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Quality Assurance Analyst - Project Lead
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This position will report to the Project Management Office Manager and will be the lead in performing data mapping and quality assurance for the final stages of software implementation…
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Familiarity with project management software and tools.
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Senior Account Manager, Government Services
(USA) Oxford Global Resource, LLC
Washington, DC
- $55,000 to $80,000 USD / year
Understand each client’s project needs, define the technical resources required, and propose qualified consultants.
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Senior Advisor, Digital Strategy
City of New York
New York City, NY
- $180,000 to $190,000 USD / year
- You have a background in product management, project management, service design, operational analysis, or technology modernization.
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Policy Analyst for Specialized Populations
City of New York
New York City, NY
- $100,000 to $110,000 USD / year
…Health and Human Services’ team, the Policy Analyst will provide project management, analytical, research, and administrative support for the team. This role will liaise with Advisors on…
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Program Manager, Buildings
City of New York
New York City, NY
- $145,000 to $165,000 USD / year
…well as the New York City Fire Department and NYC Emergency Management. The Deputy Mayor of Operations also oversees the Mayor’s Offices of Capital Project Delivery, Climate & Environmental…
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Policy Analyst for Technology & Innovation
City of New York
New York City, NY
- $110,000 to $125,000 USD / year
…well as the New York City Fire Department and NYC Emergency Management. The Deputy Mayor of Operations also oversees the Mayor’s Offices of Capital Project Delivery, Climate & Environmental…
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Manager Procurement Operations - AHN
Highmark Health
Remote, United States
Excellent quantitative, analytical and project management skills
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Architect
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Remote, United States
…architecture balances functional, service quality and systems management requirements. Uses appropriate tools, including models of components and interfaces, to contribute to the…
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New York, NY
As we continue to grow, we're looking for a GTM Project Manager to support the planning and execution of key initiatives across our go-to-market organization. Working with stakeholders…
Added 1 min ago
Operations Specialist
Tallgrass
Hastings, NE · Holdrege, NE
Actively participate in safety programs/initiatives, development of O&M Procedures, Site Specific Procedures, project scopes and work plans.
Added 1 min ago
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Development Intern
National Partnership for Women & Families
Washington, DC
- $18.4 USD / hour
…including CRM/data support, donor and funder research, and general project…
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Manager, Marketing Operations, Campaigns & Emails
Caseware
Remote, United States
…analyze data across multiple sources• Hands-on experience with project management tools (preferably Monday.com) to manage workflows, dependencies, and reporting• Demonstrated ability to…
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Marketing Operations Specialist
Accenture Federal Services
Washington, DC
Administer and optimize marketing technology platforms, such as marketing automation, CRM, and campaign management tools, and keep integrations running smoothly.
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Lead Financial Analyst
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Collaborate with project managers, business unit leaders, and operational teams to understand financial drivers and support business performance.
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Gym membership reimbursement for project-based team members
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Gym membership reimbursement for project-based team members
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Gym membership reimbursement for project-based team members
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Mechanical Estimator
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Gym membership reimbursement for project-based team members
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Estimating Director (Electrical)
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Software Developer
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Consult with other departments on project status, proposals and technical issues such as software system design and maintenance
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Development Manager, Amazon Cloud Management Frameworks
Amazon.com Services LLC
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- 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
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Data Center Chief Engineer
Amazon Data Services, Inc.
New Albany, OH
- Experience in construction or project management

Roche Diagnostics Corporation

Digital Support Engineer

United States

The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00.

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Job details

Pay: The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00.
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position *** Multiple roles available ***

This is an exciting time to join Roche Support Network. If you are passionate for problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.

The Opportunity

Responsible for the management of remote and/or on-site installation of IT product solutions at a customer site
Determines customer needs and sets appropriate installation expectations, ensuring resources are aligned and available to complete the required activities within the prescribed time-frame
Performs validation process of IT solutions to evaluate effectiveness
Ensures all customers are fully satisfied with their IT product installation
Serves as a technical resource for lower levels on more complex system issues and manages critical customer situations.
Participates in new hire training and mentoring activities based on area of expertise
Meet standard activities to ensure project progresses on schedule and fulfills specified project performance parameters
Responsible for administrative requirements including expensing, project reports, documentation, status reports, and adherence to regulatory requirements
Performs troubleshooting during the installation process through the post go-live time-frame to ensure that the IT solutions are fully functional and utilized as planned. Escalates implementation issues, as needed

Who You Are:

The minimum education, knowledge, experience, skills and attributes required to perform the essential functions of this job.

Bachelor’s Degree in Computer Science preferred, Information Technology, Management Information Systems, and two years of laboratory IT, general IT, product line experience or 4 years of experience
Experience installing and evaluating complex laboratory analyzers, IT products, Automation systems

Preferred Qualifications:

Technical skills within product groups; such as Microsoft Windows, Microsoft SQL, Microsoft IIS, Oracle, Apache, JBoss, Drupal, PHP, MySQL, Networking, Security and Intersystems Cache
Fluency with healthcare domain integration standards (e.g. ASTM, HL7, IHE, DICOM, HIPAA, ADT, etc.)
Fluency with file parsing (XML, XSLT, etc.)
In-depth knowledge of the clinical customer base and critical components of an LIS and laboratory IT processes and workflows
Ability to troubleshoot highly complex problems, consults, and drives resolution
Exemplary communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups
Able to confidently communicate with customers as issues escalate to a level where organizational/operational expertise is required.
Excellent understanding of RDC total solution including interaction between RDC IT Solutions and Instruments
Ability to evaluate complex processes and apply critical-thinking skills to complete assignments that are complex in nature
Ability or aptitude to work on problems that are complex in scope where analysis of situations or data involves multiple contributing factors across multiple systems
Ability to work on multiple projects concurrently managing time and expectations
Ability to quickly gain knowledge and apply, understanding or skills and is willing to learn new solutions
Effective communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups
One year project or process management experience, preferred
Understanding of RDC total solution including interaction between RDC IT Solutions and Instruments

Additional Information

Relocation benefits are not available for this job posting
Company car is not provided with this position.
This is a field-based, full-time remote position
Travel Expectations 25%
Preference to reside within 50 miles of a major metropolitan US airport

The expected salary range for this position based on the primary location of Indiana is $85,900.00 to $159,500.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

*LI-MG5

Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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More about this job

Skills

Problem solving
Coaching
Documentation
Troubleshooting
Computer science
Computer technology
Microsoft Windows
SQL
Oracle
Jboss
Drupal
PHP
MySQL
LIS
Troubleshoot
Communication skills
Communicate with customers
Critical thinking
Manage time

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