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Added 4 mins ago
Sr Software Engineer I-Observability Platform
Staples Canada
Framingham, MA
Senior Software Engineer I - Observability Platform
Added 4 mins ago
DevOps Engineer – Microsoft Azure / Windows
Washington, DC
…enterprise application development, modernization, and operations support for a federal law-enforcement customer. This opportunity supports mission-critical information systems through…
Added 6 mins ago
GE
Gusmer Enterprises
Gusmer Enterprises
Waupaca, WI
- $75,000 to $85,000 USD / year
Position Overview: Quality Products are key to Gusmer’s reputation as the “Go To Provider!” The Quality Engineer plays a key role in maintaining this reputation by improving products,…
Added 7 mins ago
Project Engineer - BeNeLux
Clinisys
Remote, United States
Demonstrate flexibility and support on-site customer implementations.
Added 7 mins ago
Technical Project Engineer, Laboratory Systems & Interfaces
Clinisys
Remote, United States
Demonstrate flexibility and support on-site customer implementations.
Added 7 mins ago
LIS/LIMS Project Engineer - German Speaker
Clinisys
Remote, United States
Demonstrate flexibility and support on-site customer implementations.
Added 15 mins ago
SI
Electrical Engineer
SimVentions, Inc
Dahlgren, VA
- $106,000 to $146,000 USD / year
…are seeking a highly skilled and detail-oriented Electrical Engineer to join our engineering team. This role is focused on the design and development of rugged, high-performance electronics…
Added 20 mins ago
Forklift Operator- Night Shift
GXO Logistics
Lebanon, IN
…boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud…
Added 21 mins ago
Software Engineer (Spector)
Veeco Instruments Inc.
PLAINVIEW, NY
Apply now Software Engineer (Spector) Location: US - NY - PlainviewRequisition ID: 19889 About VeecoYou probably don't realize it, but what we do at Veeco touches the lives of every person,…
Added 21 mins ago
Principal Account Manager Field Applications (North America)
GlobalFoundries
ROUND LAKE, NY
…www.gf.com. Summary of Role: We are seeking a Field Application Engineer (NAM) to support and drive customer engagements with leading Industrial, Automotive, and Integrated Device…
Added 21 mins ago
HMI Technical Lead Engineer
GE Vernova
Schenectady, NY
This position in Services Projects for Gas Power Controls Engineering is responsible for leadership in driving customer order fulfillment excellence, working across a global technology team…
Added 21 mins ago
Senior Engineer
Avangrid Service Co
BINGHAMTON, NY
Senior Engineer - Electrical Reports to: Manager - Projects Unit Reports in office: Kirkwood/ Binghamton, NY The salary range for this position is dependent on location and experience level…
Added 21 mins ago
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Alfa Laval Inc
BUFFALO, NY
…About the job We are seeking a skilled and motivated Automation Engineer to support multiple Alfa Laval products and Business Units in delivering reliable electrical automation solutions to…
Added 21 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Albany, NY
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 22 mins ago
Software Test Engineer
WCG Clinical
Albany, NY
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 22 mins ago
T
Data Platform Engineer
TEKsystems
Rochester, NY
- $70 to $85 USD / hour
We are seeking a Data Platform Engineer / Snowflake Administrator to support a large-scale data modernization initiative. This role will be responsible for the administration, security,…
Added 22 mins ago
Senior AI Engineer
Humana
New York, NY
As a Senior AI Applied Engineer, you will design, build, deploy, and operate production AI systems used at scale within one of the largest health insurers in the United States. You will own…
Added 22 mins ago
Senior Engineer Workforce Tools & Integrations
The College Board
NEW YORK, NY
…ultimately our students-thrive. About the Opportunity As a Senior Engineer on the Workforce Tools & Integration team, you will play a key hands-on role in designing and delivering the…
Added 22 mins ago
Manufacturing Engineer
HII
Syracuse, NY
HII-Mission Technologies is looking for a motivated individual to fill the role of Multi-Functional Manufacturing Engineer for their Syracuse, NY Manufacturing Operations. Under the…
Added 23 mins ago
AI Transformation Engineer
Yext
NY
Familiarity with support, customer success or professional services operations.
Added 26 mins ago
A
Senior II Site Reliability Engineer
Akamai
Remote, United States
- $146,400 to $263,600 USD / year
Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We do this while maintaining Akamai's mission at the forefront…
Added 26 mins ago
A
Senior II Site Reliability Engineer
Akamai
Remote, United States
- $146,400 to $263,600 USD / year
Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We do this while maintaining Akamai's mission at the forefront…
Added 38 mins ago
Senior Staff Software Engineer, Machine Learning, ML Training
Google
Kirkland, WA · Seattle, WA · Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 38 mins ago
Senior Staff Security Engineer, Security Engineering, Cloud CISO
Google
Kirkland, WA · New York, NY · Seattle, WA · San Francisco, CA · Sunnyvale, CA
As a security engineer, you will help to ensure that our software and systems are designed and implemented to the highest security standards. You will oversee technical security…
Added 38 mins ago
Customer Engineer III, Cloud AI, Google Cloud
Google
Atlanta, GA · Austin, TX · Cambridge, MA · Houston, TX · New York, NY · Reston, VA · Miami, FL
10 years of experience with cloud native architecture in a customer-facing or support role.

