Jobs in the United States

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Added 1 min ago
Manager, Corporate Development
Ford Motor Company
Cheyenne, WY
…highly analytical and commercially minded Corporate Development Manager to help evaluate, structure, and execute transactions globally across Ford's businesses. This role offers direct…
Added 1 min ago
PH
Ruconest Account Manager - Northern California
Pharming Healthcare
Cheyenne, WY
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory
Added 1 min ago
Center Assistant Manager
Westgate Resorts
Lake Park, GA
Additionally, the person must possess and adhere to the following core company values:
Added 1 min ago
VP – Software Delivery
Maximus
Cheyenne, WY
Work directly with the Program Manager and Technology Delivery Leader to document how scope changes impact contractual delivery; ensure clear and concise communications between all impacted…
Added 1 min ago
SS
Guest Service Cashier Part-Time
Stinker Store
Rawlins, WY
- Part-time
…earned wages before your regular payday. - Employee Assistance Program - Employee referral bonuses - $0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m. - Ongoing…
Added 1 min ago
PH
Ruconest Account Manager - Upper Midwest
Pharming Healthcare
Cheyenne, WY
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory
Added 1 min ago
Senior Manager, Software Development
CVS Health
Remote, United States
Added 1 min ago
SS
Guest Service Cashier Part Time Closing
Stinker Store
RAWLINS, WY
- Part-time
…earned wages before your regular payday. - Employee Assistance Program - Employee referral bonuses - $0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m. - Ongoing…
Added 1 min ago
Food & Beverage Manager
Stinker Store
Sinclair, WY
- 1-2 years of retail, food & beverage, or convenience store experience required
Added 1 min ago
Assistant Store Manager
Stinker Store
Rawlins, WY
or law) - Must have valid driver's license and proof of insurance
Added 1 min ago
PH
Ruconest Account Manager - Central California/Nevada
Pharming Healthcare
Cheyenne, WY
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory
Added 2 mins ago
Manager In Training
Raymour & Flanigan
Natick, MA
Candidates must have authorization to work in the U.S
Added 3 mins ago
A
Customer Service Representative II (Remote)
AECOM
Remote, United States
- $22 to $30 USD / hour
The role reports to the Customer Support Manager, and weekend work is part of the regular schedule. The goal is a join a team that will support the CTrides operation to ensure the program…
Added 3 mins ago
KF
Manager Trainee (MT)
Kinsmith Finance
North Charleston, SC
- $14 to $15 USD / hour
The Manager in Training program prepares motivated individuals to become branch managers within our company.
Added 3 mins ago
KF
Manager Trainee (MT)
Kinsmith Finance
North Charleston, SC
- $14 to $15 USD / hour
The Manager in Training program prepares motivated individuals to become branch managers within our company.
Added 3 mins ago
CME Coordinator
Parkview Health
Fort Wayne, IN
Valid driver's license required
Added 3 mins ago
eCommerce Sales Manager-North America
Evolution Power Tools LLC
Chicago, IL
We are seeking a highly driven and strategic eCommerce Manager to lead performance across our North American digital channels, including Retail eCommerce (Home Depot, Lowe’s, etc.), Amazon,…
Added 5 mins ago
Associate Engineer in the EDG - 37884
The MathWorks, Inc.
Natick, MA
You will receive extensive training, mentoring, and coaching to prepare for a Program Manager role within the MathWorks Program Management organization. Program Managers at MathWorks work…
Added 5 mins ago
Engineer in the EDG - Program Man 37883
The MathWorks, Inc.
Natick, MA
You will receive extensive training, mentoring, and coaching to prepare for a Program Manager role within the MathWorks Program Management organization. Program Managers at MathWorks work…
Added 6 mins ago
General Manager MetroBus
Bi-State Development Agency of the Missouri-Illinois Metropolitan District
St. Louis, MO
Participate in our wellness program, which includes free health screenings
Added 6 mins ago
Clinical Laboratory Supervisor - Francis
Boston Children's Hospital
Brighton, MA
Working with the laboratory manager to assure that adequate numbers of fully trained and competent staff are scheduled to perform the work of the laboratory.
Added 8 mins ago
Product Owner, IT
Navitus Health Solutions, LLC
Remote, United States
…equivalent work experience required.• Product Owner, Product Manager, Scrum Master, or SPC Certification preferred.• 3+ years of experience as a Business Analyst, Product Owner, Product…
Added 8 mins ago
Area Maintenance Mgr II
Amazon
Robbinsville, NJ
As an Area Maintenance Manager, you will transform workplace environments by leading a dynamic maintenance team that ensures safety, efficiency, and operational excellence. In this critical…
Added 8 mins ago
CG
LINE SERVER (PART TIME)
Compass Group, North America
West Long Branch, NJ
- $16.5 to $17.5 USD / hour
- Part-time
…procedures. May be directed by the kitchen supervisor, relief manager or team leader to ensure that quality service is provided at all…
Added 8 mins ago
Senior Manager, Software Development
CVS Health
Remote, United States

Rocket Travel, Inc.

