Workplace Experience Coordinator - Level 1

This is an in-person Long-term Contract opportunity for a detail-oriented individual who enjoys creating a welcoming office experience for employees, visitors, and vendors. The person in this role will help maintain smooth day-to-day operations by coordinating guest services, managing service requests, and assisting with onsite events in a fast-paced office setting.

Responsibilities:

• Welcome employees, guests, and service providers while maintaining a detail-oriented and service-focused front desk presence.
• Coordinate workplace support activities such as mail distribution, office supply requests, and onboarding logistics for new team members.
• Receive questions, concerns, or service issues from building occupants and respond with timely, practical solutions.
• Submit and track janitorial and maintenance requests to help ensure the office remains organized, functional, and presentable.
• Plan and support onsite meetings and events by arranging rooms, organizing materials, and overseeing setup and breakdown activities.
• Follow building security protocols and emergency procedures, escalating concerns to the appropriate contacts when needed.
• Work closely with external vendors to schedule services, confirm deliveries, and support office-related needs.
• Handle routine administrative tasks using established procedures and communicate important updates clearly to team members and management.
• High school diploma or equivalent required.
• Up to 2 years of experience in reception, office coordination, workplace services, or a related support role.
• Strong customer service skills with the ability to interact courteously with employees, guests, and vendors.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Clear verbal and written communication skills for handling routine inquiries and providing updates.
• Good organizational skills with the ability to manage multiple tasks and follow established processes.
• Ability to work on site and adhere to office procedures, security expectations, and scheduled business hours.