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Added 1 min ago
Assembly Integration & Test (AI&T) Engineer III
Sierra Space
Centennial, CO · Louisville, CO
As an Assembly Integration & Test (AI&T) Engineer III at Sierra Space, you will leverage your extensive experience and general expertise in specific areas of test engineering to lead and…
Added 1 min ago
Controls Integration Engineer, One MHS | Systems Integration and Flow
Amazon.com Services LLC
Nashville, TN · Arlington, VA · Seattle, WA · Cincinnati, OH
The Controls Integration Engineer defines how automated material handling systems operate and owns the site-specific setup of the controls application software that runs them, assembling…
Added 1 min ago
Hardware Development Engineer, OneMHS - Electrical and Controls Engineering Architecture and Design
Amazon.com LLC
Nashville, TN · Bellevue, WA · Arlington, VA · Atlanta, GA · Cincinnati, OH
We are seeking an experienced and highly motivated Hardware Development Engineer to serve as a technical authority for industrial controls network architecture and controls hardware within…
Added 1 min ago
Business Intelligence Engineer, Amazon Autos
Amazon.com Services LLC
Sunnyvale, CA · Seattle, WA
…choice. We're looking for a talented Business Intelligence Engineer (BIE) to join the fast growing…
Added 6 mins ago
New Product Development Engineer
Spectrum Plastics Group
Pleasant Prairie, WI
This is an exciting opportunity for an engineer who enjoys solving complex technical challenges, developing new technologies, and seeing their innovations make a meaningful impact on…
Added 6 mins ago
Quality Engineer- 1st Shift
EPTAM Plastics
Lakeville, MN
EPTAM Precision Micro-Machining is looking for a Quality Engineer – 1st Shift to join our team in Lakeville, MN. Join us as we create medical devices that support our OEM partners in…
Added 8 mins ago
J
Quality Engineer
Jobot
Richmond, IN
- $85,000 to $90,000 USD / year
Maintain and improve quality management systems aligned with AS9100 and applicable regulatory and customer standards.
Added 8 mins ago
Manufacturing Engineer
USBEC ABB Motors and Mechanical Inc.
GA
The Manufacturing Engineer at ABB’s Athens, GA facility delivers daily onsite technical leadership and specialized manufacturing engineering support for CNC machining operations that…
Added 16 mins ago
Design Release Engineer - Safety Restraint Systems
Stellantis
Auburn Hills, MI
The Safety Restraint Systems – Design Release Engineer (DRE) is responsible for the design, development, and release of seat belts to support Stellantis vehicle programs. The DRE will work…
Added 16 mins ago
Sr. Packaging Development Engineer II
HP Hood
Batavia, NY
We are seeking a highly skilled and experienced Sr. Package Development Engineer – Level II to join our dynamic team. The ideal candidate will possess a comprehensive understanding of a…
Added 17 mins ago
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Field Data Collection Engineer
Actalent
Remote, United States
- $69.16 to $70 USD / hour
…throughout North America Job DescriptionThe Field Data Collection Engineer will travel extensively across North America to gather, validate, organize, and report precise physical…
Added 17 mins ago
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Controls Engineer
Actalent
Athens, AL
- $100,000 to $120,000 USD / year
Job Title: Controls EngineerJob DescriptionThe Controls Engineer ensures reliable operation of site equipment by troubleshooting, maintaining, and enhancing PLC control systems. This role…
Added 17 mins ago
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Industrial Engineering Analyst
Actalent
Austin, TX
- $70 to $80 USD / hour
…training)Job DescriptionThe Industrial Engineering Analytics Engineer leads the development and application of advanced analytical models to improve manufacturing efficiency, capacity…
Added 18 mins ago
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Senior Power Electronics Engineer
True Talent Solutions Partners
Torrance, CA
- $150,000 to $200,000 USD / year
Join a small avionics team designing and integrating power systems for hypersonic flight vehicles. You will own critical hardware subsystems from initial design through validation and…
Added 20 mins ago
Senior Systems Engineer (Sentinel Future Capabilities Requirements)
Systems Planning and Analysis
Ogden, UT
…(GBSD) ICBM weapon system. SIG delivers program management, systems engineering, and subject matter expertise to ensure on-time delivery of a safe, secure, and reliable strategic nuclear…
Added 20 mins ago
Systems Engineer (Future Payloads Capabilities Interface Control )
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…(GBSD) ICBM weapon system. SIG delivers program management, systems engineering, and subject matter expertise to ensure on-time delivery of a safe, secure, and reliable strategic nuclear…
Added 20 mins ago
Systems Engineer (ICBM Payloads Division Interface Control)
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Ogden, UT
…(GBSD) ICBM weapon system. SIG delivers program management, systems engineering, and subject matter expertise to ensure on-time delivery of a safe, secure, and reliable strategic nuclear…
Added 20 mins ago
Software Test Engineer
WCG Clinical
Raleigh, NC
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 20 mins ago
Weld Engineer "ONSITE Hamilton, IN "
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The Weld Engineer is responsible for weld process development, fixture design, and weld process performance at Triton Metal Products. This role supports production by improving weld…
Added 21 mins ago
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Electrical Engineer
adecco
Plainview, NY
- $25 to $35 USD / hour
Designs electrical equipment, components, products, and systems for aerospace and defense.
Added 22 mins ago
Engineer - Mechanical Engineering
GE Vernova International LLC
United States
…mechanical hardware including New Product/Technology Introduction, Validation & Testing, Field Support and Root Cause…
Added 22 mins ago
Engineer - Electrical Engineering
GE Vernova International LLC
United States
Execute and document subsystem and component/software validation test plans.
Added 24 mins ago
Enterprise Solution Architect
TISTA Science and Technology Corporation
Remote-United States
The ESA leads the sustainment and modernization of legacy business applications, inventory systems, procurement systems, financial management integrations, enterprise data capabilities, and…
Added 25 mins ago
Systems Engineer – TS/SCI CI Poly
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Chantilly, VA
Knowledge of systems engineering lifecycle processes, including requirements management, design, integration, testing, verification, and validation.
Added 25 mins ago
Agile System Engineer – TS/SCI CI Poly
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Chantilly, VA
Understanding of systems engineering lifecycle processes, including requirements analysis, design, integration, verification, validation, and operational transition.

