Jobs in the United States

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Added 5 mins ago
Sales Engineer, Carolinas
Torq
United States
We are looking for a Sales Engineer to build, implement and manage top standard SE strategy in an outstanding hyper-growth environment. In this role you’ll help our sales team to evangelize…
Added 19 mins ago
Lead Mechanical Engineer 2 - Mission Critical
Sargent & Lundy
Amarillo, TX
This is a remote position with the expectation of being located near Amarillo, Texas.
Added 20 mins ago
Lead Mechanical Engineer 1 - Mission Critical
Sargent & Lundy
Amarillo, TX
This is a remote position with the expectation of being located near Amarillo, Texas.
Added 20 mins ago
Lead Structural Engineer 2 - Mission Critical
Sargent & Lundy
Amarillo, TX
This is a remote position with the expectation of being located near Amarillo, Texas.
Added 20 mins ago
Lead Structural Engineer 1 - Mission Critical
Sargent & Lundy
Amarillo, TX
This is a remote position with the expectation of being located near Amarillo, Texas.
Added 20 mins ago
Senior Electrical Engineering Consultant -- Renewable Energy
Sargent & Lundy
United States
This is a remote/virtual position. Candidate can be based anywhere within the United States.
Added 21 mins ago
Project Manager -- Electrical Engineering Consultant
Sargent & Lundy
United States
This position is being added to support continued growth of the Sargent & Lundy Consulting group, which regularly provides technical and financial due diligence, asset transaction support,…
Added 51 mins ago
Fire Control Technician - Test Engineer
SEACORP
Middletown, RI
SEACORP is seeking a well-qualified Fire Control Technician - Test Engineer.
Added 52 mins ago
WordPress Support Engineer
Rocket.net
Remote, United States
We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company…
Added 52 mins ago
Site Reliability Engineer (SRE)
Rocket.net
Remote, United States
…everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Bismarck, ND
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Databricks Data Engineer
Eliassen Group
Bismarck, ND
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 1 hour ago
Industry Solutions Engineer, Splunk - Energy and Utilities
Cisco Systems, Inc.
Remote, United States
The application window is expected to close on: 12/10/2026This role can be performed remote within the United States
Added 1 hour ago
Senior IS Network Engineer
Ochsner Clinic Foundation
New Orleans Region, LA
…within infrastructure and operations. Provides level three support for both infrastructure administration and technical support, in restoring service and resolving incidents, and in IT…
Added 1 hour ago
Engineer, Clinical
The General Hospital Corporation
United States
…systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that…
Added 1 hour ago
Cybersecurity Engineer
Early Care and Learning, Department of
United States
Location: Headquarters-Based, Atlanta, Ga (REMOTE)
Added 1 hour ago
Project Manager
Ochsner Clinic Foundation
New Orleans Region, LA
The Engineer/Architect Construction Project Manager Associate assists with coordination of Facilities Development and company-wide efforts on design and construction projects, on time and…
Added 1 hour ago
IS Network Engineer
Ochsner Clinic Foundation
North Louisiana Region, LA
…within Infrastructure and Operations. Provides level three support for both infrastructure administration and technical support, in restoring service and resolving incidents, and in…
Added 1 hour ago
R&D Packaging Engineer
Altor Solutions
Belcamp, MD
This position will support New Product Development (NPD) through testing, documentation, and analysis as well as managing Lab facility and equipment and select support personnel. The R&D…
Added 2 hours ago
KI
Licensing Engineer Consultant, Engineering Projects
KBH Industrial
Richland · Richland, WA
- $59.5 to $144.2 USD / hour
We are seeking a Licensing Engineer Consultant to join our team. In this role, you will be responsible for providing regulatory and technical support for significant station initiatives at…
Added 2 hours ago
EC
Supplier Development Engineer - Welding and Brazing
Eaton Corporation
Moon Township, PA
- $113,000 to $165,000 USD / year
Eaton’s Corporate Sector division is currently seeking a Supplier Development Engineer - Welding and Brazing. This will be a hybrid remote/in-office position that can be located at one of…
Added 2 hours ago
EC
Supplier Development Engineer - Transformers & Magnetics
Eaton Corporation
Moon Township, PA
- $113,000 to $165,000 USD / year
Eaton’s Corporate Sector division is currently seeking a Supplier Development Engineer - Transformers & Magnetics. This will be a hybrid remote/in-office position that can be located at one…
Added 2 hours ago
EC
Supplier Development Engineer - Heat Treatment
Eaton Corporation
Moon Township, PA
- $113,000 to $165,000 USD / year
Eaton’s Corporate Sector division is currently seeking a Supplier Development Engineer - Heat Treatment. This will be a hybrid remote/in-office position that can be located at one of the…
Added 2 hours ago
Systems Operations Engineer
Arlington County VA
Arlington, VA
The Department of Environmental Services (DES) is seeking a Systems Operations Engineer to join our Water, Sewer, & Streets (WSS) Bureau! This senior level engineer provides day-to-day…
Added 2 hours ago
P
Quality Engineer Sr
Panduit
United States
- $95,000 to $115,000 USD / year
The Senior Quality Engineer plays a key role in advancing site quality performance through corrective action leadership, root cause analysis, quality systems compliance, and process…

