General Manager

Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control!

Our Mission is to protect customer’s homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that makes our employees proud to work at Rocket.

Job Type

Full-Time: Salary

Work Week | Work Hours

Monday – Friday, occasional Saturdays | 7:30am – 5:00pm

Specialties / Licenses or Certifications

License in Pest Control (GHP), Termite (WDO), Wildlife, Lawn & Ornamental and/or Fumigation

Our Position

Oversees one or more Rocket branch locations and is accountable for branch revenue, performance, and goal achievement. Responsible for employee hiring, training, performance management, and development. Provides leadership, models company values, and ensures all business operations are conducted ethically and professionally.

Your Rewards

• 8 Company-paid Holidays
• Earn up to 10 Days of Paid-Time Off, annually
• Company-Paid Group Life Insurance and Short-Term Disability
• Medical, Dental, and Vision plans
• Retirement & Savings Plan with up to 5% Company match
• Employee Assistance Program

Your Responsibilities

• Lead branch leadership teams in executing strategic plans to enhance customer satisfaction, profitability, productivity, and operational efficiency across assigned regions.
• Monitor branch performance and reallocate resources to optimize results.
• Oversee financial performance by developing short- and long-term plans, managing budgets, ensuring sound controls, and preparing reliable monthly and quarterly projections.
• Provide training, coaching, and guidance to branch and service-level managers to foster a high-performing culture focused on customer care and employee engagement.
• Promote and maintain a safety-first environment that protects customers and employees.
• Assume full operational leadership of branches during local leadership vacancies.
• Support integration of acquisitions by aligning processes, systems, and branding with company standards.
• Ensure proper use and functionality of PestPac and related systems through training and oversight.
• Collaborate with regional leadership to develop and implement sales strategies aligned with company objectives.
• Dedicate at least 20% of work hours to in-field leadership, including job inspections, compliance checks, and customer engagement.
• Identify and share best practices across branches and implement creative solutions to drive sales growth.
• Partner with non-operational teams to improve processes, provide operational insights, and support decisions with legal, contractual, and tax implications.
• Ensure full compliance with safety regulations and company policies.
• Maintain company vehicles, equipment, and tools in proper condition and adhere to all driving laws and policies.
• Accurately interpret and apply product and PPE labels in compliance with state and federal regulations.
• Conduct property inspections to identify additional service needs and generate leads or close sales as required.
• Manage company credit cards and expense reporting.
• Perform additional duties and projects as assigned.

Our Requirements

• Education: Bachelor’s degree is preferred or equivalent experience.
• Experience: 5+ years of related experience in the service industry and in a leadership capacity.
• Demonstrated experience with executive management decision-making and P&L responsibility.
• Proven leadership and team building skills to build consensus, rally support around common goals and to motivate groups and individuals.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
• Analytical Skills: Strong problem-solving, attention to detail, data interpretation skills, and capability to translate complex data into actionable insights.
• Soft Skills: Excellent written and verbal communication; ability to work independently and collaboratively; strong relationship building skills; professional; results-oriented and team focused.
• Other Requirements:
• Reliable transportation.
• Successful completion of a criminal background check.
• Successful completion of pre-employment drug screening.
• Successful completion of a three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier.
• Must be able to work Saturdays.
• Position requires frequent overnight travel.

Rocket Pest is an equal opportunity employer. All qualified applicants will receive consideration for employment.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Rocket Pest, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.