Senior Analyst to support a client of the Office of the Secretary of War (OSW). The ideal candidate is an expert communicator and able to work with and…
Added 13 mins ago
Change Management Analyst
FirstEnergy
Akron, OH
This Business Analyst is responsible for a broad range of change management activities, including stakeholder analysis, organizational readiness assessments, business process impacts,…
Added 14 mins ago
Security Analyst
Mayo Clinic
Rochester, MN · Rochester
…information and threat actor behavior. Within Security, the Security Analyst will collaborate with a wide-range of Mayo Clinic departments including: the Office of Information Security,…
Added 15 mins ago
Strategic Analytics [Multiple Positions Available]
JPMC page
Plano, TX
…stakeholders to design solutions, develop requirements, and test implementation. The offered position will supervise the employees identified below by helping delegate tasks, monitoring…
Added 15 mins ago
Security Analyst
Mayo US
Rochester, MN
…information and threat actor behavior. Within Security, the Security Analyst will collaborate with a wide-range of Mayo Clinic departments including: the Office of Information Security,…
Added 16 mins ago
Systems Analyst II
Canon Virginia, Inc.
Newport News, VA
The Systems Analyst designs, installs, administers, manages and tunes software systems, hardware and network connections to ensure high levels of availability and security of the supported…
Added 16 mins ago
Budget Analyst II
Rutgers University-New Brunswick
NJ
Rutgers School of Public Health (SPH) is seeking a Budget Analyst II for the Office of Business and Finance within the School of Public Health, located in Piscataway, NJ. The Budget Analyst…
Added 22 mins ago
Sr Analst - Config Mgmt
United Airlines
Houston, TX
The Senior Analyst – Configuration Management is responsible for implementing and maintaining procedures and controls that ensure the accuracy and integrity of aircraft configuration data…
Added 24 mins ago
SAP Functional Analyst-Level 3-CRM
Cintas
Mason, OH
Cintas is currently looking for an SAP Functional Analyst-Level 3 to support the CRM area.
Added 28 mins ago
Methods Process Analyst (Experienced and Senior)
The Boeing Company
Tukwila, WA
Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Methods Process Analyst (Experienced and Senior) to support the 737 Military Derivative P-8 Poseidon submarine…
Added 28 mins ago
EG
Sr IT Governance Analyst
Eliassen Group
Olympia, WA
- $42 to $52 USD / hour
Our client seeks a Sr IT Governance Analyst to provide counsel on IT controls, risk management, and audits. The role partners with the AI Center of Excellence to align internal AI…
Added 29 mins ago
Project Coordinator - Facility Services
CaroMont Health
Gastonia, NC
Job Summary: The Project Coordinator provides a high level of coordination and organizational project support to Project Managers and Construction Manager which includes but is not limited…
Added 51 mins ago
Business Analyst - Lending & PM Tools
CIBC
Chicago, IL
Leading and Mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a…
Added 51 mins ago
Quantitative Model Analyst 3
U.S. Bank
Chicago, IL
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added 52 mins ago
EG
Sr IT Governance Analyst
Eliassen Group
Springfield, IL
- $42 to $52 USD / hour
Our client seeks a Sr IT Governance Analyst to provide counsel on IT controls, risk management, and audits. The role partners with the AI Center of Excellence to align internal AI…
Added 52 mins ago
Senior Research & Planning Analyst
Cleveland, OH
Contributes to the development and execution of all phases of research and evaluation projects, including design, implementation, analysis and report preparation to support the College…
Added 53 mins ago
Model Validation 2nd LOD Sr. Lead Analyst
Citi
NY · New York
Citibank, N.A. seeks a Model Validation 2nd LOD Lead Analyst for its New York, New York location.

Rockland Trust

Digital Ops & Analytics Intern

Rockland, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Help Shape the Future of Digital Banking. Analyze Data. Solve Problems. Power Great Customer Experiences. Digital Banking Systems Analyst Intern Every day, thousands of customers rely on digital banking tools to manage their finances, pay bills, transfer money, and stay connected to their accounts anytime, anywhere. Have you ever wondered what happens behind the scenes to make those experiences seamless, secure, and reliable? As a Digital Banking Systems Analyst Intern, you'll gain hands-on experience supporting the technology and systems that power modern banking. This is an exciting opportunity for students who enjoy technology, analytics, problem-solving, and learning how digital products are built, maintained, and improved. You'll work alongside experienced professionals across Digital Banking, Information Technology, Operations, and vendor partners while gaining valuable exposure to financial technology (FinTech), systems management, data analysis, and digital product support. In addition to your day-to-day responsibilities, you'll participate in a collaborative summer intern project, partnering with fellow interns to solve a real business challenge, develop recommendations, and present your findings to organizational leadership. This internship is designed to help you learn, grow, expand your professional network, and build career-ready skills that can support future opportunities in technology, business analytics, financial services, product management, operations, and beyond.

