Jobs in the United States

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Added 34 mins ago
Site Reliability Engineer (SRE)
Rocket.net
Remote, United States
Participate in incident reviews and root cause analysis.
Added 34 mins ago
M
X-ray Detector Manufacturing Engineer I
Moxtek
Orem, UT
- $70,000 to $72,000 USD / year
Conduct root cause analysis (RCA) and Failure Mode and Effects Analysis (FMEA) to resolve production issues.
Added 1 hour ago
G
Electrical Design Engineer
GPAC
Rochester, NY
- $90,000 to $125,000 USD / year
Production Support: Support legacy and new product lines by evaluating component obsolescence, root-cause failure analysis, and continuous quality improvements.
Added 1 hour ago
Sr. Application Engineer
Allied Universal
Kennesaw, GA
Lead advanced diagnostics and root-cause analysis, driving resolution of critical system and software issues
Added 1 hour ago
MT
Fab Equipment Engineer - SWE
Micron Technology, Inc.
Manassas, VA
- $73,000 to $183,000 USD / year
Demonstrated experience with technical solving, root cause analysis, equipment or system diagnostics, and analyzing and interpreting data.
Added 1 hour ago
Engineering Technician - Acacia (Onsite)
Cisco Systems, Inc.
Holmdel, NJ
Lead failure analysis and root cause determination at a component level, using schematic analysis and sophisticated testing techniques.
Added 1 hour ago
Data Center Switch – Senior System Engineer / Architect
Milpitas, CA
Performance Tuning & Troubleshooting: Conduct deep-packet analysis, buffer tuning, congestion control, and root-cause analysis for complex network incidents.
Added 1 hour ago
Cybersecurity Engineer
Early Care and Learning, Department of
United States
Perform root cause analysis and incorporate lessons learned into monitoring and response capabilities.
Added 1 hour ago
ASIC Packaging SI/PI Engineer (Hybrid)
Cisco Systems, Inc.
San Jose, CA
Experience with developing and executing test plans for high-speed interfaces, correlate measurement results with simulations, and drive root-cause analysis of SI/PI issues.
Added 1 hour ago
Manager, Quality Assurance Development
Venture Global LNG Inc
Houston, TX
Lead quality governance, including NCR management, root cause analysis, corrective actions, and escalation.
Added 1 hour ago
G
Electrical Design Engineer
GPAC
Burlington, MA
- $90,000 to $125,000 USD / year
Production Support: Support legacy and new product lines by evaluating component obsolescence, root-cause failure analysis, and continuous quality improvements.
Added 1 hour ago
G
Electrical Design Engineer
GPAC
Brockton, MA
- $90,000 to $125,000 USD / year
Production Support: Support legacy and new product lines by evaluating component obsolescence, root-cause failure analysis, and continuous quality improvements.
Added 1 hour ago
G
Electrical Design Engineer
GPAC
Chicago Heights, IL
- $90,000 to $125,000 USD / year
Production Support: Support legacy and new product lines by evaluating component obsolescence, root-cause failure analysis, and continuous quality improvements.
Added 1 hour ago
EC
Supplier Development Engineer - Welding and Brazing
Eaton Corporation
Moon Township, PA
- $113,000 to $165,000 USD / year
o Coach and support suppliers in structured problem solving, Lean, 8D, root-cause analysis, process capability, material management, and other applicable methodologies to achieve…
Added 1 hour ago
EC
Supplier Development Engineer - Transformers & Magnetics
Eaton Corporation
Moon Township, PA
- $113,000 to $165,000 USD / year
o Coach and support suppliers in structured problem solving, Lean, 8D, root-cause analysis, process capability, material management, and other applicable methodologies to achieve…
Added 1 hour ago
EC
Supplier Development Engineer - Heat Treatment
Eaton Corporation
Moon Township, PA
- $113,000 to $165,000 USD / year
o Coach and support suppliers in structured problem solving, Lean, 8D, root-cause analysis, process capability, material management, and other applicable methodologies to achieve…
Added 2 hours ago
G
Electrical Design Engineer
GPAC
Arkadelphia, AR
- $80,000 to $110,000 USD / year
Production Support: Support legacy and new product lines by evaluating component obsolescence, root-cause failure analysis, and continuous quality improvements.
Added 2 hours ago
P
Quality Engineer Sr
Panduit
United States
- $95,000 to $115,000 USD / year
The Senior Quality Engineer plays a key role in advancing site quality performance through corrective action leadership, root cause analysis, quality systems compliance, and process…
Added 2 hours ago
Sr. Manufacturing Engineer
Ascend Performance Materials Operations LLC
Pensacola, FL
Lead root cause analyses (RCAs) for incidents.
Added 2 hours ago
Senior Manufacturing Engineer
Instylla
Burlington, MA
Lead root cause analysis and corrective actions for production issues, product defects, customer complaints, and other technical challenges.
Added 2 hours ago
Manufacturing Process Engineer
Filtration Group Corp
Minneapolis, MN
…materials and quality using structured problem solving and root cause…
Added 2 hours ago
Manufacturing Engineer II
Filtration Group Corp
Fairburn, GA
Conduct root cause analysis for production issues and implements corrective actions to optimize performance and reduce waste.
Added 2 hours ago
Principal Radio Frequency Engineer
Canyon Aeroconnect
Prescott, AZ
Strong understanding of RF measurements, uncertainty, calibration, link budgets, system-level interference mechanisms, and systematic root-cause investigations.
Added 2 hours ago
Visa sponsorship not available - Test Engineer
Q-Edge Corporation, Foxconn
Houston, TX
Partner with cross-functional teams to implement root-cause analysis and corrective actions for defects or non-conformities.
Added 2 hours ago
Visa sponsorship not available - Supplier Quality Engineer
Q-Edge Corporation, Foxconn
Houston, TX
The Product Quality Engineer is a professional who specializes in evaluating and refining manufacturing workflows to ensure products meet quality standards and performance set by the…