Operations Specialist - Chicago

Chicago, IL, United States

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Experience: 1-5 years of experience
Posting language: English
Posted: Sep 3, 2026

Original job description

Get to Know Our Team

The B2B Commercial Strategy team helps shape the future direction of Booking Holdings Global B2B entity

As an Operations Specialist you will be responsible for processing and coordinating operational requests and projects to support our B2B partners (Managed and/or Self Serve) during the different parts of their partner journey; from sign-up, on-boarding and payouts to optimizing our internal and external partner Knowledge Center.

You will be responsible for driving innovation and quality improvement projects and are expected to be an expert in one or more of the operations area:

Managed partners- contracting, payments, system administration
Self Serve - partner analysis & experience, products, system administration

You are expected to lead by example by showing a positive can-do attitude and role modeling the principle of taking ownership.

Excellent communication and organizational skills are required in this role.

You will be based in Winnipeg Canada reporting to your Team Lead / Manager within the B2B team

What You'll Be Doing:

Support: Handling of operations ticket inbound from our Commercial team and Partners
Projects: Innovate the existing processes by initiating and driving medium sized* projects to improve efficiency, quality and/or Partner experience
Coordinate with the Legal, Privacy and Fraud, Finance and/or Accounts Payables departments to ensure smooth contractual or financial facilitation
Apply critical thinking and independently drive improvements across the team
Share knowledge and best practices across teams, both centrally and in the regions
Creating and documenting the processes to be followed by the commercial teams and operational teams
Handling of ticket inbound from Partners (Self Serve)
Maintaining high service levels according to set SLA’s

Handles tickets and projects in one or more areas of expertise:

Managed Partners:

Contracting:
Draft contracts using guidance & legal playbook for Central teams (ranging from regular to complex requested changes) and approve or reject proposed changes from partners
Leading medium sized projects (eg. on process innovation, legal templates and / or optimizing our tools)
Train and support account managers in the processing and coordination of all Contracting requests
Payments:
Coordinate creation of credit slips and payment batches for all Partners
Investigate payment issues and/or commission errors and come up with innovative, scalable solutions
Dispute management
Perform pre-emptive account maintenance to prevent failed payments
Using SQL queries combining tables, perform commission errors or data discrepancy investigations
Train and support account managers and partners on all Financial and Payment requests

Self Serve:

Partner experience:
Drive partner profile analysis in efforts to increase positive partner experience through self serve platform (Knowledge base)
Analysis of Partner-facing campaigns and surveys
Work collaboratively with Business Performance team to align priorities
Underlying focus on decreasing inbound and increasing automations while simultaneously increasing the positive self serve partner experience

What You'll Bring:

Strong operational mindset required; 3+ relevant experience in Global Operations department preferred
Strong project management skills, with experience leading cross-functional initiatives from planning through execution
Commercially minded and result driven;
High learning ability;
Highly organised, can work to deadlines and manage multiple and competing projects
Clear communicator who can explain complex problems in a simple way to senior stakeholders
Excellent attention to detail
Thrives in a fast-paced and ambiguous environment
High integrity, with an ability to develop deep and lasting internal relationships
Someone who can “Be Brave and Own It”: Independent, proactive and self-motivated
Skilled at managing expectations and securing internal resource
Strong customer service ethos
Drives high standards in themselves and in their colleagues
High learning ability
Good communication skills and fluency in both spoken and written English
Proactive self starter with the ability and willingness to take ownership
Very well-organized with a critical mind-set
Bachelor degree or Masters Degree
1-5 years of experience
Analytical skills, able to build, interpret and action reports
Good project management skills
Experience working with Microsoft Word, Excel & MySQL , Salesforce and/or other systems is required;
Specific skills/ knowledge applies based on function:

•

Contracting: legal background preferred
Payments: SQL knowledge
Experience Salesforce or other CRM/ticketing systems required

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The range for Chicago is: $77,000 - $85,000 + Annual Bonus Potential + Benifits

E-Verify Program Participant We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S. For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer and must be able to work a hybrid work schedule with 2-3 days per week in the stated physical office (unless otherwise indicated).

Equal Opportunity Employer

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

E-Verify Program Participant

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

System administration
Organizational skills
Critical thinking
Check payment
SQL
Project management
Attention to detail
Customer service
Communication skills
Analytical skills
Microsoft Word
Microsoft Excel
MySQL
Salesforce

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Work requirements

Jobs in the United States