Roche Diagnostics Corporation

Digital Support Engineer

United States

The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00.

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Job details

Pay: The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00.
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position *** Multiple roles available ***

This is an exciting time to join Roche Support Network. If you are passionate for problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.

The Opportunity

Responsible for the management of remote and/or on-site installation of IT product solutions at a customer site
Determines customer needs and sets appropriate installation expectations, ensuring resources are aligned and available to complete the required activities within the prescribed time-frame
Performs validation process of IT solutions to evaluate effectiveness
Ensures all customers are fully satisfied with their IT product installation
Serves as a technical resource for lower levels on more complex system issues and manages critical customer situations.
Participates in new hire training and mentoring activities based on area of expertise
Meet standard activities to ensure project progresses on schedule and fulfills specified project performance parameters
Responsible for administrative requirements including expensing, project reports, documentation, status reports, and adherence to regulatory requirements
Performs troubleshooting during the installation process through the post go-live time-frame to ensure that the IT solutions are fully functional and utilized as planned. Escalates implementation issues, as needed

Who You Are:

The minimum education, knowledge, experience, skills and attributes required to perform the essential functions of this job.

Bachelor’s Degree in Computer Science preferred, Information Technology, Management Information Systems, and two years of laboratory IT, general IT, product line experience or 4 years of experience
Experience installing and evaluating complex laboratory analyzers, IT products, Automation systems

Preferred Qualifications:

Technical skills within product groups; such as Microsoft Windows, Microsoft SQL, Microsoft IIS, Oracle, Apache, JBoss, Drupal, PHP, MySQL, Networking, Security and Intersystems Cache
Fluency with healthcare domain integration standards (e.g. ASTM, HL7, IHE, DICOM, HIPAA, ADT, etc.)
Fluency with file parsing (XML, XSLT, etc.)
In-depth knowledge of the clinical customer base and critical components of an LIS and laboratory IT processes and workflows
Ability to troubleshoot highly complex problems, consults, and drives resolution
Exemplary communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups
Able to confidently communicate with customers as issues escalate to a level where organizational/operational expertise is required.
Excellent understanding of RDC total solution including interaction between RDC IT Solutions and Instruments
Ability to evaluate complex processes and apply critical-thinking skills to complete assignments that are complex in nature
Ability or aptitude to work on problems that are complex in scope where analysis of situations or data involves multiple contributing factors across multiple systems
Ability to work on multiple projects concurrently managing time and expectations
Ability to quickly gain knowledge and apply, understanding or skills and is willing to learn new solutions
Effective communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups
One year project or process management experience, preferred
Understanding of RDC total solution including interaction between RDC IT Solutions and Instruments

Additional Information

Relocation benefits are not available for this job posting
Company car is not provided with this position.
This is a field-based, full-time remote position
Travel Expectations 25%
Preference to reside within 50 miles of a major metropolitan US airport

The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

*LI-MG5

Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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More about this job

Skills

Problem solving
Coaching
Documentation
Troubleshooting
Computer science
Computer technology
Microsoft Windows
SQL
Oracle
Jboss
Drupal
PHP
MySQL
LIS
Troubleshoot
Communication skills
Communicate with customers
Critical thinking
Manage time

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