Rocket.net

Site Reliability Engineer (SRE)

Remote, United States

Remote

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Job details

Workplace: Remote
Experience: 3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Posting language: English
Posted: Jul 31, 2026

Original job description

Description At Rocket.net, reliability, performance, and customer experience are at the center of everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical support to our customers. The Platform Operations team acts as a critical escalation layer between WordPress Support and Engineering. This role combines infrastructure operations, platform monitoring, troubleshooting, and advanced customer support. As a Site Reliability Engineer, you will help ensure Rocket.net's servers, services, and customer environments are operating at the highest standards. You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver fast and effective solutions.

Responsibilities

Platform Monitoring & Reliability

Monitor the health, availability, and performance of Rocket.net servers, services, and customer environments.
Proactively identify infrastructure issues, performance degradation, and potential service disruptions.
Investigate alerts and operational events to maintain platform stability.
Perform regular platform health checks and ensure critical systems are operating correctly.
Participate in incident response and coordinate troubleshooting during customer-impacting events.
Communicate platform issues, updates, and resolutions to relevant internal teams.

Advanced Technical Support & Escalations

Provide advanced technical support for VIP customers and customers with complex hosting-related issues.
Act as a senior escalation point for WordPress Support Engineers when issues require deeper technical investigation.
Troubleshoot complex issues involving servers, websites, networking, DNS, performance, caching, and hosting infrastructure.
Assist customers with advanced technical problems beyond standard WordPress troubleshooting.
Investigate and resolve issues involving server resources, application performance, connectivity, and platform behavior.
Work directly with customers when required to provide expert-level technical assistance.
Ensure escalated customer issues are handled with urgency, ownership, and clear communication.

Infrastructure Operations

Troubleshoot and maintain Linux-based production environments.
Investigate issues related to NGINX, Apache, PHP-FPM, MySQL/MariaDB, Redis, and other platform services.
Assist with server maintenance, configuration changes, and operational improvements.
Support security updates, system hardening, and infrastructure best practices.
Monitor resource usage and identify capacity or performance concerns.
Help improve monitoring, automation, and operational workflows.

Team Collaboration

Work closely with WordPress Support Engineers, Shift Leads, Site Reliability Engineers, and Engineering teams.
Provide technical guidance and knowledge sharing to Support teams.
Help create internal documentation, troubleshooting guides, and knowledge base articles.
Identify recurring issues and recommend improvements to reduce future incidents.
Participate in incident reviews and root cause analysis.
3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Strong experience troubleshooting Linux production environments.
Experience supporting customer-facing technical environments.
Strong understanding of web hosting technologies including NGINX, Apache, PHP-FPM, MySQL/MariaDB, and Redis.
Advanced troubleshooting skills across WordPress, servers, DNS, networking, and performance issues.
Experience with Linux command line (SSH).
Strong understanding of DNS, HTTP/HTTPS, SSL/TLS, CDN, and caching technologies.
Experience with Cloudflare, WAF, and web performance optimization.
Experience with monitoring tools and incident response processes.
Ability to troubleshoot complex issues independently and communicate technical solutions clearly.
Excellent written and verbal communication skills (English).
Ability to work under pressure during customer-impacting incidents.

Nice to Have

Experience supporting managed WordPress hosting platforms.
Experience handling VIP customers or enterprise-level support.
Experience with high-traffic websites and performance optimization.
Knowledge of Bash scripting, yum/dnf , or automation tools.
Familiarity with observability tools such as Nedata or Datadog or similar.
Experience with incident management and postmortems.

So what are the advantages of working with a pretty amazing tech company?

Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
Flexible Vacation. Never get denied a vacation request ever again.
Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

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More about this job

Skills

Technical support
WordPress
Troubleshooting
Incident response
Troubleshoot
DNS
Assist customers
Communication skills
Linux
Analyse issues
PHP
MySQL
MariaDB
Redis
Documentation
Root cause analysis
DevOps
Cope with pressure
Bash
Datadog

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