Closed listing

Roche

Digital Support Engineer

Indianapolis, IN, United States

The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00.
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position *** Multiple roles available ***

This is an exciting time to join Roche Support Network. If you are passionate for problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.

The Opportunity

Responsible for the management of remote and/or on-site installation of IT product solutions at a customer site
Determines customer needs and sets appropriate installation expectations, ensuring resources are aligned and available to complete the required activities within the prescribed time-frame
Performs validation process of IT solutions to evaluate effectiveness
Ensures all customers are fully satisfied with their IT product installation
Serves as a technical resource for lower levels on more complex system issues and manages critical customer situations.
Participates in new hire training and mentoring activities based on area of expertise
Meet standard activities to ensure project progresses on schedule and fulfills specified project performance parameters
Responsible for administrative requirements including expensing, project reports, documentation, status reports, and adherence to regulatory requirements
Performs troubleshooting during the installation process through the post go-live time-frame to ensure that the IT solutions are fully functional and utilized as planned. Escalates implementation issues, as needed

Who You Are:

The minimum education, knowledge, experience, skills and attributes required to perform the essential functions of this job.

Bachelor’s Degree in Computer Science preferred, Information Technology, Management Information Systems, and two years of laboratory IT, general IT, product line experience or 4 years of experience
Experience installing and evaluating complex laboratory analyzers, IT products, Automation systems

Preferred Qualifications:

Technical skills within product groups; such as Microsoft Windows, Microsoft SQL, Microsoft IIS, Oracle, Apache, JBoss, Drupal, PHP, MySQL, Networking, Security and Intersystems Cache
Fluency with healthcare domain integration standards (e.g. ASTM, HL7, IHE, DICOM, HIPAA, ADT, etc.)
Fluency with file parsing (XML, XSLT, etc.)
In-depth knowledge of the clinical customer base and critical components of an LIS and laboratory IT processes and workflows
Ability to troubleshoot highly complex problems, consults, and drives resolution
Exemplary communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups
Able to confidently communicate with customers as issues escalate to a level where organizational/operational expertise is required.
Excellent understanding of RDC total solution including interaction between RDC IT Solutions and Instruments
Ability to evaluate complex processes and apply critical-thinking skills to complete assignments that are complex in nature
Ability or aptitude to work on problems that are complex in scope where analysis of situations or data involves multiple contributing factors across multiple systems
Ability to work on multiple projects concurrently managing time and expectations
Ability to quickly gain knowledge and apply, understanding or skills and is willing to learn new solutions
Effective communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups
One year project or process management experience, preferred
Understanding of RDC total solution including interaction between RDC IT Solutions and Instruments

Additional Information

Relocation benefits are not available for this job posting
Company car is not provided with this position.
This is a field-based, full-time remote position
Travel Expectations 25%
Preference to reside within 50 miles of a major metropolitan US airport

The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

*LI-MG5

Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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