Workplace Experience Coordinator - Level 1

We are looking for an experienced and service-oriented Workplace Experience Coordinator - Level 1 to support daily front desk and office services operations. This is a Contract position for an initial 2-month assignment, with the possibility of extension, and it requires on-site availability. In this role, you will help create a welcoming and organized workplace for employees, guests, and vendors while ensuring smooth coordination of essential site services and event support.

Responsibilities:

• Welcome employees, visitors, and service providers with a courteous front desk presence and guide them through site access procedures.
• Administer visitor registration, parking arrangements, and badge distribution while adhering to building security standards.
• Coordinate workplace support activities such as mail handling, supply distribution, onboarding logistics, and service requests for office needs.
• Track and escalate janitorial and maintenance issues, ensuring work orders are submitted and resolved in a timely manner.
• Plan and support on-site meetings and events by reserving space, arranging room setup, organizing materials, and overseeing breakdown afterward.
• Respond to questions, requests, and concerns from employees and guests with a solutions-focused approach and strong customer care.
• Work closely with external vendors to schedule services, confirm deliveries, and maintain smooth day-to-day workplace operations.
• Follow site emergency and safety procedures, communicating concerns promptly to the appropriate contacts when issues arise.
• Prepare clear updates, basic presentations, and other workplace communications as directed by leadership.
• High school diploma or equivalent required.
• Up to 2 years of experience in customer service, front desk support, office coordination, or a related area.
• Familiarity with Microsoft Office applications, including Word, Excel, and Outlook.
• Strong verbal and written communication skills with the ability to share information clearly and effectively.
• Solid organizational skills and the ability to manage routine tasks with attention to detail.
• Ability to follow established procedures, standards, and manager direction in a fast-paced workplace setting.
• Detail-focused demeanor and a customer-focused mindset when interacting with employees, guests, and vendors.