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RochesterRegional Health

Access Associate (Fulltime, Days)

ROCHESTER, NY, United States

PAY RANGE: $17.85 - $20.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants. · Full-time

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Job details

Pay: PAY RANGE: $17.85 - $20.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants.
Job type: Full-time
Posting language: English
Posted: Oct 10, 2026

Original job description

Description Summary As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. Job Title: Access Associate Department: Rochester ENT Location: 360 Linden Oaks suite 220 Rochester NY 14625 Hours Per Week: 40, Full-time Schedule: Monday-Friday, 7:45 or 8 Am to 4:15 PM or 4:30 PM Required Qualifications NA Preferred Qualifications 2-year degree or equivalent combination of education and work experience preferred Intermediate computer skills Excellent customer service and communication skills Responsibilities Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable Billing & Payments. Collect and process payments when applicable PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license. PAY RANGE: $17.85 - $20.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA5ODgzLjEwNDE3QHJvY2hlc3RlcnJlZ2lvbmFsY29tcC5hcGxpdHJhay5jb20

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More about this job

Skills

Microsoft Access
Administrative support
Process payments
Computer skills
Customer service
Communication skills
Decision making
Valid driver's licence

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