Workplace Experience Coordinator - Level 1

We are looking for a Workplace Experience Coordinator - Level 1 to support daily front desk and workplace operations in Los Angeles, California. This is a Contract position with an initial 4-month term and the possibility of extension or conversion, ideal for someone who enjoys creating a welcoming and well-organized office environment. In this role, you will assist employees, visitors, and vendors while helping ensure workplace services run smoothly, safely, and efficiently.

Responsibilities:

• Deliver a detail-oriented and friendly experience for employees, guests, and other visitors by responding to questions and resolving routine service concerns.
• Coordinate day-to-day workplace support activities such as mail and package handling, meeting room preparation, pantry upkeep, office supply distribution, and general office service requests.
• Arrange and oversee onsite meetings and events, including preparing spaces, organizing requested furniture or equipment, and restoring rooms after use.
• Submit, monitor, and follow up on janitorial and maintenance requests to help maintain a clean, functional, and organized workplace.
• Work closely with external service providers and suppliers to support office needs and ensure requested goods or services are completed on time.
• Apply building security practices and emergency response procedures, escalating issues promptly to protect the safety of everyone onsite.
• Carry out assigned tasks according to established workplace procedures and communicate updates clearly with team members and management.
• High school diploma or equivalent required.
• 0-2 years of experience in customer service, office coordination, reception, or a related support role.
• Ability to follow established processes and complete routine tasks with attention to detail.
• Clear verbal and written communication skills for assisting employees, guests, and vendors.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organizational skills with the ability to manage multiple support activities in a fast-paced environment.
• Comfortable handling straightforward issues independently and escalating more complex matters when needed.