Jobs in the United States

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Added 11 hours ago
A
Senior Mainframe CICS Systems Programmer
ADP
San Dimas, CA
- $93,400 to $230,000 USD / year
ADP is hiring a Senior Mainframe CICS Systems Engineer
Added 16 hours ago
CT
Senior Mainframe Security Engineer (RACF)
Computer Task Group, Inc
UNAVAILABLE
- $64 to $69 USD / hour
CTG is seeking a Senior Mainframe Security Engineer to maintain and improve security across a client’s IBM z/OS environments. You’ll administer RACF, manage encryption keys and…
Added 17 hours ago
Health & Human Services - Technical Engineer
Deloitte US
Charlotte, NC · Columbus, OH · Dayton, OH · Louisville, KY · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC
Ability to support phased modernization of legacy mainframe systems - including z/OS, COBOL, Natural, and DB2 - with legacy and cloud-hosted components operating in parallel.
Added 1 day ago
Infrastructure Support Engineer-Intermediate Level
USAA
San Antonio, TX
We offer a flexible work environment that requires an individual to be in the office 4 days per week
Added 1 day ago
Software Engineer – Mainframe (COBOL/PL1)
State Farm
Bloomington, IL · Dunwoody, GA · Richardson, TX · Tempe, AZ
…experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter…
Added 1 day ago
Mainframe Application Modernization Architect
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
Mainframe Application Modernization Lead Software Engineer and Architect – AI & Engineering/EaaS
Added 1 day ago
Infrastructure Engineer
SEI Global Services, Inc.
Oaks, PA
SEI is looking to hire an Infrastructure Engineer. You will be part of a team that manages and supports IBM Systems Z hardware and software; provides primary support for mainframe related…
Added 1 day ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 2 days ago
Sr or Lead zOS Mainframe Systems Engineer
System One
Reston, VA
Seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC…
Added 2 days ago
ND
Senior System Analyst
NTT DATA Americas, Inc.
Plano
- $80,000 to $115,000 USD / year
We are seeking a Senior Systems Analyst with 10+ years of experience in mainframe systems, data integration, and legacy modernization to support application analysis, data migration, and…
Added 2 days ago
RS
Technical Support Engineer II
Rocket Software Inc
Bentonville, AR
- $57,500 to $77,625 USD / year
Experience Level: 2 - 5 years in a mainframe systems programming or advanced technical support role.
Added 2 days ago
ND
Senior System Analyst
NTT DATA Services
Plano, TX
- $80,000 to $115,000 USD / year
We are seeking a Senior Systems Analyst with 10+ years of experience in mainframe systems, data integration, and legacy modernization to support application analysis, data migration, and…
Added 4 days ago
Senior Mainframe z/OS Engineer (Remote/ Work from
First National Bank of Omaha
Byhalia, MS
Added 6 days ago
Entry Level Mainframe Systems Engineer
General Motors LLC
Warren, MI
As a Systems Engineer at GM, you will have the opportunity to work with cutting-edge technologies in a global organization that values innovation. You’ll help modernize our worldwide…
Added 6 days ago
K
Senior GDPS Consultant (Remote)
Kforce
Remote, United States
- $100 to $110 USD / hour
We are looking for a hands-on GDPS engineer or architect, not simply someone who has worked in a mainframe environment where GDPS was installed. The successful candidate should have direct…
Added 7 days ago
Mainframe Technical Engineer
Highmark Health
Jefferson City, MO
…supporting the design, development, and maintenance of our Mainframe technical solutions, ensuring their efficient and reliable operation. This position will be responsible for contributing…
Added 7 days ago
Mainframe Systems Engineer - z/OS Programmer
Regions Bank
Birmingham, AL
At Regions, the Mainframe Systems Engineer installs and maintains mainframe operating systems ensuring the stability, performance and security of our mainframe environment while driving…
Added 7 days ago
Senior Mainframe z/OS Engineer (Remote/ Work from Home)
First National Bank of Omaha
Darbydale, OH
…fits into our organization's success. Summary of the Job: The Mainframe Senior Engineer Position is part of a managed services engineering team. The Mainframe Senior Engineer is responsible…
Added 7 days ago
Mainframe Storage Engineer (Entry Level)
CGI Technologies and Solutions, Inc.
Durham, NC
CGI Federal is seeking a Mainframe Storage Engineer to support the Social Security Administration (SSA) in maintaining and enhancing its enterprise mainframe storage environment. The…
Added 7 days ago
Mainframe Systems Engineer
Regions Bank
Charlotte, NC
At Regions, the Mainframe Systems Engineer installs and maintains mainframe operating systems ensuring the stability, performance and security of our mainframe environment while driving…
Added 7 days ago
RS
Senior Software Engineer - IMS TM/DB Application Programmer
Rocket Software
Jefferson City, MO
- $120,500 to $162,675 USD / year
We are seeking an accomplished Senior Software Engineer with deep expertise in IBM IMS Transaction Manager (TM) and Database (DB) application programming to drive the evolution of our IMS…
Added 7 days ago
Senior Mainframe Technical Engineer
Highmark Health
Jefferson City, MO
Highmark seeks a highly motivated Lead IT Infrastructure Engineer/Lead Mainframe Platform Engineer to lead the design, implementation, and maintenance of our critical mainframe systems.…
Added 7 days ago
Mainframe Network Engineer
Travelers Insurance Company
Jefferson City, MO
Travelers is seeking a Mainframe Network Engineer to join our organization as we grow and transform our Enterprise Technology Solutions organization, Our Infrastructure Engineers serve as a…
Added 7 days ago
B&
Public Cloud Platform Engineer (AWS / Linux / Ansible)
Bucher & Christian Consulting Inc.
Jersey City, NJ
- $70 to $76 USD / hour
Engineer reliable, scalable, and secure systems across multiple data centers and cloud or virtualized platforms.
Added 7 days ago
Sr. Systems Engineer - Mainframe API Services
U.S. Bank
Earth City, MO
Bank location three (3) or more days per week