What You'll Do Gain Real-World Experience Supporting Digital Banking Technology As a member of the Digital Operations & Analytics Team, you'll work closely with the Digital Banking Analyst Manager and Digital Banking professionals to help support the systems and tools that customers interact with every day.

You'll gain exposure to a variety of customer-facing digital solutions, including:

Online Banking
Mobile Banking
Bill Pay Services
Digital Banking Platforms
Banking Technology Solutions

This role offers the opportunity to see how technology, business operations, data, and customer experience come together within a modern financial institution.

Key Responsibilities

As a Digital Banking Systems Analyst Intern, you will:

Assist with the support and monitoring of digital banking systems, including online and mobile banking platforms.
Help research, document, and troubleshoot system issues and support requests.
Participate in system testing for upgrades, enhancements, and new features.
Analyze data and help prepare reports and operational metrics using Excel and other reporting tools.
Create and maintain process documentation, workflows, and reference materials.
Support special projects and process improvement initiatives related to digital banking and banking technology.
Collaborate with Digital Banking, Information Technology, and other departments to understand how digital systems support customer and business needs.
Gain exposure to vendor relationships, system management, and technology operations within a regulated banking environment.
Participate in collaborative summer intern projects.

What You'll Learn

Throughout the summer, you'll gain practical exposure to:

Digital banking platforms and customer-facing financial technology solutions.
Banking operations and technology management.
System support, troubleshooting, and issue resolution processes.
Software testing, upgrades, and feature implementation.
Data analysis and operational reporting.
Business process documentation and workflow management.
Cross-functional collaboration between technology and business teams.
Financial technology (FinTech) trends and innovations.
Professional communication, project management, and presentation skills.

You'll leave with a deeper understanding of how technology drives the customer experience and supports business operations within the financial services industry.

What You'll Gain This internship is designed to help you build both technical and professional skills that employers are looking for.

By the end of the summer, you'll have:

Hands-on experience supporting real-world digital banking systems.
Exposure to financial technology and digital product operations.
Experience analyzing data and translating information into actionable insights.
Opportunities to improve your troubleshooting and problem-solving abilities.
Increased confidence working with technology platforms and business applications.
Mentorship from experienced Digital Banking and technology professionals.
Exposure to cross-functional teamwork and project collaboration.
Executive presentation experience through the summer intern project.
Meaningful accomplishments and practical experience that can help differentiate you in future internships and full-time career opportunities.

The Summer Intern Experience At Rockland Trust, interns are more than observers. You'll be treated as a valuable member of the team and given opportunities to contribute to meaningful projects that make an impact. As part of our internship program, you'll also participate in collaborative summer project where you'll:

Partner with interns.
Tackle a real business challenge.
Develop creative solutions and recommendations.
Strengthen teamwork and leadership skills.
Build relationships across the organization.

This experience helps you develop confidence, professional presence, and real-world business skills that will benefit you throughout your career.

Required Qualifications

Rising junior or senior pursuing a Bachelor's degree in:
Business
Information Systems
Computer Science
Data Analytics
Finance
Mathematics
Or a related field
Strong computer skills, including proficiency in Microsoft Excel.
Strong analytical, problem-solving, and organizational skills.
Excellent attention to detail.
Effective written and verbal communication skills.
Ability to learn new systems and technology quickly.
Ability to work both independently and collaboratively in a team environment.

Preferred Qualifications

Experience using Excel for data analysis, reporting, pivot tables, formulas, or charts.
Coursework or project experience involving data analysis, information systems, programming, or business technology.
Exposure to application testing, troubleshooting, or technical support through coursework, internships, student organizations, or extracurricular activities.
Interest in digital banking, financial technology (FinTech), banking operations, or business systems.

Who Should Apply? This internship is a great fit for students who are curious about technology, enjoy solving problems, love working with data, and want to understand how digital products support customers every day. Whether your interests are in technology, analytics, systems management, FinTech, product development, or business operations, you'll gain valuable real-world experience while building the skills needed for long-term career success. If you're excited about technology, eager to learn, and looking for an opportunity to make an impact while building your future career, we'd love to have you join our team this summer.

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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More about this job

Skills

Computer technology
Data analysis
Customer experience
Research
Solve ICT system problems
Microsoft Excel
Documentation
Process improvement
Troubleshooting
Reporting
Business processes
Workflow
Collaboration
Communication skills
Project management
Presentation skills
Problem solving
Teamwork
Leadership
Computer science
Computer skills
Organizational skills
Attention to detail
Technical support

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