Remote jobs in the United States

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Added 2 hours ago
AC
Application and Integration Support Engineer - Remote
American Cancer Society, Inc.
Remote, United States
- $73,000 to $85,000 USD / year
The Application and Integration Support Engineer, IT, Support Center supports, maintains, and monitors enterprise applications across Windows and Linux environments, and periodically…
Added 7 hours ago
Site Reliability Engineer - Weekend
Vultr
Remote, United States
Vultr is seeking a Site Reliability Engineer (SRE) to join the Platform SRE team, reporting to the Senior Manager, Platform Engineering. The Platform SRE team runs the systems that keep the…
Added 7 hours ago
F
Senior/Staff Infrastructure & Platform Engineer (Bay Area)
Fortanix
Remote, United States
- $155,000 to $230,000 USD / year
Strong understanding of Linux, networking, distributed systems, and infrastructure architecture.
Added 9 hours ago
A
Senior Site Reliability Engineer
AbbVie
Remote, United States
- $96,500 to $183,500 USD / year
The Senior Site Reliability Engineer will be responsible for ensuring production systems in use by the Security Teams operate smoothly, within uptime objectives, and updated with the latest…
Added 10 hours ago
Staff DevSecOps Engineer
Legion Intelligence
Remote, United States
We’re looking for a Staff DevSecOps Engineer who will set technical direction across Platform DevOps and customer delivery. You will shape the engineering systems and practices that take…
Added 18 hours ago
Senior DevOps
KēSTA I.T.
Remote, United States
KēSTA I.T. is seeking a remote DevOps Engineer to own production reliability, from safe releases and monitoring to incident response and the private cloud infrastructure behind them.
Added 23 hours ago
Cloud Platform Engineer- Entry Level
Credence
Remote, United States
0–3 years of experience in cloud, DevOps, systems administration, IT infrastructure, or a related field. Internships, labs, and military experience count.
Added 1 day ago
BN
Senior Infrastructure Engineer - GPU Compute
Boundless Networks, Inc.
Remote, United States
- $175,000 to $250,000 USD / year
5+ years of infrastructure/DevOps experience operating large-scale production systems
Added 1 day ago
Senior Software Engineer, DevOps
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Senior Software Engineer for our DevOps team to help design, build, and operate the infrastructure, deployment pipelines, and observability that the rest of…
Added 1 day ago
Software Engineer, DevOps
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Software Engineer for our DevOps team to help build and operate the infrastructure, deployment pipelines, and observability that the rest of engineering relies on…
Added 1 day ago
DevOps Engineer
Aravo Solutions, Inc.
Remote, United States
Our DevOps team emphasizes meaningful contribution from each team member in a creative, collaborative, and sustainable environment with robust opportunities for growth, leadership, and…
Added 1 day ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 1 day ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 1 day ago
Cloud Systems Engineer - Site Reliability
TherapyNotes.com
Remote, United States
We are seeking a Site Reliability Engineer to improve the reliability and operability of the production services and shared platforms supporting our growing 24×7 SaaS environment. In this…
Added 1 day ago
Expert RAG Engineer
Salvo Software
Remote, United States
We are looking for an Expert RAG Engineer to design, build, and own the retrieval-augmented generation systems behind our AI products. Your core work will be architecting production-grade…
Added 1 day ago
Site Reliability Engineer
neurohire.ai
Remote, United States
Work with Linux-based systems and command-line tools to manage and troubleshoot infrastructure.
Added 1 day ago
Site Reliability Engineer (SRE)
Rocket.net
Remote, United States
…everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical…
Added 3 days ago
Software Engineer III, Cloud Infrastructure
MyFitnessPal
Remote, United States
Extensive experience with Linux/Unix-based systems and cloud-native infrastructure on AWS using Docker and Kubernetes (e.g., EC2, EKS, S3, etc.)
Added 3 days ago
Automation Engineer
Unisys Corporation
Remote, United States
We are seeking a motivated Automation Engineer with 3-5 years of experience to identify and eliminate repetitive manual work across our Steady State teams (Windows, Linux, Storage, and…
Added 3 days ago
Automation Engineer
Unisys Corporation
Remote, United States
We are seeking a motivated Automation Engineer with 3-5 years of experience to identify and eliminate repetitive manual work across our Steady State teams (Windows, Linux, Storage, and…
Added 3 days ago
Senior Engineer, Exposure & Vulnerability Management
Recursion
Remote, United States
Knowledge of operating systems (UNIX/Linux, macOS, Windows), networking, and database management systems.
Added 3 days ago
A
Senior Software Engineer
Akamai
Remote, United States
- $121,400 to $218,600 USD / year
…closely with Cloud Engineers, Product Engineers, Data science and DevOps to manage projects, provide creative solutions, and develop successful…
Added 4 days ago
Security Engineer
Blueberry Pediatrics
Remote, United States
- 2+ years in security, cloud, systems administration, DevOps, or software engineering.
Added 4 days ago
Lead Software Engineer - Embedded
The Boeing Company
Remote, United States
Low-Level Development: Creating kernel and user mode drivers for Linux and real-time operating systems. Leading and collaborating across engineering disciplines to define, develop, and…
Added 4 days ago
DevSecOps Engineer - TS/SCI Clearance
CDW Government, LLC
Remote, United States
…a Sensitive Compartmented Information Facility (SCIF). The engineer will follow applicable security procedures for classified systems, information handling, and facility…

