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Mechanical Engineer 3 - Nuclear
Sargent & Lundy
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Transmission Line Engineer 2 - Grid
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Knowledge of the practical application of engineering principles including basic transmission line engineering.
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Transmission Line Engineer 2 - Grid
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Transmission Line Engineer 3 - Grid
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AI Manager/Lead - Lead Data Engineer II
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DevSecOps Engineer (Secret Clearance)
Deloitte US
Baltimore, MD · Rosslyn, VA · Washington, DC
…software development lifecycle. You will work across cloud, application, infrastructure, and platform teams to automate security controls, improve compliance, and strengthen resiliency in…
Added 9 mins ago
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Electrical Engineer
Actalent
Ogden, UT
- $35 to $47 USD / hour
…keep Air Force aircraft ready to fly. You'll be the on-site engineer supporting the automated test stations used to check aircraft electronics, and the work covers both hardware and…
Added 15 mins ago
GenAI Forward Deployed Engineer (client facing) - Financial Services
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Atlanta, GA · New York, NY
Support executive-level AI strategy conversations and facilitate discovery sprints and AI readiness workshops under senior leadership.
Added 33 mins ago
Site Reliability Engineer (SRE)
Rocket.net
Remote, United States
…everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical…
Added 37 mins ago
TT
Product Engineer
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- $185,000 to $485,000 USD / year
Join a startup support organization's engineering team to build full-stack products for admissions, events, and internal operations. You will work closely with operational teams and own…
Added 45 mins ago
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Cloud Engineer
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- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 45 mins ago
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Databricks Data Engineer
Eliassen Group
Bismarck, ND
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 55 mins ago
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Assistant Transportation Engineer - Regional Program
Department of Transportation
Presque Isle, ME
- $56,867.2 to $79,747.2 USD / year
As an Assistant Transportation Engineer during the summer construction season, responsibilities may include performing a range of moderately complex engineering tasks to support the…
Added 55 mins ago
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Assistant Transportation Engineer - Bridge Construction
Department of Transportation
Bangor, ME
- $56,867.2 to $79,747.2 USD / year
As an Assistant Transportation Engineer in the field, you will be performing a variety of moderately complex engineering functions in support of construction and maintenance of public works…
Added 1 hour ago
Experienced Mechanical Engineer - Energy Production
Madison Gas and Electric Company
Madison, WI
Provides engineering and technical support for power generation facilities to support safe, reliable, and efficient plant operations. Manages assigned capital and operations and maintenance…
Added 1 hour ago
Sr. Application Engineer
Allied Universal
Kennesaw, GA
Allied Universal® is hiring a Senior Application Engineer. The Senior Application Engineer provides advanced expertise to installation and service teams, ensuring seamless interoperability…
Added 1 hour ago
Industry Solutions Engineer, Splunk - Energy and Utilities
Cisco Systems, Inc.
Remote, United States
The application window is expected to close on: 12/10/2026This role can be performed remote within the United States
Added 1 hour ago
Senior IS Network Engineer
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…within infrastructure and operations. Provides level three support for both infrastructure administration and technical support, in restoring service and resolving incidents, and in IT…
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Engineer - Gas Operations
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The Engineer is responsible for engineering activities related to gas distribution and gas system design. Provides technical support to ensure the safe operation of the gas distribution…
Added 1 hour ago
Engineer, Clinical
The General Hospital Corporation
United States
…systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that…
Added 1 hour ago
Cybersecurity Engineer
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The Cybersecurity Engineer provides technical leadership for Microsoft Sentinel, Microsoft Defender, detection engineering, threat hunting, vulnerability management, email security…
Added 1 hour ago
Project Manager
Ochsner Clinic Foundation
New Orleans Region, LA
The Engineer/Architect Construction Project Manager Associate assists with coordination of Facilities Development and company-wide efforts on design and construction projects, on time and…
Added 1 hour ago
IS Network Engineer
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…within Infrastructure and Operations. Provides level three support for both infrastructure administration and technical support, in restoring service and resolving incidents, and in…
Added 1 hour ago
ASIC Test Development Engineer
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You will be a ASIC Test Development Engineer in Silicon Operations focusing on the ATE test bring-up. You will partner with the Cisco ASIC team to bring up tests, characterize units, and…
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Account Manager - Commercial HVAC
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…A/R management, client correspondence, quality assurance (QA) support, and industry and trade show…

