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Added just now
CM
Director, Proposal Development
Centene Management Company LLC
Remote, United States
- $134,600 to $249,000 USD / year
Conduct initial planning with senior management to analyze potential win themes and overall approach
Added just now
CM
Vice President, Strategic Initiatives
Centene Management Company LLC
Remote, United States
- $207,000 to $392,100 USD / year
12+ years experience in product management, strategy, change management and project management required.
Added 2 mins ago
General Services Coordinator (Opus Select)
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Virginia Beach, VA
Communicate repair timelines, service expectations, and project updates.
Added 3 mins ago
Technical Services Project Management (Level 5)
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Added 3 mins ago
Director of Pricing - Salt Lake City, Denver, Mesa, or Las V
CODALE ELECTRIC SUPPLY, INC
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…consistency across the organization. This role serves as the senior leader for pricing governance, special pricing agreements (SPAs), rebate management, analytics, reporting, and pricing…
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Senior Electrical Engineer - Directed Energy
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Albuquerque, NM
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Senior Specialist, Program Management
L3Harris Technologies
Huntsville, AL
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AE
Senior Associate - Program Management
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Salt Lake City, UT
- $89,250 to $150,250 USD / year
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Senior Gas Fleet Overhaul Project Manage
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Senior Gas Fleet Overhaul Project Manager location: VINEYARD,UT,US,84042 Company: PacifiCorp ## POWER YOUR GREATNESS PacifiCorp is seeking customer-centric candidates to grow and sustain…
Added 4 mins ago
SCA Technical Writer III
SAIC
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Senior Manager, Stay Score Support Program Administration
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Five (5) years of experience in program administration, project management, hotel operations, guest experience or performance improvement.
Added 5 mins ago
Mechanical Engineer, Prin
Quanta Power Solutions, LLC
Birmingham, AL
Mentor senior engineers, project leads, and technical specialists throughout the organization.
Added 6 mins ago
Sr. Program Mgr
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San Jose, CA
The Senior Program Manager leads and manages complex power electronics programs. The ideal candidate will have a strong background in Defense & Space systems, program lifecycle management,…
Added 7 mins ago
Learning & Event Coordinator V
MED Medtronic Inc
Minneapolis, MN
The Learning and Event Coordinator V provides senior-level project, program, meeting, and event coordination for executive leadership programs and large internal conferences. This role…
Added 10 mins ago
Managing Director, Corporate Functions Technology
Cigna Management Company, LLC
Remote, United States
A critical mandate of the role is to accelerate the transition from traditional project-based technology delivery toward durable, product-oriented teams and iterative, outcome-based ways of…
Added 11 mins ago
Scientific Program Manager
Axle
Bethesda, MD
…With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate…
Added 11 mins ago
Area Leader Trainee Intern
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Charlotte, NC
The Field Operations Internship Program is a paid summer internship that immerses interns in the fast-paced work environment of 7-Eleven. The program will consist of four segments that will…
Added 13 mins ago
Business Development Associate -Technology Banking
JPMC page
San Francisco, CA
Strong organizational and project management skills, with experience planning or supporting events
Added 13 mins ago
UO
Commitments Budget Analyst
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
This Commitments Budget Analyst position in the University of Colorado School of Medicine, Dean's Office oversees the management, allocation, and financial analysis of a substantial ~$900M…
Added 13 mins ago
JL
Leasing Summer 2027 Internship - Denver, CO
Jones Lang LaSalle
Denver, CO
- $40,123 USD / year
Strong project management skills to prioritize high-impact activities.
Added 13 mins ago
B&
Senior CAD Administrator - Bentley
Bolton & Menk, Inc.
Greenwood Village, CO
- $31,533 USD / year
Strong project and time management skills as well as effective communications skills are essential.
Added 13 mins ago
AC
Assistant Vice President, Health Analytics Data Scientist
Aon Corporation
Denver, CO
- $160,000 to $190,000 USD / year
review code and models, document and present results to clients and senior leaders, and take models from development into governed, monitored production, working closely with actuaries,…
Added 13 mins ago
Analyst, Health Economics & Outcomes Research (HEOR)
Bausch+Lomb Companies Inc.
USA - Remote, OR
Support project management activities, including study timelines, documentation, and deliverable tracking.
Added 14 mins ago
S
Senior Product Development Engineer
Sirtex
Woburn, MA
- $94,970 to $118,712 USD / year
Sirtex Medical is hiring a Sr. Product Development Engineer to serve as the senior individual-contributor technical authority. You will provide project leadership, own the technical…
Added 14 mins ago
S
Staff Product Development Engineer
Sirtex
Woburn, MA
- $123,612 to $154,515 USD / year
Sirtex Medical is hiring a Staff Product Development Engineer to serve as the senior individual-contributor technical authority. You will provide project leadership, own the technical…

Rocket Travel, Inc.