Rocket.net

Site Reliability Engineer (SRE)

Remote, United States

Remote

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Job details

Workplace: Remote
Experience: 3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Posting language: English
Posted: Jul 31, 2026

Original job description

Description At Rocket.net, reliability, performance, and customer experience are at the center of everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical support to our customers. The Platform Operations team acts as a critical escalation layer between WordPress Support and Engineering. This role combines infrastructure operations, platform monitoring, troubleshooting, and advanced customer support. As a Site Reliability Engineer, you will help ensure Rocket.net's servers, services, and customer environments are operating at the highest standards. You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver fast and effective solutions.

Responsibilities

Platform Monitoring & Reliability

Monitor the health, availability, and performance of Rocket.net servers, services, and customer environments.
Proactively identify infrastructure issues, performance degradation, and potential service disruptions.
Investigate alerts and operational events to maintain platform stability.
Perform regular platform health checks and ensure critical systems are operating correctly.
Participate in incident response and coordinate troubleshooting during customer-impacting events.
Communicate platform issues, updates, and resolutions to relevant internal teams.

Advanced Technical Support & Escalations

Provide advanced technical support for VIP customers and customers with complex hosting-related issues.
Act as a senior escalation point for WordPress Support Engineers when issues require deeper technical investigation.
Troubleshoot complex issues involving servers, websites, networking, DNS, performance, caching, and hosting infrastructure.
Assist customers with advanced technical problems beyond standard WordPress troubleshooting.
Investigate and resolve issues involving server resources, application performance, connectivity, and platform behavior.
Work directly with customers when required to provide expert-level technical assistance.
Ensure escalated customer issues are handled with urgency, ownership, and clear communication.

Infrastructure Operations

Troubleshoot and maintain Linux-based production environments.
Investigate issues related to NGINX, Apache, PHP-FPM, MySQL/MariaDB, Redis, and other platform services.
Assist with server maintenance, configuration changes, and operational improvements.
Support security updates, system hardening, and infrastructure best practices.
Monitor resource usage and identify capacity or performance concerns.
Help improve monitoring, automation, and operational workflows.

Team Collaboration

Work closely with WordPress Support Engineers, Shift Leads, Site Reliability Engineers, and Engineering teams.
Provide technical guidance and knowledge sharing to Support teams.
Help create internal documentation, troubleshooting guides, and knowledge base articles.
Identify recurring issues and recommend improvements to reduce future incidents.
Participate in incident reviews and root cause analysis.
3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Strong experience troubleshooting Linux production environments.
Experience supporting customer-facing technical environments.
Strong understanding of web hosting technologies including NGINX, Apache, PHP-FPM, MySQL/MariaDB, and Redis.
Advanced troubleshooting skills across WordPress, servers, DNS, networking, and performance issues.
Experience with Linux command line (SSH).
Strong understanding of DNS, HTTP/HTTPS, SSL/TLS, CDN, and caching technologies.
Experience with Cloudflare, WAF, and web performance optimization.
Experience with monitoring tools and incident response processes.
Ability to troubleshoot complex issues independently and communicate technical solutions clearly.
Excellent written and verbal communication skills (English).
Ability to work under pressure during customer-impacting incidents.

Nice to Have

Experience supporting managed WordPress hosting platforms.
Experience handling VIP customers or enterprise-level support.
Experience with high-traffic websites and performance optimization.
Knowledge of Bash scripting, yum/dnf , or automation tools.
Familiarity with observability tools such as Nedata or Datadog or similar.
Experience with incident management and postmortems.

So what are the advantages of working with a pretty amazing tech company?

Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
Flexible Vacation. Never get denied a vacation request ever again.
Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

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More about this job

Skills

Technical support
WordPress
Troubleshooting
Incident response
Troubleshoot
DNS
Assist customers
Communication skills
Linux
Analyse issues
PHP
MySQL
MariaDB
Redis
Documentation
Root cause analysis
DevOps
Cope with pressure
Bash
Datadog

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