Rocket.net

Site Reliability Engineer (SRE)

Remote, United States

Remote

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Job details

Workplace: Remote
Experience: 3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Posting language: English
Posted: Jul 31, 2026

Original job description

Description At Rocket.net, reliability, performance, and customer experience are at the center of everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical support to our customers. The Platform Operations team acts as a critical escalation layer between WordPress Support and Engineering. This role combines infrastructure operations, platform monitoring, troubleshooting, and advanced customer support. As a Site Reliability Engineer, you will help ensure Rocket.net's servers, services, and customer environments are operating at the highest standards. You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver fast and effective solutions.

Responsibilities

Platform Monitoring & Reliability

Monitor the health, availability, and performance of Rocket.net servers, services, and customer environments.
Proactively identify infrastructure issues, performance degradation, and potential service disruptions.
Investigate alerts and operational events to maintain platform stability.
Perform regular platform health checks and ensure critical systems are operating correctly.
Participate in incident response and coordinate troubleshooting during customer-impacting events.
Communicate platform issues, updates, and resolutions to relevant internal teams.

Advanced Technical Support & Escalations

Provide advanced technical support for VIP customers and customers with complex hosting-related issues.
Act as a senior escalation point for WordPress Support Engineers when issues require deeper technical investigation.
Troubleshoot complex issues involving servers, websites, networking, DNS, performance, caching, and hosting infrastructure.
Assist customers with advanced technical problems beyond standard WordPress troubleshooting.
Investigate and resolve issues involving server resources, application performance, connectivity, and platform behavior.
Work directly with customers when required to provide expert-level technical assistance.
Ensure escalated customer issues are handled with urgency, ownership, and clear communication.

Infrastructure Operations

Troubleshoot and maintain Linux-based production environments.
Investigate issues related to NGINX, Apache, PHP-FPM, MySQL/MariaDB, Redis, and other platform services.
Assist with server maintenance, configuration changes, and operational improvements.
Support security updates, system hardening, and infrastructure best practices.
Monitor resource usage and identify capacity or performance concerns.
Help improve monitoring, automation, and operational workflows.

Team Collaboration

Work closely with WordPress Support Engineers, Shift Leads, Site Reliability Engineers, and Engineering teams.
Provide technical guidance and knowledge sharing to Support teams.
Help create internal documentation, troubleshooting guides, and knowledge base articles.
Identify recurring issues and recommend improvements to reduce future incidents.
Participate in incident reviews and root cause analysis.
3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Strong experience troubleshooting Linux production environments.
Experience supporting customer-facing technical environments.
Strong understanding of web hosting technologies including NGINX, Apache, PHP-FPM, MySQL/MariaDB, and Redis.
Advanced troubleshooting skills across WordPress, servers, DNS, networking, and performance issues.
Experience with Linux command line (SSH).
Strong understanding of DNS, HTTP/HTTPS, SSL/TLS, CDN, and caching technologies.
Experience with Cloudflare, WAF, and web performance optimization.
Experience with monitoring tools and incident response processes.
Ability to troubleshoot complex issues independently and communicate technical solutions clearly.
Excellent written and verbal communication skills (English).
Ability to work under pressure during customer-impacting incidents.

Nice to Have

Experience supporting managed WordPress hosting platforms.
Experience handling VIP customers or enterprise-level support.
Experience with high-traffic websites and performance optimization.
Knowledge of Bash scripting, yum/dnf , or automation tools.
Familiarity with observability tools such as Nedata or Datadog or similar.
Experience with incident management and postmortems.

So what are the advantages of working with a pretty amazing tech company?

Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
Flexible Vacation. Never get denied a vacation request ever again.
Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

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More about this job

Skills

Technical support
WordPress
Troubleshooting
Incident response
Troubleshoot
DNS
Assist customers
Communication skills
Linux
Analyse issues
PHP
MySQL
MariaDB
Redis
Documentation
Root cause analysis
DevOps
Cope with pressure
Bash
Datadog

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