Operations Specialist - Chicago

Chicago, IL, United States

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Job details

Experience: 1-5 years of experience
Posting language: English
Posted: Sep 3, 2026

Original job description

Get to Know Our Team

The B2B Commercial Strategy team helps shape the future direction of Booking Holdings Global B2B entity

As an Operations Specialist you will be responsible for processing and coordinating operational requests and projects to support our B2B partners (Managed and/or Self Serve) during the different parts of their partner journey; from sign-up, on-boarding and payouts to optimizing our internal and external partner Knowledge Center.

You will be responsible for driving innovation and quality improvement projects and are expected to be an expert in one or more of the operations area:

Managed partners- contracting, payments, system administration
Self Serve - partner analysis & experience, products, system administration

You are expected to lead by example by showing a positive can-do attitude and role modeling the principle of taking ownership.

Excellent communication and organizational skills are required in this role.

You will be based in Winnipeg Canada reporting to your Team Lead / Manager within the B2B team

What You'll Be Doing:

Support: Handling of operations ticket inbound from our Commercial team and Partners
Projects: Innovate the existing processes by initiating and driving medium sized* projects to improve efficiency, quality and/or Partner experience
Coordinate with the Legal, Privacy and Fraud, Finance and/or Accounts Payables departments to ensure smooth contractual or financial facilitation
Apply critical thinking and independently drive improvements across the team
Share knowledge and best practices across teams, both centrally and in the regions
Creating and documenting the processes to be followed by the commercial teams and operational teams
Handling of ticket inbound from Partners (Self Serve)
Maintaining high service levels according to set SLA’s

Handles tickets and projects in one or more areas of expertise:

Managed Partners:

Contracting:
Draft contracts using guidance & legal playbook for Central teams (ranging from regular to complex requested changes) and approve or reject proposed changes from partners
Leading medium sized projects (eg. on process innovation, legal templates and / or optimizing our tools)
Train and support account managers in the processing and coordination of all Contracting requests
Payments:
Coordinate creation of credit slips and payment batches for all Partners
Investigate payment issues and/or commission errors and come up with innovative, scalable solutions
Dispute management
Perform pre-emptive account maintenance to prevent failed payments
Using SQL queries combining tables, perform commission errors or data discrepancy investigations
Train and support account managers and partners on all Financial and Payment requests

Self Serve:

Partner experience:
Drive partner profile analysis in efforts to increase positive partner experience through self serve platform (Knowledge base)
Analysis of Partner-facing campaigns and surveys
Work collaboratively with Business Performance team to align priorities
Underlying focus on decreasing inbound and increasing automations while simultaneously increasing the positive self serve partner experience

What You'll Bring:

Strong operational mindset required; 3+ relevant experience in Global Operations department preferred
Strong project management skills, with experience leading cross-functional initiatives from planning through execution
Commercially minded and result driven;
High learning ability;
Highly organised, can work to deadlines and manage multiple and competing projects
Clear communicator who can explain complex problems in a simple way to senior stakeholders
Excellent attention to detail
Thrives in a fast-paced and ambiguous environment
High integrity, with an ability to develop deep and lasting internal relationships
Someone who can “Be Brave and Own It”: Independent, proactive and self-motivated
Skilled at managing expectations and securing internal resource
Strong customer service ethos
Drives high standards in themselves and in their colleagues
High learning ability
Good communication skills and fluency in both spoken and written English
Proactive self starter with the ability and willingness to take ownership
Very well-organized with a critical mind-set
Bachelor degree or Masters Degree
1-5 years of experience
Analytical skills, able to build, interpret and action reports
Good project management skills
Experience working with Microsoft Word, Excel & MySQL , Salesforce and/or other systems is required;
Specific skills/ knowledge applies based on function:

•

Contracting: legal background preferred
Payments: SQL knowledge
Experience Salesforce or other CRM/ticketing systems required

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The range for Chicago is: $77,000 - $85,000 + Annual Bonus Potential + Benifits

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer and must be able to work a hybrid work schedule with 2-3 days per week in the stated physical office (unless otherwise indicated).

Equal Opportunity Employer

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

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