Jobs in the United States

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Added 1 min ago
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Atlanta, GA · New York, NY
Solid working knowledge of Generative AI (LLMs, RAG, fine-tuning) and Agentic AI (multi-agent orchestration, workflow automation).
Added 18 mins ago
Systems Engineer II
SEACORP
Middletown, RI
SEACORP is seeking a well-qualified Systems Engineer II.
Added 18 mins ago
Systems Engineer I
SEACORP
Middletown, RI
SEACORP is seeking a well-qualified Systems Engineer I.
Added 19 mins ago
WordPress Support Engineer
Rocket.net
Remote, United States
Write KBs and technical articles for our blog to further distribute knowledge within the community.
Added 19 mins ago
Site Reliability Engineer (SRE)
Rocket.net
Remote, United States
…everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical…
Added 19 mins ago
M
X-ray Detector Manufacturing Engineer I
Moxtek
Orem, UT
- $70,000 to $72,000 USD / year
The Manufacturing Engineer will be responsible for implementing statistical process control (SPC), statistical analysis, Lean Six Sigma principles, and process optimization to increase…
Added 31 mins ago
EG
Databricks Data Engineer
Eliassen Group
Bismarck, ND
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 33 mins ago
Engineering Apprentice
Flowers Foods
Villa Rica, GA
The maintenance engineer apprentice program is a hands-on training program designed to prepare individuals to perform scheduled as well as unscheduled maintenance tasks in a fast – paced…
Added 34 mins ago
FF
Engineering Apprentice
Flowers Foods
Villa Rica, GA
- $21.51 USD / hour
The maintenance engineer apprentice program is a hands-on training program designed to prepare individuals to perform scheduled as well as unscheduled maintenance tasks in a fast – paced…
Added 40 mins ago
DO
Transportation Engineer III - Senior Structural Engineer
Department of Transportation
Augusta, ME
- $81,577.6 to $115,356.8 USD / year
Affixes own Maine Professional Engineer’s seal/stamp with signature to certify drawings, special details, reports, or other professional work of direct professional involvement, knowledge,…
Added 49 mins ago
G
Electrical Design Engineer
GPAC
Rochester, NY
- $90,000 to $125,000 USD / year
Manufacturing Knowledge: Strong understanding of DFM principles, PCB fabrication, and electronic testing methodologies.
Added 49 mins ago
G
Chemical Engineer
GPAC
Salt Lake City, UT
- $110,000 to $130,000 USD / year
A power generation company operating in wholesale energy markets is seeking a Chemical Engineer to lead critical engineering functions that support safe and reliable plant operations.
Added 53 mins ago
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Electrical Engineer
GPAC
Fort Worth, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 53 mins ago
G
Bridge Engineer -PE
GPAC
Elgin, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 55 mins ago
G
Project manager Professional Engineer
GPAC
Fort Worth, TX
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 55 mins ago
G
Project manager Professional Engineer
GPAC
Phoenix, AZ
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 55 mins ago
G
Project manager Professional Engineer
GPAC
Houston, TX
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 1 hour ago
Experienced Mechanical Engineer - Energy Production
Madison Gas and Electric Company
Madison, WI
Generation Operations – Applies engineering knowledge of power generation equipment and systems to support safe, reliable plant operations. (Intermediate)
Added 1 hour ago
CAD Technician II
Allied Universal
City Of Industry, CA · La Puente, CA
…Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued…
Added 1 hour ago
Sr. Application Engineer
Allied Universal
Kennesaw, GA
…Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued…
Added 1 hour ago
Security Solutions Architect II
Allied Universal
Wyoming, MI
…Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued…
Added 1 hour ago
AI Automation Engineer (Quality) NC Hybrid
Cisco Systems, Inc.
RTP, NC
As an Automation QA Engineer, you are the guardian of that functional quality - owning the automated testing ecosystem that keeps Circuit reliable, scalable, and production-ready across…
Added 1 hour ago
MT
Global EHSS Principal Electrical Safety Engineer
Micron Technology, Inc.
Manassas, VA · Boise, ID
- $130,000 to $247,000 USD / year
The Principal Electrical Safety Engineer holds a meaningful role in safeguarding people, equipment, and operations throughout Micron’s worldwide presence. This position acts as a senior…
Added 1 hour ago
MT
Fab Equipment Engineer - SWE
Micron Technology, Inc.
Manassas, VA
- $73,000 to $183,000 USD / year
As an Equipment Engineer, you will ensure the reliability, performance, and continuous improvement of advanced semiconductor manufacturing equipment by solving complex technical challenges,…
Added 1 hour ago
Lead Performance & AI Tools Engineer, Hybrid
Cisco Systems, Inc.
Milpitas, CA
…automated PR analysis, CI failure diagnosis, and engineering knowledge retrieval to drastically reduce developer cycle time and manual…

Rocket.net

WordPress Support Engineer

Remote, United States

Remote

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Job details

Workplace: Remote
Experience: 2+ years experience with WordPress.
Posting language: English
Posted: Jun 18, 2026

Original job description

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them.

Responsibilities

Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution.
Provide customer support through Live Chat, Tickets and Slack.
Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues.
Write KBs and technical articles for our blog to further distribute knowledge within the community.
Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product.
Assist our customers with migrating their WordPress site’s to Rocket.net.
Provide critical assistance when it comes to pointing DNS to Rocket.net.
Provide customers with a “WOW!” experience.
2+ years experience with WordPress.
Excellent written and verbal communication skills (English).
You have previous experience with Live Chat and/or helpdesk tools.
Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc).
Knowledge with linux command line (SSH) including WP-CLI.
Extensive experience with troubleshooting WordPress.
Experience with Page Builders and Caching Plugins.
Experience with Cloudflare and advanced understanding of DNS.
Experience in optimizing WordPress a huge plus.
Experience in PHP to write custom plugins for WordPress a huge plus.
Knowledge of Redis, CDN, WAF, and page caching will be a huge plus.

So what are the advantages of working with a pretty amazing tech company?

Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
Flexible Vacation. Never get denied a vacation request ever again.
Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

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More about this job

Skills

WordPress
Communicate with customers
Customer service
Troubleshoot
DNS
Communication skills
Technical support
MySQL
Linux
Troubleshooting
PHP
Redis

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