Rocket.net

Site Reliability Engineer (SRE)

Remote, United States

Remote

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Job details

Workplace: Remote
Experience: 3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Posting language: English
Posted: Jul 31, 2026

Original job description

Description At Rocket.net, reliability, performance, and customer experience are at the center of everything we build. We are looking for a Site Reliability Engineer to help maintain the health, stability, and performance of our hosting platform while providing advanced technical support to our customers. The Platform Operations team acts as a critical escalation layer between WordPress Support and Engineering. This role combines infrastructure operations, platform monitoring, troubleshooting, and advanced customer support. As a Site Reliability Engineer, you will help ensure Rocket.net's servers, services, and customer environments are operating at the highest standards. You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver fast and effective solutions.

Responsibilities

Platform Monitoring & Reliability

Monitor the health, availability, and performance of Rocket.net servers, services, and customer environments.
Proactively identify infrastructure issues, performance degradation, and potential service disruptions.
Investigate alerts and operational events to maintain platform stability.
Perform regular platform health checks and ensure critical systems are operating correctly.
Participate in incident response and coordinate troubleshooting during customer-impacting events.
Communicate platform issues, updates, and resolutions to relevant internal teams.

Advanced Technical Support & Escalations

Provide advanced technical support for VIP customers and customers with complex hosting-related issues.
Act as a senior escalation point for WordPress Support Engineers when issues require deeper technical investigation.
Troubleshoot complex issues involving servers, websites, networking, DNS, performance, caching, and hosting infrastructure.
Assist customers with advanced technical problems beyond standard WordPress troubleshooting.
Investigate and resolve issues involving server resources, application performance, connectivity, and platform behavior.
Work directly with customers when required to provide expert-level technical assistance.
Ensure escalated customer issues are handled with urgency, ownership, and clear communication.

Infrastructure Operations

Troubleshoot and maintain Linux-based production environments.
Investigate issues related to NGINX, Apache, PHP-FPM, MySQL/MariaDB, Redis, and other platform services.
Assist with server maintenance, configuration changes, and operational improvements.
Support security updates, system hardening, and infrastructure best practices.
Monitor resource usage and identify capacity or performance concerns.
Help improve monitoring, automation, and operational workflows.

Team Collaboration

Work closely with WordPress Support Engineers, Shift Leads, Site Reliability Engineers, and Engineering teams.
Provide technical guidance and knowledge sharing to Support teams.
Help create internal documentation, troubleshooting guides, and knowledge base articles.
Identify recurring issues and recommend improvements to reduce future incidents.
Participate in incident reviews and root cause analysis.
3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Strong experience troubleshooting Linux production environments.
Experience supporting customer-facing technical environments.
Strong understanding of web hosting technologies including NGINX, Apache, PHP-FPM, MySQL/MariaDB, and Redis.
Advanced troubleshooting skills across WordPress, servers, DNS, networking, and performance issues.
Experience with Linux command line (SSH).
Strong understanding of DNS, HTTP/HTTPS, SSL/TLS, CDN, and caching technologies.
Experience with Cloudflare, WAF, and web performance optimization.
Experience with monitoring tools and incident response processes.
Ability to troubleshoot complex issues independently and communicate technical solutions clearly.
Excellent written and verbal communication skills (English).
Ability to work under pressure during customer-impacting incidents.

Nice to Have

Experience supporting managed WordPress hosting platforms.
Experience handling VIP customers or enterprise-level support.
Experience with high-traffic websites and performance optimization.
Knowledge of Bash scripting, yum/dnf , or automation tools.
Familiarity with observability tools such as Nedata or Datadog or similar.
Experience with incident management and postmortems.

So what are the advantages of working with a pretty amazing tech company?

Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
Flexible Vacation. Never get denied a vacation request ever again.
Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

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More about this job

Skills

Technical support
WordPress
Troubleshooting
Incident response
Troubleshoot
DNS
Assist customers
Communication skills
Linux
Analyse issues
PHP
MySQL
MariaDB
Redis
Documentation
Root cause analysis
DevOps
Cope with pressure
Bash
Datadog

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