Rocket Software Inc

Technical Support Engineer II

Bentonville, AR, United States

$57,500 to $77,625 USD / year

Apply on rocket.wd5.myworkdayjobs.com About employer

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Job details

Pay: $57,500 to $77,625 USD / year
Experience: Experience Level: 2 - 5 years in a mainframe systems programming or advanced technical support role.
Posting language: English
Posted: Nov 10, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Technical Support Engineer II delivers advanced technical support to Rocket customers within the z/Security Business Unit, resolving complex issues related to product installation, configuration, and functionality. This role requires strong Tier 3 support experience, including hands on exposure to IBM Guardium Data Security and Multi Factor Authentication solutions. Working with a high degree of autonomy, the engineer independently diagnoses and troubleshoots escalated issues, performs root cause analysis, and drives resolution in partnership with customers and internal Engineering teams. The Technical Support Engineer III serves as a senior technical resource within the team, contributing expertise to complex problem scenarios while operating with limited direction in a collaborative, fast paced environment.

Essential Duties and Responsibilities:

•

Able to assess customer needs and set expectations
Provide moderate application guidance and level II customer support and resolution for assigned product list
Verify accuracy of business impact statements as provided by the customer
Perform problem verification by confirming a customer’s environment, error messages, and symptoms of a problem
Able to troubleshoot common problems
Use testing tools for troubleshooting
Research moderate to complex cases using knowledgebases, documentation etc.
Gather and analyze information to develop reproducible cases
Prepare, recommend and implement solutions
Mastery of creating case tracking details for use by team members for similar/future problem resolution
Assist other Support Engineers at different levels
Accountable for team and individual results
Participate in internal projects and other work as directed
Self-directed learning to expand expertise of IBM/Rocket Software products
Contributes to training content, as necessary
Act as a point of escalation in the preparation, recommendation, and implementation of solutions for junior technical support team members
Available for some after hours, weekend and holiday work

Required Qualifications:

Experience Level: 2 - 5 years in a mainframe systems programming or advanced technical support role.
Academic Background: A bachelor’s degree in computer science, Engineering, or a related field (or equivalent professional experience).
Advanced English communication for interfacing with global engineering teams and explaining complex root-cause analyses to enterprise clients

•

IBM Security Guardium STAPs for z/OS

Strong understanding of S‑TAP data monitoring mechanisms, including traffic interception via SMF exits, DB2/IMS/CICS interfaces, and UNIX System Services (USS).
Experience analyzing and optimizing the CPU and memory footprint of S‑TAP agents running on high‑volume production LPARs.
Proven ability to configure and maintain integration between z/OS agents and the Guardium Collector appliance, including TLS/SSL certificate management.

•

IBM Z Multi-Factor Authentication (MFA)

Knowledge of integrating multiple authentication factors, including RSA SecurID, RADIUS, PIV/CAC smart cards, and OIDC‑compliant identity providers.
Understanding MFA readiness for z/OS applications such as TSO/E, CICS, and IMS, with the ability to troubleshoot PassTicket and JWT (JSON Web Token)‑related issues.
Hands‑on experience configuring PAGENT, AT‑TLS, and required started tasks to support the MFA services environment.

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Annual salary range for this position is between $57,500.00 - $77,625.00 gross before taxes.

What Rocket Software can offer you in USA:

Unlimited Vacation Time as well as paid holidays and sick time
Health and Wellness coverage options for Rocketeers and dependents
Life and disability coverage
Fidelity 401(k) and Roth Retirement Savings with matching contributions
Monthly student debt benefit program
Tuition Reimbursement and Certificate Reimbursement Program opportunities
Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Jobs in the United States